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PostgreSQLFullText
field => $QualifiedField, ...simpler. Obviously, this search technique can be applied to any arbitrary field.

6 KB (823 words) - 16:20, 6 April 2016
ManualAdministrationCN
* Select one value: the user can select one value. The field is rendered as a box. * Select multiple values: the user can select one or several values. The field is rendered as a box.

41 KB (7,366 words) - 16:14, 6 April 2016
Translation da
* English: '''custom field''' * English: '''custom field''' database fields that can be customized to each organization's needs.

10 KB (1,520 words) - 16:39, 6 April 2016
SendNagiosAlert
...($self->TransactionObj->Type eq 'Set' && $self->TransactionObj->Field eq "Queue")) {

2 KB (332 words) - 18:40, 8 January 2017
Priority
...o work on the highest Priority first.) In RT, it is common to use a custom field to describe problem severity because that allows the use of the built-in (b

2 KB (362 words) - 16:20, 6 April 2016
GeneralWishList
* The abilitiy to dynamically create copies of a custom field within a ticket (okay we need to enter another budget code, now another... ...lds for user objects, this would be fairly easy to implement with a custom field on the user (alternate address) that pointed an overlaid [[CanonicalizeEmai

13 KB (2,095 words) - 16:11, 6 April 2016
CustomizingWithOverlays
FIELD => 'Name', Resolve the From field to use in forward mail

5 KB (809 words) - 09:31, 2 February 2021
Html2mime
use Mail::Field;

2 KB (335 words) - 16:11, 6 April 2016
RtUnifiedreminder
$tickets->OrderByCols( {FIELD => 'Status', ORDER => 'ASC'}, {FIELD => 'queue', ORDER => 'ASC'},

11 KB (1,509 words) - 16:36, 6 April 2016
ObjectModel
*** Check is there accesible field in object? No?! Then RT will die. *** Is field mutable or readonly. Return error if readonly.

9 KB (1,363 words) - 17:26, 3 September 2017
FAQ
Queue = 'Your Queue' AND 'CF.{Your Custom Field Name}' = 'Custom Field Value' For searching on 'any' custom field value, you might try

18 KB (3,000 words) - 17:58, 26 January 2023
ViewMyRequests
$MyTickets->OrderBy(FIELD => 'id', ORDER => 'ASC');

3 KB (356 words) - 16:39, 6 April 2016
BetterPerformanceWithFullText
$self->SUPER::Limit( FIELD => 'EffectiveId', $self->SUPER::Limit( FIELD => 'Type', VALUE => 'ticket' );

13 KB (1,635 words) - 16:03, 6 April 2016
AutoOpenProblem
* Set the <code>Custom condition</code> field as below:

3 KB (403 words) - 16:03, 6 April 2016
PasswordReminder
$Users->Limit(FIELD => 'EmailAddress', VALUE => $ARGS{'UserString'}, $Users->Limit(FIELD => 'EmailAddress', VALUE => $ARGS{'UserString'},

13 KB (1,958 words) - 16:20, 6 April 2016
TimedNotifications
Key to this template is the RT-Send-Cc: (or RT-Send-Bcc:) field, in which you should put the email addresses of those who should get this e

3 KB (406 words) - 16:39, 6 April 2016
RTGlossary
* '''custom field''' database fields that can be customized to each organization's needs. * keyword (outdated term; see custom field.)

8 KB (1,369 words) - 16:24, 6 April 2016
RTGlossaryCN
* '''custom field''' database fields that can be customized to each organization's needs. * '''keyword''' see custom field.

8 KB (1,348 words) - 16:24, 6 April 2016
Translation de
* '''custom field''' database fields that can be customized to each organization's needs. * keyword (outdated term; see custom field.)

8 KB (1,369 words) - 16:39, 6 April 2016
LdapAttrMap
<nowiki>| LDAP field | Description |

5 KB (472 words) - 16:14, 6 April 2016
PostQuestionsHere
...have a scrip set up to add a Cc watcher based on the contents of a custom field and it works. However, I can't figure out how to get it to send out the act How to a set a custom field based on data found in a newly created ticket?

6 KB (1,000 words) - 16:20, 6 April 2016
Translation el
* '''custom field''' database fields that can be customized to each organization's needs. * keyword (outdated term; see custom field.)

9 KB (1,478 words) - 16:39, 6 April 2016
CloningQueues
Place the following code after the "'''Description'''" input field.

4 KB (554 words) - 16:03, 6 April 2016
AddWatchersOnCorrespondDomains
* 2022-12-07: (RobL) Created. Update to '''always populate''' Real Name field. See [https://forum.bestpractical.com/t/rt-autocreated-watcher-from-header- # Get a nicely formatted name for RT RealName Field:

10 KB (1,486 words) - 07:43, 3 May 2023
TimeWorkedReport
...# And then get it back as an ISO string for display purposes, in the form field and # mapped to the SELECT field on the web interface for the report. Unfortunately, if the user

27 KB (3,858 words) - 14:56, 1 July 2016
StockAnswers
...selection. [[JavaScript]] is used to dynamically refresh the textarea form field with the contents of the template.

4 KB (606 words) - 16:37, 6 April 2016
SpreadsheetDisplayedFields
map { { FIELD => $OrderBy[$_], ORDER => $Order[$_] } } $Tickets->OrderBy( FIELD => $OrderBy, ORDER => $Order );

13 KB (1,701 words) - 16:37, 6 April 2016
UntouchedInBusinessHours
$self->[[TicketObj]]->[[AddCustomFieldValue]](Field => 'Escalation', Value => '[[InTime]]', [[RecordTransaction]] => 0 Escalation: {$Ticket->AddCustomFieldValue(Field =>'Escalation', Value => 'FirstEscalation',RecordTransaction => 0)

9 KB (1,256 words) - 15:19, 8 January 2017
ManualScrips
...mplate>. When creating a Scrip, it is helpful to make the "Description" field a user-friendly phrase such as "Send replies to Requestor and Cc users" bec

5 KB (706 words) - 14:51, 2 April 2019
Contributions
...ux]] - alternate version of MuteResolve that uses a status code and custom field to avoid some problems; ...EqualCustomField]] - Create [[RefersTo]] links to tickets with same custom field value

25 KB (3,583 words) - 13:55, 7 December 2022
RtTalkToSelf
...in a new ticket in the training teams queues. The script changes the From field in the email so replies are filtered back through the script and appear bac

4 KB (616 words) - 16:36, 6 April 2016
EditCustomFieldsOnUpdate
[[EditCustomFieldAtResolve]] only allows users to edit one custom field and when status going to be 'resolved'. It's for old RT versions, has some

4 KB (632 words) - 16:08, 6 April 2016
SetStartingId
...>_id_seq' and it acts on the '<table name>.<table name>_id' field). You can change current value of the sequence (and, therefore, the ticket

4 KB (675 words) - 16:37, 6 April 2016
ScripAction
Values of the '''Argument''' field are different for different modules. Many modules have no description of th

4 KB (666 words) - 18:23, 8 January 2017
Using a Google Apps Form to submit a ticket in RT
#Take each field from the filled form and transpose them into CustomFields #A program written in JavaScript that will take every field in the form and write its name and content to an email

19 KB (2,789 words) - 16:39, 6 April 2016
QuickTicket
...er directly change the status of the new ticket nor add values to a custom field. Sometimes you just want to quickly create a ticket for documentation purpo

6 KB (719 words) - 16:20, 6 April 2016
ManualUsingWebInterface
...elds, and they come up on a ticket's Basics page. They work like any other field: you type things in them or select things from them. To create your own cus ...ail users, such as Subject, CC, BCC, Attachments, and Message. The Subject field may be automatically filled in with the name of the ticket.

27 KB (4,595 words) - 16:50, 28 March 2019
REST
Field: <...> Field: <...>

28 KB (3,790 words) - 10:54, 17 August 2023
Translation it
* '''custom field''' database fields that can be customized to each organization's needs. * '''keyword''' see custom field.

10 KB (1,670 words) - 16:39, 6 April 2016
DanielJohnson
| Modify Custom Field

6 KB (1,009 words) - 16:08, 6 April 2016
AddWatchersOnCorrespond
# Get a nicely formatted name for RT RealName Field:

6 KB (852 words) - 07:47, 3 May 2023
RtReminderMails
$tickets->OrderBy(FIELD => 'Due', ORDER => 'DESC');

8 KB (939 words) - 16:36, 6 April 2016
Translation is
* '''custom field''' database fields that can be customized to each organization's needs. ''' * keyword (outdated term; see custom field.)

18 KB (3,104 words) - 16:39, 6 April 2016
WishList
...ally populated custom fields. the ability to generate a value for a custom field based on what is entered in other custom fields * the ability to add a new value for a custom field "in place" (like Movable Type's 'categories' interface) --[[TonyBowden]]

30 KB (4,989 words) - 16:39, 6 April 2016
ShowStatusInColor
...g problem), i used the above code and added these lines to show a coloured field priority. You must add these lines with or without the above code into the ...to the above, you might choose to use CSS to define styling of the Status field. I have the following setup:

18 KB (2,384 words) - 14:34, 23 April 2018
IntegrateSphinx
<li>field search operator: <pre class="programlisting">@title hello @body world <li>field position limit modifier (introduced in version 0.9.9-rc1): <pre class="p

65 KB (7,581 words) - 06:05, 21 September 2017
AutoCloseOnNagiosRecoveryMessages
$self->TicketObj->AddCustomFieldValue( Field => 'NagiosProblemID', Value => $val, RecordTransaction=>0 );

7 KB (887 words) - 16:03, 6 April 2016
Rt-clonequeue
$testScrips->Limit(FIELD => "Description", VALUE => $s->Description);

8 KB (938 words) - 16:36, 6 April 2016
CLI
To edit a ''Custom Field'' (use prefix <code>CF-</code>):

6 KB (976 words) - 23:11, 1 July 2020
CentOS6Install
...abase instance, you will need to leave the Database Host and Database Port field empty on the Check Database Credentials page.

7 KB (1,095 words) - 17:34, 22 October 2018
ManualIntroduction
...e the Custom Fields section in [[ManualAdministration]]. An example custom field might be '''Resolution''': FIXED, WORKSFORME, WONTFIX, UPSTREAM, etc.

9 KB (1,466 words) - 16:33, 28 March 2019
ManualIntroductionCN
...e the Custom Fields section in [[ManualAdministration]]. An example custom field might be '''Resolution''': FIXED, WORKSFORME, WONTFIX, UPSTREAM, etc, etc..

15 KB (1,486 words) - 16:14, 6 April 2016
RT4 & Kerberos & SSO & Ubuntu 10.04 & Apache 2 & AD & Windows Server & Adding User Data & a lot of Windows Clients
Set($WebExternalGecos, undef); #''(won't use the Gecos field as a username)''

11 KB (1,504 words) - 16:24, 6 April 2016
OldLDAP
...(replacing sAMAccountName for whatever you have mapped to your RT username field):

12 KB (1,828 words) - 16:15, 6 April 2016
TroubleShooting
| Field | Type | Null | Key | Default | Extra | | Field | Type | Null | Key | Default | Extra |

22 KB (3,318 words) - 16:39, 6 April 2016
RTConfig382
$WebExternalGecos means to match 'gecos' field as the user identity); useful with mod_auth_pwcheck and IIS Integrated Wind ...RT::CustomFieldValues::External. This can be used to pull lists of custom field values from external sources at runtime.

27 KB (3,995 words) - 16:24, 6 April 2016
OpenSuSE114InstallPlus
include the text of RTFM articles with just a few clicks. Each time you field a you field similar requests from multiple users, you can now easily extract the

33 KB (4,919 words) - 16:15, 6 April 2016
OracleText
if ( $args{'FIELD'} ) {

29 KB (4,761 words) - 16:15, 6 April 2016
MyISAM
field character varying(40),

61 KB (9,519 words) - 16:15, 6 April 2016
CentOS5InstallPlusSome
- select "Custom" below the name field and click next

35 KB (4,908 words) - 16:03, 6 April 2016

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