Denne liste er lavet for at sikre en konsitent oversættelse af RTs grundlæggende termer, delvist lavet på grundlag af eksisterende RT 3.8 oversættelser i LaunchPad og delvist på grundlag af opslag i wikipedia / Google og lignende. Vær specielt opmærksom på KLIDs edb-ordliste ( http://www.klid.dk/dansk/ordlister/ordliste.html ).
- English: ACL Access Control List; a scheme that supports and keeps track of rights.
- English: ACE Access Control Entry; entry in ACL; see also rights.
- English: action see scrip action, the preferred term. (See also ScripAction.)
- English: Admin CC a Cc that also by default gets copies of comments and generally are allowed to work on the ticket.
- English: autocompletion
- Danish: autofuldførelse
- English: category (definition needed)
- Danish: Kategori
- English: custom action see scrip action, the preferred term. (See also ScripAction.)
- English: custom condition see scrip condition, the preferred term. (See also ScripCondition.)
- English: custom field
- Danish: brugerdefineret felt
- English: Cc someone who should get copies of any replies that go to the requestor.
- Danish: Cc
- English: child relationship indicating a smaller, narrower subproject of a larger, broader project (the parent.)
- English: comment a private note for staff not visible to the requestor by default.
- Danish: kommentar
- English: condition see scrip condition, the preferred term. (See also ScripCondition.)
- English: correspondence synonym for reply.
- Danish: korrespondence
- English: custom field database fields that can be customized to each organization's needs.
- English: deleted status indicating that a ticket should not have been in the system and is being removed.
- Danish: slettet
- English: depended on by relationship indicating that this ticket must be resolved before another ticket can be resolved.
- Danish: afhængighed til
- English: depends on relationship indicating that this ticket can't be resolved unless another ticket is resolved first.
- Danish: afhængig af
- English: due date the date by which the ticket should be resolved. See also final priority.
- Danish: forfalden
- English: extract
- Danish: udtræk
- English: final priority the priority a ticket moves towards as it approaches its DueDate.
- Danish: endelig prioritet
- English: global across the entire system.
- Danish: global
- English: group a set of related users; useful when assigning rights.
- Danish: gruppe
- English: history a permanent record of what has happened to the ticket since (and including) its creation.
- Danish: historik
- English: link synonym for relationship.
- Danish: referencer
- English: merge to combine one ticket with another ticket.
- Danish: sammelægge
- English: member a user or subgroup that is part of a group.
- Danish: medlem
- English: new status indicating that a ticket has just been created and has not been touched yet.
- Danish: ny
- English: object
- Danish: element
- English: open status indicating that a ticket is getting worked on.
- Danish: åben
- English: owner the person responsible for a ticket and its resolution.
- Danish: ejer
- English: pane
- Danish: rude
- English: parent relationship indicating a large umbrella project containing subprojects (children).
- Danish: forældre
- English: parse
- Danish: fortolke
- English: people a ticket's watchers and owner.
- Danish: personer
- English: personal group a group set up by a staff user for a purpose like delegating rights to it.
- Danish: personlig gruppe
- English: plugin
- Danish: udvidelsesmodul
- English: Priority how important a ticket is, represented as numerical scale from 0-99, with 99 being the highest priority. See also final priority.
- Danish: Prioritet
- English: privileged user a user who can be granted rights. See also unprivileged user.
- Danish: priviligerede bruger
- English: Queue the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category.
- Danish: Kø
- English: referred to by relationship indicating that this ticket is relevant to another ticket; watchers of the second ticket should consult the ticket for context.
- Danish: refereret til af
- English: refers to relationship indicating that another ticket is relevant to this one; watchers should consult the second ticket for context.
- Danish: refererer til
- English: rejected status indicating that the ticket will not ever be resolved but will remain recorded in the system.
- Danish: afvist
- English: relationship one ticket's connection to another; either a loose association or a dependency. See also depends on, depended on by, refers to, referred to by, parent, and child.
- Danish: forhold
- English: relative
- Danish: relativt
- English: reply a public remark that a requestor can see. A synonym for Correspondence.
- Danish: svar
- English: request see ticket, the preferred term.
- English: Requestor the person who asked for something to get done; the ticket's reason for being.
- Danish: rekvirent
- English: resolved status indicating that work on a ticket has been completed.
- Danish: løst
- English: REST
- English: Rights ability given to a user or group to do something in RT. Rights can be granted by queue or for the entire system. Rights can be given to groups, roles, or individual users.
- Danish: Rettigheder
- English: role type of watcher, such as owner, requestor, Cc, and AdminCC.
- Danish: rolle
- English: self service (See also SelfService.)
- English: Scrip scrip a custom notification that will automatically take a certain scrip action in response to a certain scrip condition, often using a template.
- Danish: Scrip
- English: scrip action something a scrip does in response to a scrip condition. (See also ScripAction .)
- English: scrip condition something that has to happen to activate a scrip, like a ticket being created or a comment being made. (See also ScripCondition.)
- English: stalled status indicating that a ticket cannot be worked on for now, but will open again when someone adds a comment or reply.
- Danish: sat i bero
- English: status classification that shows a ticket's progress through the system. See also new, open, stalled, resolved, rejected and deleted.
- Danish: status
- English: subgroup a group that's part of another group, generally to illustrate a hierarchy.
- Danish: undergruppe
- English: successfull
- Danish: problemfrit, uden problemer
- English: system group a group across RT such as "Privileged" (all privileged users), "Unprivileged" (all unprivileged users), and "Everyone" (every user). You can't change the membership of system groups, however, you grant them rights
- Danish: system gruppe
- English: Template template essentially an email form letter that goes along with a scrip action in a scrip.
- Danish: Skabelon skabelon
- English: Ticket ticket the central object in RT, the thing that needs to get done. Tickets have metadata attached to them such as owner, status, queue, etc.
- Danish: Sag sag
- English: ticket stub email message received by a requestor to confirm that his request has been received and a ticket created. See also autoreply
- English: transaction (definition needed)
- Danish: transaktion
- English: trust
- Danish: troværdighed
- English: not trusted
- Danish: har ingen troværdighed
- English: Unprivileged unprivileged user a user who usually has no rights to do things in RT; often a requestor whose account was automatically created when the ticket was sent; see also privileged.
- Danish: Upriviligeret bruger upriviligeret bruger
- English: updates see comment and reply, the more specific terms for updates.
- Danish: opdateringer
- English: user anyone who interacts with RT in any way. See staff and non-staff.
- Danish: bruger
- English: Watcher someone who is interested in a ticket. Normally the watchers get emails whenever the ticket is changed. See also owner, requestor, Cc and AdminCc.
- Danish: Observatør
- English: dead see deleted.
- Danish: død
- English: interested party see watcher.
- Danish: interessent
- English: keyword see custom field.
- Danish: nøgleord
- English: non-staff user see unprivileged user.
- English: permission see right.
- Danish: tilladelse
- English: privilege see right.
- Danish: privilegie
- English: pseudogroup see system group.
- Danish: pseudogruppe
- English: staff user see privileged user.