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- Set($WebExternalAuth , 1); Set($WebFallbackToInternalAuth , 1);2 KB (354 words) - 16:39, 6 April 2016
- 1. Create a Scrip: [[ExtractCF]] On Create Extract Custom Field Values with t Address 1|X-QCF-Address1|.*||q|2 KB (345 words) - 16:08, 6 April 2016
- -secure => ($RT::WebSecureCookies ? 1 :0), -secure => ($RT::WebSecureCookies ? 1 :0),2 KB (282 words) - 07:15, 1 February 2020
- Custom action preparation code: return 1; Custom action preparation code: return 1;6 KB (836 words) - 17:14, 17 August 2016
- == Step 1 ==3 KB (356 words) - 16:39, 6 April 2016
- - Has anyone used this with RT 3.6.1? - [[LeeWhalen]] - 3.6.1 wasn't working for us; however, I just found the post below by Brent Parish4 KB (506 words) - 16:39, 6 April 2016
- ...he test you do in your condition, you just have to return true value (like 1) on success or false (like 0 or undef) to abort the scrip action. Below a v return 1;2 KB (246 words) - 08:54, 25 July 2016
- === Table 1: Conditions === {| border="1"5 KB (706 words) - 14:51, 2 April 2019
- return 1;570 bytes (81 words) - 18:56, 13 August 2016
- return 1; sortorder => 19 KB (1,155 words) - 16:08, 6 April 2016
- ===== 1. Custom field creation ===== <syntaxhighlight lang="perl" line="1" >4 KB (581 words) - 03:02, 7 July 2016
- ==Step 1==2 KB (449 words) - 16:03, 6 April 2016
- if (tmp.length > 0) tmp[tmp.length-1].focus();459 bytes (68 words) - 16:20, 6 April 2016
- $RT::MailSendingOff = 1; return (1);5 KB (726 words) - 06:42, 21 July 2016
- ...tory. run "perl Makefile.PL USE_APXS=1 WITH_APXS=/usr/sbin/apxs EVERYTHING=1" make and make install, restart apache.2 KB (290 words) - 16:37, 6 April 2016
- {| border="1" | [[AdminCc]] | 0 | 0 | 0 | 1 | 0 |3 KB (455 words) - 16:39, 6 April 2016
- === 1. Upload all translation in the repository to Rosetta ===3 KB (429 words) - 16:39, 6 April 2016
- return(1); # if true, we can return 1, and the scrip action associated 1;3 KB (417 words) - 16:15, 6 April 2016
- return 1; return 1;2 KB (276 words) - 19:16, 13 August 2016
- ...tus='new' OR Status='open') AND [[FinalPriority]] > 0 AND Due > 'Jan 1, 1970'" --action RT::Action::[[EscalatePriority]] ] 1. Use the Query Builder page in the RT web interface to create the query you2 KB (269 words) - 16:03, 6 April 2016
- require Pod::Usage && Pod::Usage::pod2usage(1) unless $dsn && $rtname; { RaiseError => 1 }7 KB (840 words) - 16:36, 6 April 2016
- Set($LdapExternalAuth, 1); Set($LdapExternalInfo, 1);7 KB (856 words) - 16:14, 6 April 2016
- ...path => "Ticket/Display.html?Status=rejected&TakeOrStealFirst=1&id=$id", ====Step 1:====5 KB (624 words) - 16:20, 6 April 2016
- cpan[1]> install RT::Extension::Timeline cpan[1]> install JSON::Syck3 KB (504 words) - 16:39, 6 April 2016
- * limit tickets records to ticket #6 (1) * join groups to it and limit it to only ticket's(1) role groups(2)2 KB (281 words) - 16:11, 6 April 2016
- 1. Install/Configure mod_perl under Apache - (and get it working of-course) PerlSetVar splitdomainprefix 15 KB (706 words) - 16:15, 6 April 2016
- ...te is not set, in which case the priority is incremented or decremented by 1 towards the final priority. ...where X is the priority difference. This makes this module not very useful 1) for very long-term tickets such as might be used to guide software develop3 KB (494 words) - 17:35, 11 November 2016
- 1. Patch [[SearchBuilder]].pm. substring(coalesce(subject,'') || coalesce(content,''), 1, 500000));6 KB (823 words) - 16:20, 6 April 2016
- my $tmpdir = File::Temp::tempdir( TMPDIR => 1, CLEANUP => 1 ); my $tag = $1;4 KB (616 words) - 16:36, 6 April 2016
- : ''Set($CommandByMailStripOut, 1);''912 bytes (136 words) - 16:37, 6 April 2016
- # Returning true (1) indicates that this condition is true return 1;8 KB (968 words) - 15:17, 8 January 2017
- # at 1..many places and each ticket (at each place) will have the correct $hasSpatialField = 1;5 KB (732 words) - 16:37, 6 April 2016
- ====Step 1.==== ...ttachment. This is accomplished by saving each attachment selected in Step 1 as an attachment with a ContentType of "meta/attachment" and the Content be6 KB (725 words) - 16:03, 6 April 2016
- ...sues.bestpractical.com/Ticket/Display.html?id=8374. It was tested with 3.6.1 and I believe it will work as-is with 3.6.3. <nowiki>--- etc/RT_Config.pm.in.~1~ 2006-10-25 23:18:11.000000000 -04006 KB (871 words) - 16:20, 6 April 2016
- 1) You just got off the phone with the ticket Requestor. You are updating th return 1 unless $msgatt;5 KB (798 words) - 12:52, 13 February 2017
- $ShowNullOption => 1 $ShowAllQueues => 14 KB (555 words) - 16:37, 6 April 2016
- $ticket = $1; $ok = 1;4 KB (496 words) - 16:08, 6 April 2016
- == Step 1: Set the custom field == '''Custom action preparation code:''' <code>return 1;</code>5 KB (841 words) - 16:03, 6 April 2016
- Running on RT version 4.4.1 return 1;3 KB (493 words) - 16:03, 4 November 2016
- ...ends mail to the Owner and AdminCcs', 'Notify', 'Owner,AdminCc', 1, NOW(), 1, NOW() ...listed Ccs and Bccs', 'Notify', 'Requestor,Cc,OtherRecipients', 1, NOW(), 1, NOW()4 KB (666 words) - 18:23, 8 January 2017
- 1; return 1;7 KB (887 words) - 16:03, 6 April 2016
- --template 'esc 1 - 8Std FirstContact' return 1;9 KB (1,256 words) - 15:19, 8 January 2017
- my $id = $args{all_matches}[1]; my $id = $args{all_matches}[1];3 KB (361 words) - 16:14, 6 April 2016
- 1;1 KB (147 words) - 10:14, 13 October 2017
- ...rans->Type eq "Correspond"; return 0 if $ticket->Queue == 12; return 1;767 bytes (116 words) - 16:35, 6 April 2016
- return 1;997 bytes (131 words) - 16:15, 6 April 2016
- return 1 if $msgattr->GetHeader('Received');804 bytes (121 words) - 14:13, 13 August 2016
- my $stagedesc = 1; RecordTransaction => 1 );12 KB (1,334 words) - 19:06, 13 August 2016
- 1. The Searchbox moved up to the top of the Page, because if you have a lof o +<input type="checkbox" class="checkbox" name="FindDisabledUsers" value="1" /> <&|/l&>Include disabled users in search.</&>4 KB (765 words) - 16:03, 6 April 2016
- $GQuery .= "1=1"; $Page => 14 KB (583 words) - 16:36, 6 April 2016
- 1. Create working directory : ...AND Resolved < curdate() and resolved > date_sub(curdate(), INTERVAL 1 day) GROUP BY Owner) AS t LEFT JOIN Users u ON t.owner = u.id ORDER BY t.co3 KB (449 words) - 16:08, 6 April 2016
- if ($count == 1) {1 KB (133 words) - 12:24, 25 August 2017
- * [https://youtu.be/ZO_uVLsWXiE Part 1: Basic Intro]1 KB (190 words) - 09:54, 4 February 2022
- Set($UseTransactionBatch , 1); $transactions->RowsPerPage(1);4 KB (564 words) - 13:09, 19 July 2016
- return 1; return 1;5 KB (586 words) - 20:49, 13 August 2016
- == Solution 1: Robust behavior (search active, closed, or any) ==3 KB (488 words) - 16:37, 6 April 2016
- my $col = $1;1 KB (112 words) - 16:03, 6 April 2016
- enabled=1 enabled=13 KB (491 words) - 16:23, 6 April 2016
- if ($1 eq 'msgid') {990 bytes (140 words) - 16:36, 6 April 2016
- ...e. Please don't be automatically dissuaded from trying RT with OpenSuSE 10.1 based only on gobnat's experience. TD 9/8/2007] 1. Install smart, configure6 KB (938 words) - 16:15, 6 April 2016
- Set( $DevelMode, 1 );864 bytes (116 words) - 16:08, 6 April 2016
- if [ $1 ] ; then Statuses=( $* ) ; fi912 bytes (146 words) - 10:41, 6 February 2019
- 1) Copied the Jumbo screen (Ticket/[[ModifyAll]].html). We called the new pag <& /Elements/EditLinks, Object => $Ticket, Merge => 1 &>3 KB (430 words) - 16:37, 6 April 2016
- return 1; return 1;6 KB (695 words) - 15:14, 7 March 2021
- $$skip = 1 if $Transaction->Creator == $RT::SystemUser->id; my %SHOW = map { $_ => 1} qw(2 KB (333 words) - 13:36, 8 January 2017
- {| border="1" {| border="1"5 KB (797 words) - 16:09, 6 April 2016
- Here's a tip for getting lighttpd / [[FastCGI]] working. Prior to lighttpd 1.4.23, PATH_INFO for [[FastCGI]] scripts was being set in a way that stopped 1. Make sure you have the latest (or at least 1.4.23) of lighttpd1 KB (142 words) - 16:14, 6 April 2016
- return 1; $loopauth{equiv}{lc($1)} = $2;9 KB (1,174 words) - 20:54, 13 August 2016
- == Step 1: Prepare your SSL Certificates ==4 KB (528 words) - 10:02, 2 June 2023
- Resolved -> After -> -1 month Created -> After -> -1 week5 KB (872 words) - 11:51, 21 November 2022
- return 1 if $trans->TicketObj->FirstCustomFieldValue($field) =~ /^Required/; return 1 if $trans->Field == $cf->Id && $trans->NewValue =~ /^Required/;8 KB (1,117 words) - 21:50, 15 August 2018
- Table 1: Global rights {| border="1"6 KB (1,009 words) - 16:08, 6 April 2016
- 1. Create a new template with the code below, replacing the $[[GroupName]] va Template: <your template from step 1>3 KB (456 words) - 17:18, 17 August 2016
- % # $Id: RT3StatisticsPackageTimeWorked,v 1.7 2006/10/26 12:21:19 www-data Exp $ <INPUT TYPE=text MAXLENGTH=2 SIZE=3 VALUE="<% 1+$max %>" NAME="max">13 KB (1,167 words) - 16:23, 6 April 2016
- <table border="1" cellspacing="0"> <tr> <th colspan="2" >Custom Field</th& ...y:</h3> For an queue the possible permissions are: <table border="1"> <tr> <td>r</td><td>[[ShowTicket]]</td>&l6 KB (1,016 words) - 16:39, 6 April 2016
- 1 - cd $rt_home1 KB (150 words) - 16:03, 6 April 2016
- $result = 1;977 bytes (145 words) - 16:15, 6 April 2016
- 1. Create a Global "Custom Field" with the Name: "Reminder4Stalled".<br /> my($apiurl) = "https://your.url.tld/rt3/REST/1.0/";12 KB (1,499 words) - 16:36, 6 April 2016
- if [[ $# -lt 1 ]]; then echo "### RT3 Ticket Details for Ticket# ${1} ###"9 KB (1,217 words) - 10:22, 15 November 2017
- 1. create or edit the file: ''/etc/postfix/canonical.pcre'' with contents: /^(\d+)@helpdesk.example.com/i ticket+${1}@helpdesk.example.com1 KB (188 words) - 16:37, 6 April 2016
- return $self->TicketObj->FirstCustomFieldValue('Subscribe') =~ /^(?:1|Y|Yes)$/i;1 KB (148 words) - 16:14, 6 April 2016
- =='''PART 1: Kerberos SSO'''== ===='''1. Make Backups!'''====11 KB (1,504 words) - 16:24, 6 April 2016
- Aggregate (cost=25310.73..25310.74 rows=1 width=4) ...can using attachments2 on attachments attachments_2 (cost=0.00..0.49 rows=1 width=4)13 KB (1,635 words) - 16:03, 6 April 2016
- $adminccs{$email} = 1; 1;19 KB (2,285 words) - 09:53, 18 July 2018
- * User equivalent group. Each user has his own group with a 1:1 mapping. These groups are only used internally in RT so that the system doe3 KB (561 words) - 16:11, 6 April 2016
- * User equivalent group. Each user has his own group with a 1:1 mapping. These groups are only used internally in RT so that the system doe3 KB (561 words) - 16:11, 6 April 2016
- ...04395DAB166E97829BE40B3678FCC@EXCHMAILSERVER.tikona.in><br />MIME-Version: 1.0 1;6 KB (911 words) - 16:37, 6 April 2016
- return 1; # reopen the ticket return 1; # Send a mail saying that this ticket cannot be reopened.3 KB (465 words) - 01:55, 14 June 2023
- Note: This extension works for RT 4.4.1 on Ubuntu 14.04.3 LTS, tested 20161027. <code>InTable => 1,</code>6 KB (851 words) - 15:51, 27 October 2016
- 1. Check this logic; if you fail, no change takes place Reading the logic in section 1 I've inferred that [[ModifyTicket]] should allow you to change the ownershi6 KB (914 words) - 16:39, 6 April 2016
- Set($DevelMode, '1');1 KB (171 words) - 16:08, 6 April 2016
- return 1; return 1;5 KB (708 words) - 18:07, 8 January 2017
- <syntaxhighlight lang="perl" line="1" > Privileged => 1);1 KB (187 words) - 15:19, 21 March 2017
- ...iscussed at length e.g; [http://marc.theaimsgroup.com/?t=108198727400001&r=1&w=2 discussion from 2004] ...a ticket is finished', 'StatusChange', 'finished', 'Status,Set', 1, NOW(), 1, NOW());3 KB (436 words) - 16:03, 6 April 2016
- Set($LdapExternalAuth, 1); Set($LdapExternalInfo, 1);6 KB (863 words) - 16:14, 6 April 2016
- // Returns 1 on success return 1;19 KB (2,789 words) - 16:39, 6 April 2016
- IGNORE_SMTP_LINE_LENGTH_LIMIT = 1 ==== 1. Optional: Allow exceptions to sending everything to the smarthost, for exa6 KB (922 words) - 03:42, 23 August 2023
- return 1;1 KB (151 words) - 15:46, 18 June 2016
- <table border="1" cellspacing="0"> <table border="1">6 KB (1,055 words) - 16:39, 6 April 2016
- ...ight => 'CreateTicket', Object => $object, IncludeSystemRights => 1, IncludeSuperusers => 0); %my $bucket=1;11 KB (1,429 words) - 16:37, 6 April 2016