User talk:Tsibley

From Request Tracker Wiki
Jump to navigation Jump to search
  • Dear Thomas,

I am Cristiano Guadagnino, an RT user and Wiki contributor.

I am trying to create a new userid for the new wiki, but I find that my user "Cris" is already taken. I could create a new user, but the fact is that all my wiki articles are still associated with the userid Cris, which is not me anymore!

I thought the userid was imported from the old wiki, but my old password is not working anymore. Moreover, if I try to use the "recover password" functionality in Wikia, the message never arrives, which makes me think somebody else has registered for the user "Cris".

Is it possible to find a solution?

Thank you



Cristiano— I responded via email to enable an easier conversation. Tsibley 18:31, November 23, 2010 (UTC)

Why Outdated? Not v.4 ?


I've been creating an install guide HowToInstallRequestTracker3.8OnUbuntu11.04 for Ubuntu Server 11.04 with the latest version I can install using apt-get. Unfortunately that is not v.4.0.2. Other than that I think I have the very latest info in the new install guide.

Did you mark the page Obsolete because it is an install guide for 3.8 or for some other reason I can correct?

Thanks in advance,

  • Ron (samwisekoi)

I marked it as Outdated, not obsolete, because 3.8 is not the latest release of RT, and we encourage people to install the latest stable versions. There is a request-tracker4 package available in Oneiric, which is likely backportable to and usable on 11.04. —Tsibley 14:47, September 6, 2011 (UTC)

Main Page Tweaks

Hello, my name is Nic from the Wikia Content Team. Just wanted to let you know that to guarantee that your main page continues to function properly with our code and ads, I will be making a few tweaks to the main page. Thanks for your hopeful cooperation. - Wagnike2 16:13, November 18, 2011 (UTC)


What do you mean 'out of sync with the repo' while deleting the Readme file? 10:03, August 15, 2012 (UTC)

The RT source code repository is the authoritative source after the tarballs, and when the README gets updated there it is unlikely to be updated on the wiki. Additionally, any README page needs to be clear what RT version it applies to. We're working on an automatic solution for putting docs from the tarball on the wiki for each release, which will solve both of these issues and still get the README up there. —Tsibley (talk) 15:54, August 15, 2012 (UTC)

LDAPS support in RT::Authen::ExternAuth

Hi Tsibley - I noticed that you corrected my "LDAPS" section on the "ExternalAuth" page. Tested, works great. Thanks!

Smithfarm (talk) 09:27, May 30, 2013 (UTC)