Search results

Page title matches

RT Config
== Important config settings: ==

2 KB (202 words) - 09:09, 24 June 2016

Page text matches

RT SiteConfig
....pm is for. So for any changes you want made, copy the variables from [[RT Config|RT_Config]].pm and set them to your spec's in [[RT SiteConfig|RT_SiteConfig ...specific vars in [[RT Config|RT_Config]].pm, the rest of the vars in [[RT Config|RT_Config]].pm are left unchanged and still in action.

732 bytes (125 words) - 05:13, 6 October 2016
SiteConfig
...fig settings in <code>${RTHOME}/etc/RT_Config.pm</code> as well as add new config variables as provided by various user [[Contributions]] or for your own pur You set a config variable like so:

2 KB (245 words) - 16:37, 6 April 2016
MandrivaInstallGuide
...ndriva 2008.0 Powerpack the RPM install does not seem to work. Edited [[RT Config|RT_Config]].pm as per README.Mandriva and: Couldn't load RT config file %s as user root / group root.

1 KB (232 words) - 16:14, 6 April 2016
EnableDisableReminders
...the existence of Reminders in your system with the "EnableReminders" [[RT Config|RT_Config]].pm setting.

167 bytes (26 words) - 16:08, 6 April 2016
RT Config
== Important config settings: ==

2 KB (202 words) - 09:09, 24 June 2016
RenameInstance
In RT 3.6 a new EmailSubjectTagRegex config option had been added which makes renaming much easier. You have to do: * change the name in the rtname config option.

2 KB (265 words) - 16:36, 6 April 2016
WebExternalAuto
From the [[RT Config|RT_Config]].pm file:

229 bytes (33 words) - 16:39, 6 April 2016
WebFallbackToInternalAuth
From the [[RT Config|RT_Config]].pm file:

235 bytes (34 words) - 16:39, 6 April 2016
AdminUsers
Note: In RT 3.8.4+ the user will also need the "Show Config Tab" permission

320 bytes (39 words) - 16:03, 6 April 2016
Using ExternalAuth to authenticate against POP3
+ my $config = $RT::ExternalSettings->{$service}; + my $host = $config->{'host'};

8 KB (712 words) - 16:39, 6 April 2016
PreventDoubleUpdate
<script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/scriptaculous/scriptaculous.js?load=effects,con '''''<script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/disableSubmit.js"></script>'''''

2 KB (271 words) - 16:20, 6 April 2016
MakeClicky:Fedex
Restart Apache after making the callback file (below) and editting the config file (above). Then whenever someone says "Fedex #333" in a ticket, it will my $web_path = RT->Config->Get('WebPath');

3 KB (361 words) - 16:14, 6 April 2016
GlobalObjects
== Config options == All options that you define in the RT config files are also global variables in RT namespace. You can use them in your c

3 KB (486 words) - 16:11, 6 April 2016
Ubuntu 13.04 Server and Request Tracker
==Request Tracker config file settings== Run the following command to back-up the RT config file:

6 KB (861 words) - 16:39, 6 April 2016
EditAttachment
$AttachPath => RT->Config->Get('WebPath')."/Ticket/Attachment" ...$dbh = DBI->connect(RT::Handle->DSN, RT->Config->Get('DatabaseUser'), RT->Config->Get('DatabasePassword'));

4 KB (496 words) - 16:08, 6 April 2016
WithEmailFacility
==Request Tracker config file settings== Run the following command to back-up the RT config file:

6 KB (937 words) - 16:39, 6 April 2016
RecoverSuperUserRights
...ser safely. You'll need to run this as a local user that can access the RT config file.

442 bytes (76 words) - 16:35, 6 April 2016
ApacheConfig
Add the following lines to your RT's virtual host in the apache config: Add the following line to RT's virtual host config:

4 KB (567 words) - 16:03, 6 April 2016
Add target attribute to Logo
<a href="<%ARGS{'LogoLinkURL'}||RT->Config->Get('LogoLinkURL')%>"> target="<%ARGS{'LogoTarget'}||RT->Config->Get('LogoTarget')%>

2 KB (449 words) - 16:03, 6 April 2016
EximConfig
* [[Exim4Config]] - Debian exim4 example config (Separate mail host and RT servers)

596 bytes (96 words) - 23:17, 22 August 2023
Exim4Config
The following was tested on Exim 4.94.2 Debian split config. # yourself or use 'dpkg-reconfigure exim4-config'

6 KB (922 words) - 03:42, 23 August 2023
CNEdition
* [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]

2 KB (108 words) - 16:03, 6 April 2016
NoConnectionToSyslog
...an changing the RT.pm script. The following text is a description from the config file:

2 KB (301 words) - 16:15, 6 April 2016
SuppressOutgoingMail
This modification allows you to turn off ALL outgoing mail by using a new config variable. It is useful if you need to load tickets into a live system from All that's required is a new config variable (we called it $RT::[[MailSendingOff]]) and a minor mod to RT/lib/A

5 KB (726 words) - 06:42, 21 July 2016
Blacklist
Add the following property to the $RT_HOME/etc/[[RT Config|RT_Config]].pm

846 bytes (118 words) - 16:03, 6 April 2016
DebianJessieInstallGuide
this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the * /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)

4 KB (542 words) - 15:57, 19 December 2016
EmailInterface
== RT's config file == ...mplete description then you '''MUST''' always read description in the main config file.

6 KB (898 words) - 07:24, 5 September 2023
UbuntuRT3.6onDapper
* Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====

4 KB (578 words) - 16:39, 6 April 2016
UbuntuInstallGuide2
* Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====

4 KB (590 words) - 16:39, 6 April 2016
SpawnChildTicket
...ulldown of allowed child queues. It gets the list of allowed queues from a config variable. This lets me say that the Bugs queue can spawn children in the Bu # this is kinda klunky, take the things from the config

4 KB (590 words) - 16:37, 6 April 2016
SendmailTips
== RT performance and sendmail config == ...time mails stay in the queue before processing. Ok, lets write it down to config files:

2 KB (404 words) - 16:37, 6 April 2016
RTIRInstallation
Then edit your [[RT Config|RT_Config]] (or [[RT SiteConfig|RT_SiteConfig]]) to replace the line:

1 KB (147 words) - 16:24, 6 April 2016
BounceMerge
...quotemeta($RT::VERSION) .'-\d+-\d+-\d+\.(\d+)-\d+-\d+@'. quotemeta(RT->Config->Get('Organization')) .'>'; my $rttregex = '^X-RT-Ticket: ' . quotemeta(RT->Config->Get('rtname')) .' #(\d+)';

3 KB (457 words) - 05:02, 17 November 2016
GentooInstallGuide
...<code>rt</code>. If the <code>vhosts</code> flag is disabled, <code>webapp-config</code> will be run automatically. # webapp-config -I -h myrt -d rt rt 4.0.5

9 KB (1,424 words) - 16:11, 6 April 2016
UbuntuHardyInstallGuide
* Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====

4 KB (622 words) - 16:39, 6 April 2016
LdapUserLocalOverlay
# * Add $LdapEmailAttrMatchPrefix config variable to make alternate email # * Added LdapConfigInfo() to get integrated config info

22 KB (2,329 words) - 16:14, 6 April 2016
AutoReplyWithoutQueueNameOrDescription
if (RT->Config->Get('UseFriendlyFromLine')) {

1 KB (155 words) - 16:03, 6 April 2016
DevelMode
'''Devel''''''Mode''' - config option that allows developers to avoid server restarts and [[CleanMasonCach

1 KB (171 words) - 16:08, 6 April 2016
FastCGIFAQ
RT couldn't load RT config file /usr/local/rt/ymd/rt3.8.8/etc/[[RT Config|RT_Config]].pm as: Can't locate [[RT Config|RT_Config]].pm in @INC ( . . .

4 KB (622 words) - 16:09, 6 April 2016
UpgradingFrom344to386 SLES10
...o it took some editing rather than just duplicating the previous version's config file. Copy RT_Config.pm over and edit as needed. Some examples:

3 KB (433 words) - 16:39, 6 April 2016
Rt logins email2ldap
# Get configuration from RT Config my $config = $RT::ExternalSettings->{$service};

13 KB (1,630 words) - 16:36, 6 April 2016
CloseAll
#Load RT's config file

1 KB (185 words) - 16:03, 6 April 2016
How to create options to move tickets to a Spam Queue
...Queue list portlet uses default search format, so you will need to update config $DefaultSearchResultFormat accordingly, e.g.

2 KB (275 words) - 07:56, 22 June 2023
Queue
...ge this, you can override it with the '$</nowiki>[[DefaultQueue]]<nowiki>' config option in ''</nowiki>[[RT SiteConfig|RT_SiteConfig]]<nowiki>.pm''. </nowiki

1 KB (207 words) - 16:20, 6 April 2016
ShowDashboardTabs
% RT->Config->Get('WebPath'),

2 KB (190 words) - 16:37, 6 April 2016
UseRtCrontool
--log - Adjust LogToScreen config option ...st created. This user should have read access to the RT files such as [[RT Config|RT_Config]].pm and [[RT SiteConfig|RT_SiteConfig]].pm. If, for example, the

4 KB (635 words) - 16:39, 6 April 2016
Customizing
= Config =

1 KB (210 words) - 16:03, 6 April 2016
SessionTimeout
Set `AutoLogoff` Setting in your config, i.e. to 60 Minutes:

1 KB (210 words) - 10:07, 14 February 2020
Reminders
{RT->Config->Get('WebURL')}Ticket/Display.html?id={$Target->Id}

2 KB (195 words) - 16:49, 29 November 2021
Rt3 macosxMpp
...sudo make sudo make install sudo make initialize-database sudo cp etc/[[RT Config|RT_Config]].pm /opt/rt3/etc/[[RT SiteConfig|RT_SiteConfig]].pm sudo chown r ....pm"; > > require $RTIR_CONFIG_FILE > || die ("Couldn't load RTIR config file '$RTIR_CONFIG_FILE'\n$@"); > /_shared/images/dummy.gif

8 KB (1,279 words) - 16:36, 6 April 2016
CLI
=== RT Config File === - rt help config (configuration details)

6 KB (976 words) - 23:11, 1 July 2020
MailtoLinksFromTransactions
my $subject = "[".$RT::Config->Get('rtname')." #".$Ticket->Id."] ".$Ticket->Subject;

1 KB (195 words) - 06:26, 23 November 2016
HideConfigurationTab3
...n your "admin" users the global right of "SuperUser" and they will see the config link. Regular users will not.

2 KB (217 words) - 16:11, 6 April 2016
Msmtp
...rapper (for RT4 use /etc/request-tracker4/msmtp_wrapper , also change the config path below)

1 KB (206 words) - 10:12, 13 December 2019
CustomizingWithOverlays
if ( RT->Config->Get('ForwardFromUser') ) { return $ticket->QueueObj->CommentAddress || RT->Config->Get('CommentAddress');

5 KB (809 words) - 09:31, 2 February 2021
UniqueAutoReplies
How do i config RT so that each queue has its own specific Auto-Reply? Right now i only hav

2 KB (239 words) - 16:39, 6 April 2016
ChangeLogo
src="<%$ARGS{'LogoURL'}||RT->Config->Get('LogoURL')%>" ...nfig]].pm. For some reason, it wasn't able to use the definition from [[RT Config|RT_Config]].pm. (?) I also had to prepend $[[WebBaseURL]] when setting $[[L

6 KB (955 words) - 16:03, 6 April 2016
Mailx
Set the following options in [[RT Config|RT_Config]].pm

2 KB (254 words) - 16:14, 6 April 2016
OpenIDConnectWithApache
So, you're going to have to put some Apache config code somewhere to get mod_auth_openidc to start actually doing things. ...blem, you can put the Apache config code at the end of your default Apache config file. For my environment, this is the path:

6 KB (964 words) - 15:45, 15 November 2016
AutoRequestorTicketSearch
<form action="<%RT->Config->Get('WebPath')%>/Search/Results.html" method="get" enctype="multipart/form

3 KB (318 words) - 16:03, 6 April 2016
HideConfigurationTab
...n your "admin" users the global right of "SuperUser" and they will see the config link. Regular users will not.

2 KB (251 words) - 16:11, 6 April 2016
ManualApacheConfig
...allation|http://www.example.com/rt/]] ? RT can't get this info from apache config or preconfigure your server for any possible setup, so it's your task to de RT config has several options to define web server [[URLs]] layout [[WebBaseURL]], [[

12 KB (1,822 words) - 14:52, 2 April 2019
RT4 & Kerberos & SSO & Ubuntu 10.04 & Apache 2 & AD & Windows Server & Adding User Data & a lot of Windows Clients
...T. Anyway, I hope that this will help you going through the awful Kerberos config.:)<br />''I'm using MIT Kerberos. If you want to use Heimdal Kerberos, stop *krb5-config

11 KB (1,504 words) - 16:24, 6 April 2016
AutomaticImageResize
<script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/scriptaculous/scriptaculous.js?load=effec

2 KB (311 words) - 16:03, 6 April 2016
GuiaInstalacaoDebian
...o [[RT SiteConfig|RT_SiteConfig]].pm. You should '''NEVER''' edit the [[RT Config|RT_Config]].pm file directly; always use [[RT SiteConfig|RT_SiteConfig]].pm ...all your problems. I recommend that you read /etc/request-tracker3.4/[[RT Config|RT_Config]].pm thoroughly and copy/edit the extra bits you think you need i

11 KB (1,758 words) - 16:11, 6 April 2016
Kerberos SSO with Active Directory Integration
...eytab to the correct location on the apache host. (specified in the apache config file for your virtual host) Open about:config and change add the RT url to 'network.negotiate-auth.trusted-uris'

5 KB (791 words) - 17:33, 9 September 2019
LdapSiteConfigSettingsForActiveDirectory
# This means if you only have one LDAP server/config you can just set #### 'sAMAccountName' (Default for this config)

6 KB (863 words) - 16:14, 6 April 2016
HomePage
* [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]

2 KB (353 words) - 16:11, 6 April 2016
WebExternalAuth
From the [[RT Config|RT_Config]].pm file:

2 KB (354 words) - 16:39, 6 April 2016
OldLDAP
Since I've not had a reply from the rt-devel crowd, I've incorporated the config variable "$RT::[[LdapAutoCreateNonLdapUsers]]" into the overlay. Setting th 2. Copy the config settings from [[LdapSiteConfigSettings]] into [=${RTHOME}/etc/[[RT SiteConf

12 KB (1,828 words) - 16:15, 6 April 2016
MultipleInstances
* Customizations, including config file, gui, code ...reater and install it as described in FastCGI section above, but in apache config use:

19 KB (2,686 words) - 16:15, 6 April 2016
AutomaticTextareaAutosave
- Open a new tab in Firefox, enter about:config in the location bar and edit the following

3 KB (458 words) - 16:03, 6 April 2016
MacOSXServerTiger
14) test apache config 17) test apache config 18) start apache 19) Set up RT.

6 KB (997 words) - 16:14, 6 April 2016
DebianSargeInstallGuide
...'''/etc/perl/CPAN/Config.pm''' to avoid manual configuration of CPAN. The config is however limited. # configuration file. The user-config file is being looked for as

8 KB (1,041 words) - 16:08, 6 April 2016
DueDateRemindersByEmail
#### - used some global RT config variables # Set config variables

25 KB (2,920 words) - 16:52, 8 January 2017
RtUnifiedreminder
...un this script from cron as a user with perms to read the RT_SiteConfig.pm config file $searchURL = RT->Config->Get('WebURL') . "Search/Results.html?Query=".

11 KB (1,509 words) - 16:36, 6 April 2016
Extension - Queue Change On Update
<code>Register 'RT::Extension::QueueChangeOnUpdate' in the site config;</code>

6 KB (851 words) - 15:51, 27 October 2016
CustomStatuses
...lds" is unsatisfactory, you can in fact add new statuses to RT. [=etc/[[RT Config|RT_Config]].pm] states:

3 KB (436 words) - 16:03, 6 April 2016
ScripActions for splitting AdminCC into QueueAdminCc and TicketAdminCc
if ( RT->Config->Get('UseFriendlyToLine') ) {

3 KB (407 words) - 16:37, 6 April 2016
Debug
Put this in your apache config file:

3 KB (470 words) - 16:08, 6 April 2016
SelectDefaultQueue
.../bestpractical.com/docs/rt/latest/RT_Config.html#DefaultQueue DefaultQueue config option] ===

4 KB (555 words) - 16:37, 6 April 2016
Installation of RT 4.2 with incoming and outgoing email support on Ubuntu 12.04
...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>

16 KB (1,780 words) - 16:11, 6 April 2016
RT 4.2 Installation with incoming and outgoing email support on Ubuntu 12.04
...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>

16 KB (1,780 words) - 16:35, 6 April 2016
RT 4.2 Installation with incoming and outgoing email support via smarthost on Ubuntu 12.04
...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>

16 KB (1,780 words) - 16:35, 6 April 2016
LinearEscalate
However, this action doesn’t support control over config. Read </CONFIGURATION> to find out ways to deal with it.

3 KB (519 words) - 16:14, 6 April 2016
DebianLennyInstallGuide
Choose auto config this time choose choose enter no for auto config

11 KB (1,509 words) - 16:08, 6 April 2016
SELinux
...) mail server. At that point RT began trying to exec sendmail, which in my config was a link since I was running postfix. Notifications went undelivered and

4 KB (678 words) - 16:36, 6 April 2016
RHEL4InstallGuide
vi /etc/selinux/config 7) Edit RT config file

10 KB (1,486 words) - 16:23, 6 April 2016
Fetchmail
...er mailbox for comments, you will need two configuration files. An example config is below.

4 KB (612 words) - 19:05, 7 September 2016
Integrating RT Email with Google Mail (Gmail)
Turn on sender envelope in RT site config:

4 KB (580 words) - 11:42, 19 May 2022
FedoraInstallGuide1-1
12) cd to RT3 etc directory and copy over pertinent site info from [[RT Config|RT_Config]].pm to [[RT SiteConfig|RT_SiteConfig]].pm

4 KB (500 words) - 16:09, 6 April 2016
QuickResolveandQuickReject
Read the "Lifecycles" section of the perldoc for RT::Config for all of the details.

5 KB (624 words) - 16:20, 6 April 2016
Main Page
* [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]

4 KB (607 words) - 06:39, 26 September 2021
HomePageSavedSearches
<A HREF="<% RT->Config->Get('WebPath') %>/Search/Results.html<% "?".$m->comp('/Element <li style='margin-left: -10px;'><A HREF="<% RT->Config->Get('WebPath') %>/Search/Results.html<% "?".$m->comp('/Element

17 KB (2,446 words) - 16:11, 6 April 2016
NotificationsTuning
) unless RT->Config->Get('NotifyActor',$TransactionCurrentUser) if ( RT->Config->Get('UseFriendlyToLine') ) {

19 KB (2,285 words) - 09:53, 18 July 2018
QuickTicket
if ( $t && $t->Id && RT->Config->Get('DisplayTicketAfterQuickCreate', $session{'CurrentUser'}) ) {

6 KB (719 words) - 16:20, 6 April 2016
OpenSuSE103InstallGuide
...'/var/srv'</code> to <code>'/srv'</code>. I then needed to edit the apache config files to reflect the same.)

4 KB (599 words) - 16:15, 6 April 2016
UbuntuInstallGuide
* Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====

28 KB (3,970 words) - 16:39, 6 April 2016
LogsConfig
[[Category:config]]

4 KB (677 words) - 16:14, 6 April 2016
FedoraCore9InstallGuide
<nowiki>* Open /etc/selinux/config.

5 KB (731 words) - 16:09, 6 April 2016

Search results

Page title matches

Page text matches

Navigation menu

Search