UserManual

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About this manual

In April 2003, BestPractical released a draft user manual for RT as a downloadable PDF. That manual is now part of this wiki to be updated and extended by the community.

Introduction

Installation

Initial configuration and basic administration

Using web interface and RT in general

Advanced administration

Appendices

Glossary

[ Baylink is working on the UserManual again, being in the throes of a 4.0.5 installation; this will be a Work Zone for a week or so... :-) ]