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• Rich Text Custom Fields
  ...say they would be happy with this feature. However, the problem with this Custom Field is that you need to learn the wiki syntax by heart which isn't someth ...make sure that the Wiki Text custom field is used as if it's a normal text custom field, the following does this by creating a symbolic link in the local dir
  7 KB (1,027 words) - 16:36, 6 April 2016

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• Enable a custom field only for staff (privileged) users
  # Pick the Admin > Global > Custom Fields > Tickets menu option # Click your custom field (Location)
  402 bytes (63 words) - 09:56, 20 June 2023
• AdminCustomField
  A user with the right '''Admin''''''Custom''''''Fields''' can: * add and delete values to queue custom fields
  415 bytes (66 words) - 16:03, 6 April 2016
• AdminCustomFields
  A user with the right '''Admin''''''Custom''''''Fields''' can: * add and delete values to queue custom fields
  415 bytes (66 words) - 16:03, 6 April 2016
• ModifyCustomField
  ...ion. It allows the user to associate existing custom field values with the custom field's objects, e.g. tickets, users, etc.
  204 bytes (34 words) - 16:15, 6 April 2016
• ToggleCFs
  ==Toggle Custom Fields== ...the control field did not have that value, we wanted to hide those custom fields entirely.
  2 KB (268 words) - 16:39, 6 April 2016
• DisplayCustomFieldsOnTicketUpdatePage
  ...ields must be set before the ticket is closed, I wanted to make the custom fields visible on the status-update page when resolving a ticket so an admin could o Decide where in the layout you want the custom fields to appear. Add this line at the appropriate place in local/html/Ticket/Upda
  1 KB (232 words) - 16:08, 6 April 2016
• ManualRights
  * Custom Fields :* Custom Fields > Select > [select custom field] > Group Rights
  2 KB (272 words) - 14:29, 18 February 2021
• CustomField
  ...s a user defined property that can be applied to various parts of RT. Each custom field has a Name, Description and Type. == Custom Field Types ==
  3 KB (510 words) - 09:23, 24 July 2023
• AddCustomFieldstoTemplates
  To add just one or more Custom Fields to a Template, instead of extracting the whole lot, simply use this code fr {$Ticket->FirstCustomFieldValue('Your Custom Field Name');}
  1 KB (197 words) - 16:03, 6 April 2016
• AddCustomFieldsValuesToMail
  This [[Template]] part adds ticket custom field values to mail. ...orks for Ticket Level custom fields. This will not list Transaction Custom Fields.
  2 KB (281 words) - 16:03, 6 April 2016
• SeeCustomField
  In English: This right allows the posting (viewing) of custom fields in the ticket.
  157 bytes (24 words) - 16:37, 6 April 2016
• OnOwnershipSquelchMailtoQueueWatchers
  ==Scrip fields== ...dition: (from [[CustomConditionSnippets#On_Owner_Change_from_Nobody_to_Any|Custom Condition Snippets]])
  1 KB (221 words) - 16:15, 6 April 2016
• EditCustomFieldAtResolve
  ...more detailed status when you resolve a ticket. This patch will display a Custom Field on Update.html when the DefaultAction is "resolved". If you need more generic solution to editing ticket's custom fields on reply, comment, resolve... then look at [[EditCustomFieldsOnUpdate]].
  805 bytes (122 words) - 16:08, 6 April 2016
• Embedding data in Create.html url
  ...possible to send data to RT via embedding it within a URL. This pre-fills fields on the Create page, though it does not actually create the ticket. ...ormation into Custom Fields. In the following example "19" is the # of the custom field, not the Name.
  1 KB (192 words) - 16:08, 6 April 2016
• OfflineEdits
  ...lete (multiple) templates, by supplying values for the Queue and Requestor fields. "Upload" then submits this information. === Custom Fields ===
  3 KB (387 words) - 16:15, 6 April 2016
• EditCustomFieldsOnUpdate
  Read below about customizing RT to allow your users to update ticket's custom fields at the same time they reply, comment or resolve. * put editor for ticket's custom fields on Update.html page
  4 KB (632 words) - 16:08, 6 April 2016
• QuickTicket
  ...be helpfull to create it with status "resolved" and some values for custom fields. ==Add custom fields to portlet==
  6 KB (719 words) - 16:20, 6 April 2016
• ExtractCustomFieldValues
  ...lues]] extension permits use of a relatively simple template to set Custom Fields with data extracted via regexps. ...te Extract Custom Field Values with template [[CustomFieldExtract]] Script Fields:
  2 KB (345 words) - 16:08, 6 April 2016
• OnMerge
  Custom condition code: ...rom a queue into a set of queues, and data from the merging tickets Custom fields need to be populated into the ticket your merging into..
  4 KB (487 words) - 18:51, 13 August 2016
• Silent Resolve (MuteResolve ReRedux)
  ...icket Custom Field called Silent Resolve. ('''Tools->Configuration->Custom Fields->Create''') Name: SilentResolve<br />Type: Select one value<br />Render Typ #Select it under '''Tools->Configuration->Global->Custom Fields->Tickets'''. (Why the two-step process beats me, especially when they have
  2 KB (280 words) - 16:37, 6 April 2016

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