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Unofficial Installation Guide

This is an unofficial installation guide. It may be outdated or apply only to very specific configurations and versions. The official and maintained installation steps for RT are in the README and UPGRADING documents included in the official .tar.gz packages.


This page contains out of date and possibly misleading information or instructions such as installation methods or configuration examples that no longer apply. Please consider this warning when reading the page below.

get pkg-get from

run pkg-get install rt (It will install rt and all deps)

configure apache

configure mod-perl

configure mysql

start mysql

configure rt

configure syslog

configure sendmail

start apache

Note, 10/29/08: the blastware method will install RT 3.6.4, but without mod_perl compiled. Therefore, it is recommended that you install RT and apache separately, depending on your requirements. Blast is great for getting the basic tools, like perl 5.8.8 and mysql, but please follow the ManualInstallation for building and installing apache and RT 3.8.1.