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• Enable a custom field only for staff (privileged) users
  # Click your custom field (Location) ...the Rights for Staff tab if you'd like them to be able to edit your custom field
  402 bytes (63 words) - 09:56, 20 June 2023

Page text matches

• ModifyCustomField
  ...allows the user to associate existing custom field values with the custom field's objects, e.g. tickets, users, etc.
  204 bytes (34 words) - 16:15, 6 April 2016
• CustomActionCleanupCode
  [[Scrip]] field that is '''only''' used when [[ScripAction]] is 'User-Defined'. You should put code into this field which commit action. Code has access to <code>$self</code> object that is i
  404 bytes (58 words) - 16:03, 6 April 2016
• ImportCustomFieldValues
  ==import-custom-field-values== I use this script to populate a "select one from many" custom field from a text file generated from a database query.
  2 KB (294 words) - 12:15, 6 August 2016
• CustomActionPreparationCode
  [[Scrip]] field that is '''only''' used when [[ScripAction]] is 'User-Defined'. You should put code into this field which prepare action to commit(cleanup) phase. Code has access to $self obj
  433 bytes (64 words) - 16:03, 6 April 2016
• InitialPriorityOnSelfService
  The following combination of a custom field and scrip allows users of the [[SelfService]] interface to defined an initi == Custom Field ==
  1 KB (169 words) - 16:11, 6 April 2016
• AddLastCommentToMail
  $Transactions-&gt;Limit( FIELD =&gt; 'Type', VALUE =&gt; 'Comment' ); { FIELD =&gt; 'Created', ORDER =&gt; 'DESC' },
  1 KB (182 words) - 15:30, 14 August 2016
• Enable a custom field only for staff (privileged) users
  # Click your custom field (Location) ...the Rights for Staff tab if you'd like them to be able to edit your custom field
  402 bytes (63 words) - 09:56, 20 June 2023
• CustomField
  ...r defined property that can be applied to various parts of RT. Each custom field has a Name, Description and Type. == Custom Field Types ==
  3 KB (510 words) - 09:23, 24 July 2023
• ChangeCustomFieldTextAreaSize
  == Changing the Size of a Custom Field Text Area Edit Box == If you feel that the "TextArea" custom field edit box is a little small and square for your liking, you can change it ea
  383 bytes (66 words) - 16:03, 6 April 2016
• AddCustomFieldstoTemplates
  {$Ticket-&gt;FirstCustomFieldValue('Your Custom Field Name');} ...to enter is the one that is displayed in the ticket window, not its custom field name that ExtractCustomFieldValues uses. Make sure you include the single q
  1 KB (197 words) - 16:03, 6 April 2016
• AddAttachmentLinksToMail
  $Attachments->Limit( FIELD => 'Filename', OPERATOR => '!=', VALUE => '' ); $Attachments->Limit( FIELD => 'Filename', OPERATOR => '!=', VALUE => '' );
  2 KB (274 words) - 07:10, 4 March 2019
• Scan-and-set
  # a custom field called "CustomField" # It's an example of scanning attachchments and setting a custom field
  2 KB (246 words) - 16:37, 6 April 2016
• Template Fields
  To specify a To: field in a template and nothing else the first line of the template must be: ContentType =&gt; the content-type of the Content field
  2 KB (276 words) - 16:39, 6 April 2016
• MuteResolve
  ===== 1. Custom field creation ===== First create a new custom field: Configuration -&gt; Custom Fields -&gt; Create
  2 KB (272 words) - 02:59, 25 July 2018
• AddCustomFieldsValuesToMail
  This [[Template]] part adds ticket custom field values to mail. ...bled, a script might trigger a Template at a point in time when the custom field is not yet available because it had not been processed yet.
  2 KB (281 words) - 16:03, 6 April 2016
• EditCustomFieldAtResolve
  ...etailed status when you resolve a ticket. This patch will display a Custom Field on Update.html when the DefaultAction is "resolved". Edit <code>$CustomFieldName</code> to match the name of the Custom Field you want to display.
  805 bytes (122 words) - 16:08, 6 April 2016
• ToggleCFs
  ...how a certain set of custom fields for editing and display. If the control field did not have that value, we wanted to hide those custom fields entirely. # "Remove" each child field from $CustomFields to not show it
  2 KB (268 words) - 16:39, 6 April 2016
• Transaction
  Use <tt>$self->TransactionObj->Field</tt> to get the actual value of the specified type. For example: ...self->TransactionObj->Type eq "CustomField") {print $self->TransactionObj->Field;}
  2 KB (270 words) - 06:53, 5 January 2024
• ExtractCustomFieldValues
  1. Create a Scrip: [[ExtractCF]] On Create Extract Custom Field Values with template [[CustomFieldExtract]] Script Fields: Description: ExtractCF Condition: On Create Action: Extract Custom Field Values
  2 KB (345 words) - 16:08, 6 April 2016
• ManualRights
  :* Custom Fields > Select > [select custom field] > Group Rights :* Custom Fields > Select > [select custom field] > User Rights
  2 KB (272 words) - 14:29, 18 February 2021

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