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- == Important config settings: ==2 KB (202 words) - 09:09, 24 June 2016
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- ....pm is for. So for any changes you want made, copy the variables from [[RT Config|RT_Config]].pm and set them to your spec's in [[RT SiteConfig|RT_SiteConfig ...specific vars in [[RT Config|RT_Config]].pm, the rest of the vars in [[RT Config|RT_Config]].pm are left unchanged and still in action.732 bytes (125 words) - 05:13, 6 October 2016
- ...fig settings in <code>${RTHOME}/etc/RT_Config.pm</code> as well as add new config variables as provided by various user [[Contributions]] or for your own pur You set a config variable like so:2 KB (245 words) - 16:37, 6 April 2016
- in your Apache config. mod_auth_kerb version 5.4 is required.152 bytes (21 words) - 16:52, 6 April 2016
- ...ndriva 2008.0 Powerpack the RPM install does not seem to work. Edited [[RT Config|RT_Config]].pm as per README.Mandriva and: Couldn't load RT config file %s as user root / group root.1 KB (232 words) - 16:14, 6 April 2016
- ...the existence of Reminders in your system with the "EnableReminders" [[RT Config|RT_Config]].pm setting.167 bytes (26 words) - 16:08, 6 April 2016
- == Important config settings: ==2 KB (202 words) - 09:09, 24 June 2016
- In RT 3.6 a new EmailSubjectTagRegex config option had been added which makes renaming much easier. You have to do: * change the name in the rtname config option.2 KB (265 words) - 16:36, 6 April 2016
- From the [[RT Config|RT_Config]].pm file:229 bytes (33 words) - 16:39, 6 April 2016
- ...to deploy 4.2.2 soon, so good to know. I was also thinking of moving the config into a template instead of a separate file.155 bytes (28 words) - 16:52, 6 April 2016
- From the [[RT Config|RT_Config]].pm file:235 bytes (34 words) - 16:39, 6 April 2016
- Note: In RT 3.8.4+ the user will also need the "Show Config Tab" permission320 bytes (39 words) - 16:03, 6 April 2016
- + my $config = $RT::ExternalSettings->{$service}; + my $host = $config->{'host'};8 KB (712 words) - 16:39, 6 April 2016
- <script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/scriptaculous/scriptaculous.js?load=effects,con '''''<script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/disableSubmit.js"></script>'''''2 KB (271 words) - 16:20, 6 April 2016
- ...ext release , please make it so that we can configure everything in the RT config page itself. WHY ARE YOU MAKING SO HARD to do suffs in the software? Make l272 bytes (48 words) - 16:52, 6 April 2016
- Restart Apache after making the callback file (below) and editting the config file (above). Then whenever someone says "Fedex #333" in a ticket, it will my $web_path = RT->Config->Get('WebPath');3 KB (361 words) - 16:14, 6 April 2016
- == Config options == All options that you define in the RT config files are also global variables in RT namespace. You can use them in your c3 KB (486 words) - 16:11, 6 April 2016
- ==Request Tracker config file settings== Run the following command to back-up the RT config file:6 KB (861 words) - 16:39, 6 April 2016
- Ive validated the config and cookie settings and it all seems fine. any suggestions377 bytes (65 words) - 09:42, 7 April 2016
- $AttachPath => RT->Config->Get('WebPath')."/Ticket/Attachment" ...$dbh = DBI->connect(RT::Handle->DSN, RT->Config->Get('DatabaseUser'), RT->Config->Get('DatabasePassword'));4 KB (496 words) - 16:08, 6 April 2016
- ==Request Tracker config file settings== Run the following command to back-up the RT config file:6 KB (937 words) - 16:39, 6 April 2016
- ...the open and closed tickets onto 1 page. Did you need to change any other config files to make this work?469 bytes (90 words) - 16:53, 6 April 2016
- ...ser safely. You'll need to run this as a local user that can access the RT config file.442 bytes (76 words) - 16:35, 6 April 2016
- Add the following lines to your RT's virtual host in the apache config: Add the following line to RT's virtual host config:4 KB (567 words) - 16:03, 6 April 2016
- <a href="<%ARGS{'LogoLinkURL'}||RT->Config->Get('LogoLinkURL')%>"> target="<%ARGS{'LogoTarget'}||RT->Config->Get('LogoTarget')%>2 KB (449 words) - 16:03, 6 April 2016
- the relevent config in the apache.conf is:649 bytes (101 words) - 16:52, 6 April 2016
- * [[Exim4Config]] - Debian exim4 example config (Separate mail host and RT servers)596 bytes (96 words) - 23:17, 22 August 2023
- The following was tested on Exim 4.94.2 Debian split config. # yourself or use 'dpkg-reconfigure exim4-config'6 KB (922 words) - 03:42, 23 August 2023
- * [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]2 KB (108 words) - 16:03, 6 April 2016
- ...an changing the RT.pm script. The following text is a description from the config file:2 KB (301 words) - 16:15, 6 April 2016
- This modification allows you to turn off ALL outgoing mail by using a new config variable. It is useful if you need to load tickets into a live system from All that's required is a new config variable (we called it $RT::[[MailSendingOff]]) and a minor mod to RT/lib/A5 KB (726 words) - 06:42, 21 July 2016
- Add the following property to the $RT_HOME/etc/[[RT Config|RT_Config]].pm846 bytes (118 words) - 16:03, 6 April 2016
- this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the * /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)4 KB (542 words) - 15:57, 19 December 2016
- == RT's config file == ...mplete description then you '''MUST''' always read description in the main config file.6 KB (898 words) - 07:24, 5 September 2023
- * Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====4 KB (578 words) - 16:39, 6 April 2016
- * Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====4 KB (590 words) - 16:39, 6 April 2016
- ...ulldown of allowed child queues. It gets the list of allowed queues from a config variable. This lets me say that the Bugs queue can spawn children in the Bu # this is kinda klunky, take the things from the config4 KB (590 words) - 16:37, 6 April 2016
- == RT performance and sendmail config == ...time mails stay in the queue before processing. Ok, lets write it down to config files:2 KB (404 words) - 16:37, 6 April 2016
- Then edit your [[RT Config|RT_Config]] (or [[RT SiteConfig|RT_SiteConfig]]) to replace the line:1 KB (147 words) - 16:24, 6 April 2016
- ...quotemeta($RT::VERSION) .'-\d+-\d+-\d+\.(\d+)-\d+-\d+@'. quotemeta(RT->Config->Get('Organization')) .'>'; my $rttregex = '^X-RT-Ticket: ' . quotemeta(RT->Config->Get('rtname')) .' #(\d+)';3 KB (457 words) - 05:02, 17 November 2016
- ...<code>rt</code>. If the <code>vhosts</code> flag is disabled, <code>webapp-config</code> will be run automatically. # webapp-config -I -h myrt -d rt rt 4.0.59 KB (1,424 words) - 16:11, 6 April 2016
- * Backup the RT config file. I like to do this for every conf file I modify ==== Add the Virtual Host Config ====4 KB (622 words) - 16:39, 6 April 2016
- # * Add $LdapEmailAttrMatchPrefix config variable to make alternate email # * Added LdapConfigInfo() to get integrated config info22 KB (2,329 words) - 16:14, 6 April 2016
- if (RT->Config->Get('UseFriendlyFromLine')) {1 KB (155 words) - 16:03, 6 April 2016
- '''Devel''''''Mode''' - config option that allows developers to avoid server restarts and [[CleanMasonCach1 KB (171 words) - 16:08, 6 April 2016
- RT couldn't load RT config file /usr/local/rt/ymd/rt3.8.8/etc/[[RT Config|RT_Config]].pm as: Can't locate [[RT Config|RT_Config]].pm in @INC ( . . .4 KB (622 words) - 16:09, 6 April 2016
- ...o it took some editing rather than just duplicating the previous version's config file. Copy RT_Config.pm over and edit as needed. Some examples:3 KB (433 words) - 16:39, 6 April 2016
- # Get configuration from RT Config my $config = $RT::ExternalSettings->{$service};13 KB (1,630 words) - 16:36, 6 April 2016
- #Load RT's config file1 KB (185 words) - 16:03, 6 April 2016
- ...Queue list portlet uses default search format, so you will need to update config $DefaultSearchResultFormat accordingly, e.g.2 KB (275 words) - 07:56, 22 June 2023
- ...ge this, you can override it with the '$</nowiki>[[DefaultQueue]]<nowiki>' config option in ''</nowiki>[[RT SiteConfig|RT_SiteConfig]]<nowiki>.pm''. </nowiki1 KB (207 words) - 16:20, 6 April 2016
- % RT->Config->Get('WebPath'),2 KB (190 words) - 16:37, 6 April 2016
- --log - Adjust LogToScreen config option ...st created. This user should have read access to the RT files such as [[RT Config|RT_Config]].pm and [[RT SiteConfig|RT_SiteConfig]].pm. If, for example, the4 KB (635 words) - 16:39, 6 April 2016
- = Config =1 KB (210 words) - 16:03, 6 April 2016
- Set `AutoLogoff` Setting in your config, i.e. to 60 Minutes:1 KB (210 words) - 10:07, 14 February 2020
- {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Target->Id}2 KB (195 words) - 16:49, 29 November 2021
- ...sudo make sudo make install sudo make initialize-database sudo cp etc/[[RT Config|RT_Config]].pm /opt/rt3/etc/[[RT SiteConfig|RT_SiteConfig]].pm sudo chown r ....pm"; > > require $RTIR_CONFIG_FILE > || die ("Couldn't load RTIR config file '$RTIR_CONFIG_FILE'\n$@"); > /_shared/images/dummy.gif8 KB (1,279 words) - 16:36, 6 April 2016
- === RT Config File === - rt help config (configuration details)6 KB (976 words) - 23:11, 1 July 2020
- my $subject = "[".$RT::Config->Get('rtname')." #".$Ticket->Id."] ".$Ticket->Subject;1 KB (195 words) - 06:26, 23 November 2016
- ...n your "admin" users the global right of "SuperUser" and they will see the config link. Regular users will not.2 KB (217 words) - 16:11, 6 April 2016
- ...rapper (for RT4 use /etc/request-tracker4/msmtp_wrapper , also change the config path below)1 KB (206 words) - 10:12, 13 December 2019
- if ( RT->Config->Get('ForwardFromUser') ) { return $ticket->QueueObj->CommentAddress || RT->Config->Get('CommentAddress');5 KB (809 words) - 09:31, 2 February 2021
- How do i config RT so that each queue has its own specific Auto-Reply? Right now i only hav2 KB (239 words) - 16:39, 6 April 2016
- src="<%$ARGS{'LogoURL'}||RT->Config->Get('LogoURL')%>" ...nfig]].pm. For some reason, it wasn't able to use the definition from [[RT Config|RT_Config]].pm. (?) I also had to prepend $[[WebBaseURL]] when setting $[[L6 KB (955 words) - 16:03, 6 April 2016
- Set the following options in [[RT Config|RT_Config]].pm2 KB (254 words) - 16:14, 6 April 2016
- So, you're going to have to put some Apache config code somewhere to get mod_auth_openidc to start actually doing things. ...blem, you can put the Apache config code at the end of your default Apache config file. For my environment, this is the path:6 KB (964 words) - 15:45, 15 November 2016
- <form action="<%RT->Config->Get('WebPath')%>/Search/Results.html" method="get" enctype="multipart/form3 KB (318 words) - 16:03, 6 April 2016
- ...n your "admin" users the global right of "SuperUser" and they will see the config link. Regular users will not.2 KB (251 words) - 16:11, 6 April 2016
- ...allation|http://www.example.com/rt/]] ? RT can't get this info from apache config or preconfigure your server for any possible setup, so it's your task to de RT config has several options to define web server [[URLs]] layout [[WebBaseURL]], [[12 KB (1,822 words) - 14:52, 2 April 2019
- ...T. Anyway, I hope that this will help you going through the awful Kerberos config.:)<br />''I'm using MIT Kerberos. If you want to use Heimdal Kerberos, stop *krb5-config11 KB (1,504 words) - 16:24, 6 April 2016
- <script type="text/javascript" src="<%RT->Config->Get('WebPath')%>/NoAuth/js/scriptaculous/scriptaculous.js?load=effec2 KB (311 words) - 16:03, 6 April 2016
- ...o [[RT SiteConfig|RT_SiteConfig]].pm. You should '''NEVER''' edit the [[RT Config|RT_Config]].pm file directly; always use [[RT SiteConfig|RT_SiteConfig]].pm ...all your problems. I recommend that you read /etc/request-tracker3.4/[[RT Config|RT_Config]].pm thoroughly and copy/edit the extra bits you think you need i11 KB (1,758 words) - 16:11, 6 April 2016
- ...eytab to the correct location on the apache host. (specified in the apache config file for your virtual host) Open about:config and change add the RT url to 'network.negotiate-auth.trusted-uris'5 KB (791 words) - 17:33, 9 September 2019
- # This means if you only have one LDAP server/config you can just set #### 'sAMAccountName' (Default for this config)6 KB (863 words) - 16:14, 6 April 2016
- * [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]2 KB (353 words) - 16:11, 6 April 2016
- From the [[RT Config|RT_Config]].pm file:2 KB (354 words) - 16:39, 6 April 2016
- *authoritative info on Apache config *https config?6 KB (957 words) - 09:42, 7 April 2016
- Since I've not had a reply from the rt-devel crowd, I've incorporated the config variable "$RT::[[LdapAutoCreateNonLdapUsers]]" into the overlay. Setting th 2. Copy the config settings from [[LdapSiteConfigSettings]] into [=${RTHOME}/etc/[[RT SiteConf12 KB (1,828 words) - 16:15, 6 April 2016
- * Customizations, including config file, gui, code ...reater and install it as described in FastCGI section above, but in apache config use:19 KB (2,686 words) - 16:15, 6 April 2016
- - Open a new tab in Firefox, enter about:config in the location bar and edit the following3 KB (458 words) - 16:03, 6 April 2016
- 14) test apache config 17) test apache config 18) start apache 19) Set up RT.6 KB (997 words) - 16:14, 6 April 2016
- ...'''/etc/perl/CPAN/Config.pm''' to avoid manual configuration of CPAN. The config is however limited. # configuration file. The user-config file is being looked for as8 KB (1,041 words) - 16:08, 6 April 2016
- #### - used some global RT config variables # Set config variables25 KB (2,920 words) - 16:52, 8 January 2017
- ...un this script from cron as a user with perms to read the RT_SiteConfig.pm config file $searchURL = RT->Config->Get('WebURL') . "Search/Results.html?Query=".11 KB (1,509 words) - 16:36, 6 April 2016
- <code>Register 'RT::Extension::QueueChangeOnUpdate' in the site config;</code>6 KB (851 words) - 15:51, 27 October 2016
- ...lds" is unsatisfactory, you can in fact add new statuses to RT. [=etc/[[RT Config|RT_Config]].pm] states:3 KB (436 words) - 16:03, 6 April 2016
- if ( RT->Config->Get('UseFriendlyToLine') ) {3 KB (407 words) - 16:37, 6 April 2016
- Put this in your apache config file:3 KB (470 words) - 16:08, 6 April 2016
- .../bestpractical.com/docs/rt/latest/RT_Config.html#DefaultQueue DefaultQueue config option] ===4 KB (555 words) - 16:37, 6 April 2016
- ...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>16 KB (1,780 words) - 16:11, 6 April 2016
- ...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>16 KB (1,780 words) - 16:35, 6 April 2016
- ...lass="MsoNoSpacing"><span style="mso-bidi-font-size:10.0pt">open fetchmail config file </span></p>16 KB (1,780 words) - 16:35, 6 April 2016
- However, this action doesn’t support control over config. Read </CONFIGURATION> to find out ways to deal with it.3 KB (519 words) - 16:14, 6 April 2016
- Choose auto config this time choose choose enter no for auto config11 KB (1,509 words) - 16:08, 6 April 2016
- ...) mail server. At that point RT began trying to exec sendmail, which in my config was a link since I was running postfix. Notifications went undelivered and4 KB (678 words) - 16:36, 6 April 2016
- vi /etc/selinux/config 7) Edit RT config file10 KB (1,486 words) - 16:23, 6 April 2016
- ...er mailbox for comments, you will need two configuration files. An example config is below.4 KB (612 words) - 19:05, 7 September 2016
- Turn on sender envelope in RT site config:4 KB (580 words) - 11:42, 19 May 2022
- 12) cd to RT3 etc directory and copy over pertinent site info from [[RT Config|RT_Config]].pm to [[RT SiteConfig|RT_SiteConfig]].pm4 KB (500 words) - 16:09, 6 April 2016
- Read the "Lifecycles" section of the perldoc for RT::Config for all of the details.5 KB (624 words) - 16:20, 6 April 2016
- * [[RT Config|RT_Config]] & [[RT SiteConfig|RT_SiteConfig]]4 KB (607 words) - 06:39, 26 September 2021