GlobalRights

'Global'Rights are all Rights on system level, i.e. not restricted to a Group or Queue

List of Rights which aren't listed in QueueSpecificRights or GroupSpecificRights:

• AdminAllPersonalGroups
• AdminCustomField (AdminCustomFields before 3.4?)
• AdminOwnPersonalGroups
• AdminUsers
• CreateSavedSearch
• DelegateRights
• LoadSavedSearch
• ModifyCustomField
• ModifySelf
• SeeCustomField
• ShowConfigTab
• SuperUser

Table of rights organized by related operations

Right	Object Type	Access Context	Allows
SuperUser	System	Global	anything at all
AdminUsers	[User]	Global	create/modify/delete etc.
DelegateRights	[User]/[Group]	Global	give own rights to others
ModifySelf	[User]	Global	change profile,password
AdminAllPersonalGroups	PersonalGroup	Global	add/delete members
AdminOwnPersonalGroups	PersonalGroup	Global	add/delete members
ModifyOwnMembership	[Group]	Group,Global	remove self from group
AdminGroupMembership	[Group]	Group,Global	add/delete members
AdminGroup	[Group]	Group,Global	create(G)/delete/disable
SeeGroup	[Group]	Group,Global	see group props,members
ModifyACL (+AdminGroup?)	[Group]	Global	give GroupSpecificRights
ShowACL	[Group]	Global	see GroupSpecificRights
ModifyACL (+AdminQueue)	[Queue]	Queue,Global	give QueueSpecificRights
ShowACL	[Queue]	Queue,Global	see QueueSpecificRights
AdminQueue	[Queue]	Queue,Global	create(G)/modify/disable
ModifyQueueWatchers	[Queue]	Queue,Global	add/delete Cc/AdminCc
WatchAsAdminCc	[Queue]	Queue,Global	add self as AdminCc
[Watch]	[Queue]	Queue,Global	add self as Cc
SeeQueue (+ShowTicket)	[Queue]	Queue,Global	see tickets in a queue
AdminCustomField	CustomField	Global	add/delete fields,values?
AssignCustomFields	CustomField	Queue,Global	assign fields to queues?
ModifyCustomField	User/[Ticket]	Global	edit values for objects
SeeCustomField	User/[Ticket]	Global	see values for objects
ModifyScrips	[Scrip]	Queue,Global	edit scrips for a queue
ShowScrips	[Scrip]	Queue,Global	see scrips for a queue
ModifyTemplate	[Template]	Queue,Global	edit queue/global template
ShowTemplate	[Template]	Queue,Global	see queue/global templates
CreateTicket	[Ticket]	Queue,Global	create new ticket in queue
DeleteTicket	[Ticket]	Queue,Global	delete ticket
OwnTicket	[Ticket]	Queue,Global	be owner of ticket
StealTicket (+OwnTicket)	[Ticket]	Queue,Global	reassign from other=>self
TakeTicket (+OwnTicket)	[Ticket]	Queue,Global	reassign from nobody=>self
ModifyTicket	[Ticket]	Queue,Global	generic changes to ticket including change status
ReplyToTicket	[Ticket]	Queue,Global	reply to requestor/cc
CommentOnTicket	[Ticket]	Queue,Global	comment to owner/admins
ShowTicket	[Ticket]	Queue,Global	see ticket & properties
ShowTicketComments	[Ticket]	Queue,Global	see comments on ticket
ShowOutgoingEmail	[Ticket]	Queue,Global	see mail sent for ticket
CreateSavedSearch	SavedSearch	Global	use saved search box
EditSavedSearches	SavedSearch	Group,Global	edit searches of group
LoadSavedSearch	SavedSearch	Global	use saved search box
ShowSavedSearches	SavedSearch	Group,Global	see searches for group

Full list in alphabetical order:

• AdminAllPersonalGroups
• AdminCustomField
• AdminGroup
• AdminGroupMembership
• AdminOwnPersonalGroups
• AdminQueue
• AdminUsers
• AssignCustomFields
• CommentOnTicket
• CreateDashboard
• CreateGroupDashboard
• CreateOwnDashboard
• CreateSavedSearch
• CreateTicket
• DelegateRights
• DeleteDashboard
• DeleteGroupDashboard
• DeleteOwnDashboard
• DeleteTicket
• EditSavedSearches
• LoadSavedSearch
• ModifyACL
• ModifyCustomField
• ModifyDashboard
• ModifyGroupDashboard
• ModifyOwnDashboard
• ModifyOwnMembership
• ModifyQueueWatchers
• ModifyScrips
• ModifySelf
• ModifyTemplate
• ModifyTicket
• OwnTicket
• ReplyToTicket
• SeeCustomField
• SeeDashboard
• SeeGroup
• SeeGroupDashboard
• SeeOwnDashboard
• SeeQueue
• ShowACL
• ShowConfigTab
• ShowOutgoingEmail
• ShowSavedSearches
• ShowScrips
• ShowTemplate
• ShowTicket
• ShowTicketComments
• StealTicket
• SubscribeDashboard
• SuperUser
• TakeTicket
• Watch
• WatchAsAdminCc

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