OwnerCN

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The Owner of a Ticket is the person that is responsible for making sure the issue addressed in the ticket is resolved.

一个 申请单 TicketCN承办人 是负责保证正在被处理的问题被解决的人。

Every ticket has exactly one Owner, unless it is owned by Nobody. A well administered RT system normally has very few tickets assigned to Nobody.

每个申请单只能有 一个 承办人,除非它被 NobodyCN 承办。一个管理好的 RT 系统通常很少指派申请单给 Nobody。

To be able to own a ticket, a user must have the OwnTicket right.

为能承办一个申请单,一个用户必须有 OwnTicketCN 权利。