How to create options to move tickets to a Spam Queue

To add a spam menu to ticket display page, you can make it via a callback, i.e.

Create "/opt/rt5/local/html/Callbacks/MyRT/Elements/Tabs/Privileged" with the following content(Replace queue id "3" with your real Spam queue id):

    <%INIT>
    my $request_path = $HTML::Mason::Commands::r->path_info;
    $request_path =~ s!/{2,}!/!g;
    if ( $request_path =~ m{^/Ticket/} and my $id = $DECODED_ARGS->{id} ) {
        my $ticket = RT::Ticket->new( $session{CurrentUser} );
        $ticket->Load($id);
        if ( $ticket->CurrentUserHasRight('ModifyTicket') && $ticket->Queue != 3 ) {
            PageMenu->child(
                "report-spam",
                title => "Spam",
                path  => "/Ticket/Display.html?id=$id&Queue=3&Owner=Nobody",
            );
        }
    }
    </%INIT>

To add it to searches, you can add the following item to the search format:

    '<a href="__WebPath__/Ticket/Display.html?id=__id__;Queue=3;Owner=Nobody">Spam</a>',

The Queue list portlet uses default search format, so you will need to update config $DefaultSearchResultFormat accordingly, e.g.

    Set($DefaultSearchResultFormat, qq{
        '<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
        '<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
        Status,
        QueueName,
        Owner,
        Priority,
        '__NEWLINE__',
        '__NBSP__',
        '<small>__Requestors__</small>',
        '<small>__CreatedRelative__</small>',
        '<small>__ToldRelative__</small>',
        '<small>__LastUpdatedRelative__</small>',
        '<small>__TimeLeft__</small>',
        '<a href="__WebPath__/Ticket/Display.html?id=__id__;Queue=3;Owner=Nobody">Spam</a>',
    });

You can also pass the Name directly in ticket URL, e.g.

    /Ticket/Display.html?id=$id&Queue=Spam&Owner=Nobody

To compare name instead, it's like:

    if ( $ticket->CurrentUserHasRight('ModifyTicket') && $ticket->QueueObj->Name ne 'Spam' ) {