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ManualScrips
| Open Tickets ...tickets when anyone except the requestor replies to it. Does not apply to tickets that are already open.

5 KB (706 words) - 14:51, 2 April 2019
Translation el
| Stalled * '''queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category

9 KB (1,478 words) - 16:39, 6 April 2016
RTGlossary
* '''queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * '''stalled''' status indicating that a ticket cannot be worked on for no

8 KB (1,369 words) - 16:24, 6 April 2016
RTGlossaryCN
* '''Queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * '''stalled''' status indicating that a ticket cannot be worked on for no

8 KB (1,348 words) - 16:24, 6 April 2016
Translation de
* '''queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * '''stalled''' status indicating that a ticket cannot be worked on for no

8 KB (1,369 words) - 16:39, 6 April 2016
FedoraCore9InstallGuide
...irst tasks should be to create users for anyone who will need to work with tickets within RT. To allow arbitrary remote users to submit tickets into a given queue by email, grant the system group Everyone the rights See

5 KB (731 words) - 16:09, 6 April 2016
ManualIntroductionCN
Since tickets are detailed records, you might not want to bother using it for one-off eve

15 KB (1,486 words) - 16:14, 6 April 2016
Translation da
* English: '''Queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * English: '''stalled''' status indicating that a ticket cannot be worked on for no

10 KB (1,520 words) - 16:39, 6 April 2016
ManualIntroduction
...r detailed records with many custom fields and a long history. How you use tickets in RT will depend on your use case and can differ from queue to queue. What A [[Ticket]] is the central object in RT, the thing that needs to get done. Tickets have metadata attached to them such as an owner, status, and queue - we'll

9 KB (1,466 words) - 16:33, 28 March 2019
Translation it
* '''Queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * '''stalled''' status indicating that a ticket cannot be worked on for no

10 KB (1,670 words) - 16:39, 6 April 2016
FedoraCore5InstallGuide
...] (and [=[mailto:rt-comment@example.com rt-comment@example.com]]) into new tickets in the RT queue named '''General'''. Note that the queue name is case-insen ...irst tasks should be to create users for anyone who will need to work with tickets within RT.

9 KB (1,358 words) - 16:09, 6 April 2016
ShowStatusInColor
require RT::Graph::Tickets; my $color = $RT::Graph::Tickets::ticket_status_style{$status}->{'fontcolor'};

18 KB (2,384 words) - 14:34, 23 April 2018
Extensions
Quickly create tickets in specific queues with default values [http://search.cpan.org/dist/RT-Exte ...CIs / objects managed by i-doit. On i-doit's side you are able to view all tickets related to an object. This extension also supports i-doit's multi-mandator

13 KB (1,890 words) - 15:08, 20 June 2018
Contributions
...nCorrespondOpenUnlessResolved]] - condition to stop RT re-opening resolved tickets when the user replies to them by email; * [[AddAdminCc]] - Add an [[AdminCc]] to tickets for a specific queue, or for queue change.

25 KB (3,583 words) - 13:55, 7 December 2022
FedoraCore7InstallGuide
...to the mailbox [=rt@example.com] (and [=rt-comment@example.com]) into new tickets in the RT queue named General. Note that the queue name is case-insensitive ...irst tasks should be to create users for anyone who will need to work with tickets within RT.

11 KB (1,762 words) - 16:09, 6 April 2016
Translation is
* '''queue''' the central administrative domain of RT. A line of tickets waiting to be worked on, but it's also, to some extent, a ticket's category * '''stalled''' status indicating that a ticket cannot be worked on for no

18 KB (3,104 words) - 16:39, 6 April 2016
WishList
* [[SyncML]] interface. It would be very productive to be able to sync tickets to your calendar/PDA task list. I have seen some posts on rt-commit with sy * Triage list - I'd like to be able to go through all unowned tickets and assign them to people, reject them or whatever without having to go thr

30 KB (4,989 words) - 16:39, 6 April 2016
ManualAdministrationCN
...kets if privileged users replied to a new ticket or if anyone replied to a stalled or closed ticket.) ...r processes within your organization. RT Approvals are a useful way to get tickets OK'd by management without creating a new system. A supervisor's approval c

41 KB (7,366 words) - 16:14, 6 April 2016
REST
...ee to write your own. Here an example that will do the following: Find all tickets that have no owner and the status new or open Example: to get all the tickets in "fooQueue" you'd access:

28 KB (3,790 words) - 10:54, 17 August 2023
FedoraCore4InstallGuide
...] (and [=[mailto:rt-comment@example.com rt-comment@example.com]]) into new tickets in the RT queue named '''General'''. Note that the queue name is case-insen ...irst tasks should be to create users for anyone who will need to work with tickets within RT.

30 KB (4,412 words) - 16:09, 6 April 2016

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