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  • LockLessSessionsMySQL
    If you want RT to use Apache::Session::[[MySQL]] on no-locking mode, you will have to do the followings ...older doesn't exists, first create it (mkdir -p /path/to/your/rt/local/lib/Apache/Session)
    2 KB (227 words) - 16:14, 6 April 2016
  • FastCGI
    ...hat provides [[FastCGI]] support, but note that more help you'll find with apache as server. Read about alternatives and variants in the beginning of [[Manua Debian Packages for both Apache and Apache2: [http://packages.debian.org/cgi-bin/search_packages.pl?keyword
    894 bytes (133 words) - 16:09, 6 April 2016
  • SolarisBlastwaveInstallGuide
    # configure apache # start apache
    626 bytes (85 words) - 16:37, 6 April 2016
  • Debug
    == Apache == This is useful only for debug, this start only one apache process and prevent concurent requests.
    3 KB (470 words) - 16:08, 6 April 2016
  • HowToInstallRequest-Tracker3.8.9OnUbuntu10.04LTS
    *Apache for our web-server ===Installing Apache===
    1 KB (162 words) - 16:11, 6 April 2016
  • CompilingApache
    These days '''people usually don't compile apache''', so below are historical notes. = Compiling Apache 1.x with mod_perl =
    4 KB (589 words) - 16:03, 6 April 2016
  • RayFaith
    Apache 1.3.29
    118 bytes (12 words) - 16:35, 6 April 2016
  • MelanieHumphrey
    Using RT 3.2.1 with RTFM 2.0.4 on Apache with SSL on Solaris 9 Sparc
    68 bytes (11 words) - 16:14, 6 April 2016
  • ApacheConfig
    Consult with [[ManualApacheConfig]] for intial configuration of the apache server for RT. == Separate apache log files for RT ==
    4 KB (567 words) - 16:03, 6 April 2016
  • RandyMcEoin
    Apache 2.0.46
    144 bytes (21 words) - 16:35, 6 April 2016
  • PostfixConfig
    ==Configure Apache==
    1 KB (195 words) - 16:20, 6 April 2016
  • PermissionErrors
    ...graded our RT from 3.6.5 to 3.8.7, running on Fedora 8 x86_64, Perl 5.8.8, Apache 2.2.9 and [[MySQL]] 5.0.45. Things went pretty smoothly by following the em However, upon restarting apache at the end of the upgrade and accessing the web interface, I was presented
    1 KB (233 words) - 16:20, 6 April 2016
  • ExternalAuthentication
    == 1. Apache Authentication == ...cate and is detailed in the [[WebExternalAuth]] page. You simply configure Apache to restrict authentication via pluggable modules (such as mod_ldap for LDAP
    2 KB (240 words) - 16:08, 6 April 2016
  • ManualApache
    Other pages about apache: [[ApacheConfig]], [[CompilingApache]]
    171 bytes (21 words) - 11:04, 21 March 2019
  • MattMillard
    * Apache 2
    174 bytes (26 words) - 16:14, 6 April 2016
  • BrianGupta
    * Apache: 1.3.27
    235 bytes (33 words) - 16:03, 6 April 2016
  • SlackwareInstallGuide
    * Apache::DBI ...tall that. Note that contrary to some advice, you do not need to recompile Apache!
    2 KB (290 words) - 16:37, 6 April 2016
  • Setting Up HTTPS for Request Tracker on AWS AMI
    We ship it with RT listening on HTTP (port 80) through the Apache web server. Here are the steps needed for setting up your Apache SSL with Best Practical RT AMIs:
    4 KB (528 words) - 10:02, 2 June 2023
  • OpenBSD40InstallGuide
    p5-Apache-DBI-0.94 p5-Apache-Session-1.6
    3 KB (486 words) - 16:15, 6 April 2016
  • ActiveDirectory
    ...ng Microsoft ActiveDirectory as the primary authentication backend for RT (Apache 1.3, RT 3.4.4)
    406 bytes (50 words) - 16:03, 6 April 2016
  • GetSoftwareVersions
    = Apache = cat /usr/local/apache/logs/error_log | grep mod_perl | grep notice | tail -n 1
    1 KB (173 words) - 17:11, 27 January 2019
  • CentOS5InstallGuide
    ...Check it out if you are installing RT4. Also includes info on configuring apache to use SSL only. === ===== • Install Apache, MySql, & sendmail-cf via yum =====
    2 KB (283 words) - 16:03, 6 April 2016
  • OpenBSD38InstallGuide
    p5-Apache-DBI-0.94 p5-Apache-Session-1.6
    4 KB (612 words) - 16:15, 6 April 2016
  • SomeProblems
    This problem occurs when you have the RT in a virtual domain in apache. Check out your mailgate alias: This problem occurs when you use RT external auth and use apache to restrict access to document root. Fix is to allow rt-mailgate to access
    1 KB (156 words) - 16:37, 6 April 2016
  • MacOSXServerInstallGuide
    * [[MacOSXServerTiger]] 10.4 and before (manual install of Apache, [[MySQL]], etc.)
    366 bytes (54 words) - 16:14, 6 April 2016
  • MacOSXServerLeopard
    edit Build.PL and comment the require Apache::Request line out === Configure Apache ===
    3 KB (421 words) - 16:14, 6 April 2016
  • DebianJessieInstallGuide
    * [http://burn.co.nz/blog/?p=54 RT Installation With Apache] (This is for Wheezy but still useful) this installs apache as well as sample config files in /etc/request-tracker4 (I think, they migh
    4 KB (542 words) - 15:57, 19 December 2016
  • UbuntuRT3.6onDapper
    Add the following line to the [[VirtualHost]] section of Apache from which you wish to serve RT ==== Install Apache::Session ====
    4 KB (578 words) - 16:39, 6 April 2016
  • UbuntuInstallGuide2
    Add the following line to the [[VirtualHost]] section of Apache from which you wish to serve RT ==== Install Apache::Session ====
    4 KB (590 words) - 16:39, 6 April 2016
  • FedoraInstallGuide1-1
    <nowiki># ./configure --with-web-user=apache --with-web-group=apache --prefix=/usr/share/rt3 --with-db-rt-pass=password 9) Verify that the RT Makefile web user and group are set to "apache", also verify the rt_user password
    4 KB (500 words) - 16:09, 6 April 2016
  • OpenSuSE103InstallGuide
    ...he2-worker, libapr-util1, libapr-util1-devel, libapr1, libapr1-devel, perl-Apache-DBI, limal-perl, pcre, perl, perl-Archive-Tar, (misc perl modules), mysql, ...<code>'/var/srv'</code> to <code>'/srv'</code>. I then needed to edit the apache config files to reflect the same.)
    4 KB (599 words) - 16:15, 6 April 2016
  • UbuntuHardyInstallGuide
    Add the following line to the [[VirtualHost]] section of Apache from which you wish to serve RT ==== Install Apache::Session ====
    4 KB (622 words) - 16:39, 6 April 2016
  • MatthewYee
    ...ge running on [[VMWare]] on top of an IBM x335 dual P42.8ghz server. Using Apache 1.3 with a mySQL 4 db. At first RT ran slow with tickets taking up to 5 sec
    401 bytes (75 words) - 16:14, 6 April 2016
  • NTLM
    1. Install/Configure mod_perl under Apache - (and get it working of-course) http://search.cpan.org/~speeves/Apache-AuthenNTLM-2.10
    5 KB (706 words) - 16:15, 6 April 2016
  • Upgrade RT 3.6.7 to 3.8.8 - Debian 5.0(lenny) to 6.0(squeeze)
    Then configure apache, something like Restart apache.
    2 KB (232 words) - 16:39, 6 April 2016
  • WebExternalAuth
    and then configure Apache to not authenticate the /[[NoAuth]] directory, so the rt-mailgate program c ...n off the authentication requirement for all "[[NoAuth]]" directories. For Apache edit the server-wide httpd.conf file and add the following in RT's [[Virtua
    2 KB (354 words) - 16:39, 6 April 2016
  • FCGIdConfiguration
    ...e2-mod-fastcgi anymore. An older package of this module (working fine with apache 2.0.55) is attached for archival.
    506 bytes (82 words) - 16:09, 6 April 2016
  • MacOSX SnowLeopard ClientInstallGuide
    === Apache setup === '''Running Apache in 32 Bit :'''
    4 KB (677 words) - 16:14, 6 April 2016
  • Openindiana
    pkg install gcc-3 apache-22 mysql-51 mysql-51/library header-math gd gnupg # If upgrading from oi_151a4 to oi_151a5 is making apache crash and cat `svcs -L apache22` reveals:
    2 KB (243 words) - 16:15, 6 April 2016
  • FreeBSDupgradeTo3 8 2
    * Shut down Apache so nobody can get to RT. 'CFLAGS=-O2' --with-apachectl=/usr/local/apache/bin/apachectl --enable-gd --enable-graphviz
    6 KB (834 words) - 16:09, 6 April 2016
  • Quicksearch
    Then restart Apache. You can also add other statuses here as you choose.
    522 bytes (77 words) - 16:20, 6 April 2016
  • LdapSummary
    ...Mehl Nathan], "Single Signon RT with Windows Server, Active Directory and Apache 1.3 on unix" ...ove warning, one user got Nathan's configuration working with RT 3.4.6 and Apache 2.2. See [[NtlmAuthentication]] for details.
    2 KB (287 words) - 16:14, 6 April 2016
  • RTIRProblems
    ...rectory /usr/share/request-tracker3/html/Callbacks was not readable by the Apache WEB server, and so the RTIR extensions (especially, the RTIR menu in the ma
    523 bytes (78 words) - 16:24, 6 April 2016
  • HowToInstallRequestTracker3.8OnUbuntu11.04
    = Apache = == Install PERL libraries for Apache ==
    8 KB (1,197 words) - 16:11, 6 April 2016
  • MacOSXServerTiger
    ...OS X 10.4 (that's OS X client, not even server). I did not have to compile apache or perl (only the usual download/install perl modules). --Bryan Derman ...installing RT on has multiple roles, messing with the vendor-supplied perl/apache may negatively impact other services. --Justin Clayton
    6 KB (997 words) - 16:14, 6 April 2016
  • ManualProblems
    Please do mention the version of RT, perl, mod_perl, and apache that you're using, at a minimum, so people can more easily evaluate whether
    602 bytes (97 words) - 14:50, 2 April 2019
  • HowToInstallRequest-Tracker3.8OnUbunto9.10
    === Add rt perl module to apache === ==== Backup apache configuration file ====
    5 KB (672 words) - 16:11, 6 April 2016
  • NoConnectionToSyslog
    ...rror can occur on FreeBSD with [[WebExternalAuth]] (i.e. Apache auth) when Apache is restarted and users try to continue to work with existing sessions. They
    2 KB (301 words) - 16:15, 6 April 2016
  • Rt3 macosxMpp
    ...ed [[MySQL]] 4 and the Perl DBD module and last but not least a version of apache with a statically compliled mod_perl. Installing RT3 Getting and unpacking ...install Cache::Cache [] install MLDBM [] install [[FreezeThaw]] [] install Apache::Session [] install HTML::[[TreeBuilder]] [] install HTML::[[FormatText]] [
    8 KB (1,279 words) - 16:36, 6 April 2016
  • RT 4.2.6 on Ubuntu 12.04 LTS with MySQL and Sendmail
    ...is the process I used to set up RT 4.2.6 on Ubuntu 12.04 LTS to use MySQL, Apache, Sendmail, and the ExternalAuth plugin. Create main Apache site for SSL at /etc/apache2/sites-available/my-rt-site
    5 KB (686 words) - 16:34, 6 April 2016
  • ForceHTTPSLogin
    mysql =&gt; 'Apache::Session::MySQL', Pg =&gt; 'Apache::Session::Postgres',
    2 KB (274 words) - 07:17, 1 February 2020
  • SLES11InstallGuide
    perl-YAML-0.66-1.15 perl-Apache-DBI-1.07-1.21 perl-YAML-Syck-0.95-1.21 libopenssl-devel-0.9.8h-30.27.11 zli
    668 bytes (90 words) - 16:36, 6 April 2016
  • FreeBSDInstallGuide
    ...[FreeBSD]] 5.4, port "rt34 3.4.2", I get the following error upon starting Apache: == Workaround For Apache Error ==
    5 KB (797 words) - 16:09, 6 April 2016
  • ManualApacheConfig
    Apache + mod_perl2 guide updated for RT4 A note of caution: Do not use symbolic links in the Apache conf directory structures.
    12 KB (1,822 words) - 14:52, 2 April 2019
  • VirtualDomain
    This problem occurs when you have the RT in a virtual domain in apache. Check out your mailgate alias:
    654 bytes (97 words) - 16:39, 6 April 2016
  • LogsConfig
    ...out the web UI these messages usually end up in server's log (at least for apache) and for command utilities it's console. chown apache:apache /opt/rt3/var/log/rt.log
    4 KB (677 words) - 16:14, 6 April 2016
  • GentooInstallGuide
    ...ing, you should probably check out Apache's documentation on [http://httpd.apache.org/docs/vhosts/ Virtual Hosts]. ...upgrading.xml this document]. This is not needed on a brand new install of apache.
    9 KB (1,424 words) - 16:11, 6 April 2016
  • SuSE10InstallGuide
    = Install Guide for SLES 10, RT 3.6.3 and Apache 2 = ...uth-mysql, apache2-mod_perl, apache2-mod_python, apache2-prefork_MPM, perl-Apache-DBI, mysql-max,
    8 KB (1,106 words) - 16:37, 6 April 2016
  • CentOS6Install
    * httpd (Apache) 2.2 and mod_fcgid Apache modules were used as the host environment. ...gure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache --with-db-type=Pg</pre>
    7 KB (1,095 words) - 17:34, 22 October 2018
  • Ubuntu 13.04 Server and Request Tracker
    nano /etc/apache2/sites-available/000-default.conf (for Apache 13.10 and higher only) Apache fails to start once configured tor request-tracker, the error in the Apache logs is:
    6 KB (861 words) - 16:39, 6 April 2016
  • CantLocateObject
    ...en changed to 027 then the permissions on all the new files will not allow Apache to use the files and you won't see any 'Accessed Denied' messages. ...should clear up any missing parts and remove the error. Be sure to restart Apache after you do this.
    2 KB (309 words) - 16:03, 6 April 2016
  • OpenIDConnectWithApache
    - Apache - mod_auth_openidc (an Apache module that does all the OpenIDC work)
    6 KB (964 words) - 15:45, 15 November 2016
  • Kerberos SSO with Active Directory Integration
    Apache authenticates users using mod_auth_kerb and passes the authenticated userna * Install Request Tracker onto apache
    5 KB (791 words) - 17:33, 9 September 2019
  • DebianSargeInstallGuide
    * Apache 1.3 SSL med mod_perl install Apache::Test
    8 KB (1,041 words) - 16:08, 6 April 2016
  • Remove a super user from the Owners dropdown list
    At last, clear Mason's cache and restart Apache.
    1 KB (127 words) - 09:51, 20 June 2023
  • PostgreSQL
    in the [[PostgreSQL]] log and errors in the apache log such as:
    884 bytes (130 words) - 16:20, 6 April 2016
  • CompilingPerl
    * mod_perl users need its source code. [http://perl.apache.org here] ** static linkage require Apache rebuild. [http://httpd.apache.org sources here]
    5 KB (905 words) - 16:03, 6 April 2016
  • Add target attribute to Logo
    I would also restart your apache just to be safe with: service apache restart
    2 KB (449 words) - 16:03, 6 April 2016
  • EditCustomFieldsOnUpdate
    Clear mason cache, restart apache and your Custom Fields should show up. Clear mason cache and restart apache.
    4 KB (632 words) - 16:08, 6 April 2016
  • FedoraCore1InstallGuide
    <nowiki># ./configure --with-web-user=apache --with-web-group=apache \ 12) Verify that the RT's Makefile "web user" and "group" are set to "apache", also verify the "rt_user" password
    5 KB (691 words) - 16:09, 6 April 2016
  • ManualRequirementsCN
    ...d a packaged Apache, you probably need to use your distribution's packaged Apache::DBI and mod_perl as well, and all of these need to be version compatible w
    15 KB (1,502 words) - 16:14, 6 April 2016
  • GlobalObjects
    ...object is based on class from [http://search.cpan.org/dist/Apache-Session Apache::Session] distribution. ...ion hash because there is a stored reference on the object in the hash, so Apache::Session thinks that data is unchanged and doesn't renew it in storage. tra
    3 KB (486 words) - 16:11, 6 April 2016
  • DebianInstallGuide
    rt4-apache2 - Apache 2 specific files for request-tracker4 *install the RT packages (here with MySQL, Apache and Mailgate):
    6 KB (863 words) - 16:08, 6 April 2016
  • DevelMode
    You can also using cpan to install dependencies (check apache/error.log for missing dependency errors):
    1 KB (171 words) - 16:08, 6 April 2016
  • UpgradingFrom3011To344OnSolaris9
    * apache 1.3.27 ==== compiling apache ====
    8 KB (1,241 words) - 16:39, 6 April 2016
  • MailGatewayAccessControl
    ...y REST API via 2 methods. You can use normal allow/deny directives in your Apache conf files, like this:
    1 KB (145 words) - 16:14, 6 April 2016
  • Request Tracker and Fail2ban (Ubuntu)
    [apache-rt] Above I've called my jail 'apache-rt'. It references a custom filter called 'requesttracker' that we will cre
    5 KB (823 words) - 16:36, 6 April 2016
  • GuiaInstalacaoDebian
    APACHE CONFIGURATION ...ation files you decide to use you will need to ensure you have the correct apache (1 or 2) modules installed. You will also need to edit the [[RT SiteConfig|
    11 KB (1,758 words) - 16:11, 6 April 2016
  • PostQuestionsHere
    ...'s ./configure script. RT by default use www:www, but for eg RH use apache:apache. You can fix it after you have installed RT with <code>chmod</code>. //Rusl ...When I chmod 777 the whole directory it works and my groups in Gentoo are apache, not www. That'll do the trick. //jritchie
    6 KB (1,000 words) - 16:20, 6 April 2016
  • WithEmailFacility
    Apache fails to start once configured tor request-tracker, the error in the Apache logs is: Can't locate Apache/DBI.pm
    6 KB (937 words) - 16:39, 6 April 2016
  • CentOS7Install
    * httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment. ...gure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache --with-db-type=Pg</pre>
    9 KB (1,340 words) - 18:26, 11 February 2019
  • FedoraCore2InstallGuide
    <nowiki># ./configure --with-web-user=apache --with-web-group=apache \ ...>make fixdeps</code> does not test for modperl2 dependencies such as <code>Apache::DBI</code> (which is required). Therefore you'll end up with a broken inst
    9 KB (1,362 words) - 16:09, 6 April 2016
  • RHEL4InstallGuide
    ### Modify Makefile for location of apache 2 installation: chown -R apache:apache /etc/httpd/logs/fastcgi
    10 KB (1,486 words) - 16:23, 6 April 2016
  • ManualRequirements
    ...ches; on [[SuSE]] 10.3 for example, fixdeps will install everything except Apache::DBI. ...] version 2.x with either [http://www.fastcgi.com FastCGI] or [http://perl.apache.org mod_perl], or another webserver with [[FastCGI]] support.
    3 KB (553 words) - 14:49, 2 April 2019
  • DisplayCustomFieldsOnTicketUpdatePage
    Empty the Mason cache and reload Apache
    1 KB (232 words) - 16:08, 6 April 2016
  • FastCGIConfiguration
    ...iguring RT to run in [[FastCGI]] mode is dead simple. However, configuring Apache is hard. If you are considering a single web server to use with RT, you mig == Configuring RT to run with Apache ==
    23 KB (3,046 words) - 09:33, 30 June 2017
  • DebianLennyInstallGuide
    ...uld configure this either via [[VirtualHosts]] configuration in any of the apache configuration files or the $[[WebPath]] variable. === Configuring Apache ===
    11 KB (1,509 words) - 16:08, 6 April 2016
  • MigrateToNewServer
    * Apache 1.x * apache 2.x
    8 KB (1,400 words) - 16:14, 6 April 2016
  • SignatureToTheTop
    I also had to restart apache to actually see the change, not sure why.
    2 KB (309 words) - 16:37, 6 April 2016
  • How to Migración RT 3.6.6 to 4.01
    '''Instalacion APACHE''' Apache 2.X http://apache.org
    15 KB (1,712 words) - 16:11, 6 April 2016
  • AllowSuperUserToReassignTickets
    ...ser]] to reassign tickets arbitrarily. I have tested it after we restarted apache and it seems to be working fine. (we are currently using 3.2.) ...acheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xad88e14)', 'Apache=SCALAR(0xacf4638)') called at /usr/local/rt3/bin/webmux.pl line 124
    8 KB (1,200 words) - 16:03, 6 April 2016
  • FAQ
    * [[GetSoftwareVersions]] - RT, Perl, RTFM, DBIx::SearchBuilder, Apache, ModPerl, FastCGI, MySQL, PostgresSQL versions. Q: How can I run multiple instances of RT on a single instance of Apache?
    18 KB (3,000 words) - 17:58, 26 January 2023
  • PerformanceTuning
    .... However you can have fewer [[FastCGI]] processes, each can serve several apache children. ...bit slow response times or their access may result in outright timeouts in apache. this is caused by RT trying to write hundreds of messages to syslog, and c
    12 KB (1,979 words) - 16:20, 6 April 2016
  • FedoraCore7InstallGuide
    Install Fedora Core 7 and install mysql and apache. Also, you will probably need to disable [[SELinux]], or visit that page fo With the OS correctly installed and apache &amp; mysql running, we can now proceed with the RT stuff.
    11 KB (1,762 words) - 16:09, 6 April 2016
  • RT3StatisticsPackage
    You need a working RT3 installation, as well as GD::Graph. Apache::GD::Graph is not needed anymore. The current version of GD::Graph (August, * Restart apache
    6 KB (961 words) - 16:23, 6 April 2016
  • Upgrading RT 3.6.5 on Ubuntu to 3.8.7
    #'''''Configure RT and Apache''''' #'''''Restart Apache and Get Working'''''
    20 KB (3,268 words) - 16:39, 6 April 2016
  • MultipleInstances
    This article shows various ways of running multiple instances on the same apache process, with each instance using a different url. Note that solution use [ You can set up apache this way:
    19 KB (2,686 words) - 16:15, 6 April 2016
  • Documentation
    * [[ApacheConfig]] - Apache configuration tips, for first time configuration read [[ManualApacheConfig] * [[Debug]] - How to enable debug output in RT, Apache, and your database server.
    6 KB (768 words) - 16:08, 6 April 2016
  • MakeClicky:Fedex
    Restart Apache after making the callback file (below) and editting the config file (above)
    3 KB (361 words) - 16:14, 6 April 2016
  • WritingPortlets
    ...ou have created and installed your portlet, you of course, have to restart Apache.
    3 KB (396 words) - 10:58, 27 August 2018

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