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• PostgreSQLFullTextTrgm
  field => $QualifiedField, + my $field = $QualifiedField;
  3 KB (320 words) - 09:05, 13 July 2018
• AddRequestor
  * Create a custom field (user account) with the list of mail to add to the ticket as Requestor. (Do Configuration -> Custom Field -> new Custom Field
  2 KB (359 words) - 08:46, 23 August 2017
• AddRefersToOnEqualCustomField
  It also triggers if the custom field is changed, but makes no effort to delete any links. # If create or change to custom field
  1 KB (219 words) - 20:51, 13 August 2016
• JasonLong
  * [[AutoCompleteEmail]] - auto-completion for the requestor field, using AJAX * new formatting module for a "wiki-text" custom field
  1 KB (210 words) - 16:11, 6 April 2016
• OnCreateCheckCF
  You may want to create a mandatory custom field, so that people will have to fill the value before being able to submit a n ===== 1. Custom field creation =====
  4 KB (581 words) - 03:02, 7 July 2016
• SetCustomFieldViaMail
  $self->TicketObj->AddCustomFieldValue( Field => 'Region', Value => 'ONE' ); $self->TicketObj->AddCustomFieldValue( Field => 'Region', Value => 'TWO' );
  4 KB (434 words) - 23:41, 20 February 2019
• ViewTicketRights
  ...le border="1" cellspacing="0"> <tr> <th colspan="2" >Custom Field</th> <th colspan="<% scalar @queues %>" >Ticket Queue< ...>Limit( FIELD => '[[ObjectId]]', VALUE => 0 ); % $ocfs->Limit( FIELD => '[[ObjectId]]', VALUE => $queue->Id ); % if ($ocfs->Count) {
  6 KB (1,016 words) - 16:39, 6 April 2016
• MuteResolve Redux
  ==Custom Field== ...arm or confusion, so if you can hide it, do that. Note that the Validation field here is really not needed, but left in place as an extra layer of protectio
  5 KB (700 words) - 16:15, 6 April 2016
• CustomConditionSnippets
  || ( $type eq 'Set' && $txn->Field eq 'Status'); || ( $type eq 'Set' && $txn->Field eq 'Status');
  8 KB (1,104 words) - 13:50, 15 August 2016
• WhoHasRightsToWhat
  <th colspan="2" >Custom Field</th> % $ocfs->Limit( FIELD => 'CustomField', VALUE => $cf->Id );
  6 KB (1,055 words) - 16:39, 6 April 2016
• Silent Resolve (MuteResolve ReRedux)
  #Create a Ticket Custom Field called Silent Resolve. ('''Tools->Configuration->Custom Fields->Create''') ...tep process beats me, especially when they have an Enabled checkbox on the field definition in step 1)
  2 KB (280 words) - 16:37, 6 April 2016
• OnTimeEstimated
  ($transaction->Field eq "TimeEstimated") &&
  321 bytes (40 words) - 16:15, 6 April 2016
• SendingCommentsDirectlyToATicketWithExim4
  ...eld for work order numbers. Sending comments to a ticket based on a custom field value is a bit more complicated but uses the same framework. Any email sent ...tead of rt-mailgate. This is to allow ticket id lookup based on the custom field.
  2 KB (292 words) - 16:37, 6 April 2016
• Embedding data in Create.html url
  ...n into Custom Fields. In the following example "19" is the # of the custom field, not the Name. ...initial;">Object-RT::Ticket--CustomField-nnn-Value= (where 'nnn' = custom field #)</p>
  1 KB (192 words) - 16:08, 6 April 2016
• OnMerge
  return undef unless $txn-&gt;Field =~ /^MergedInto$/i; return undef unless $txn-&gt;Field =~ /^MergedInto$/i;
  4 KB (487 words) - 18:51, 13 August 2016
• TransactionBatchStage
  ...ange boxes and fields for other manipulations and for example you want set field X on status change. RT sets status (create transaction) in create stage you $transactions-&gt;Limit( FIELD =&gt; 'Type', VALUE =&gt; 'Comment' );
  4 KB (564 words) - 13:09, 19 July 2016
• UpdateTimeLeft
  ...instead of just Time Worked field. This makes it easier to keep Time Left field up to date. ...s the new value for Time Left when Time Worked is updated. If Time Worked -field is manually changed, the event handler is disabled.
  4 KB (473 words) - 16:39, 6 April 2016
• ValidateEmail
  foreach my $field (@{$EmailFields}) my $value = $ARGSRef-&gt;{$field};
  4 KB (501 words) - 16:39, 6 April 2016
• ApproximateSeparateQueues
  # Query our LDAP server to set a ticket custom field that identifies the requestor's school # Based on the value of that custom field, notify the tech (or techs) at that school.
  5 KB (841 words) - 16:03, 6 April 2016
• AddTicketHistoryToMail
  $transactions->Limit( FIELD => 'Type', VALUE => 'Correspond' ); # $transactions->Limit( FIELD => 'Type', VALUE => 'Correspond', ENTRYAGGREGATOR => 'OR', OPERATOR => '='
  4 KB (385 words) - 20:31, 27 April 2017

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