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Different RT versions use differen algorithms to store passwords.

  • >=3.4 - use MD5 hex encoded
  • >=3.0 <3.4 - use MD5 Base64 encoded
  • <3.0 - use crypt(and may be MD5 Base64 encoded)

All new versions support previouse variants for backward compatibility. NOTE that RT 3.4 upgrades old passwords when user logins.

How to reset root's password