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Unfortunately it didn't work for me. I assume I ran the commands correctly, please see below. Any insight would be helpful.

bahadmin1@rtserver:~$ perl -I/opt/rt3/lib -MRT -e'RT::LoadConfig; RT::Init;

my $u=RT::User->new($RT::SystemUser); $u->Load("root"); ($val,$msg) = $u->PrincipalObj->GrantRight(Object=> $RT::System, Right => "SuperUser"); print "$msg\n"' Can't locate in @INC (@INC contains: /opt/rt3/lib /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .). BEGIN failed--compilation aborted. bahadmin1@rtserver:~$

Thanks! 18:48, August 29, 2011 (UTC)