ConciseSpreadsheetDisplay

To customize the display of the Spreadsheet function, one option is to install the perl module via CPAN:

perl -MCPAN -e 'install RT::View::ConciseSpreadsheet'

It may also install some dependencies such as Text::CSV_XS.

When prompted for location of your RT.pm, enter the path to your RT lib, such as /opt/rt3/lib. Restart apache.

You should see a new link at the bottom of your search results that says Spreadsheet(Concise). This will download a .tsv spreadsheet of the search. Some customization of this file may be necessary:

$RTHOME/share/html/ConciseSpreadsheet/Results.tsv:

<%INIT>
 
 
 use Text::CSV_XS;
 
 my $Tickets = RT::Tickets->new($session{'CurrentUser'});
 $Tickets->FromSQL($ARGS{'Query'});
 
 $Format ||= $RT::DefaultSearchResultFormat;
 # Scrub the html of the format string to remove any potential nasties.
 $Format = $m->comp('/Elements/ScrubHTML', Content => $Format);
 my (@Format) = $m->comp('/Elements/CollectionAsTable/ParseFormat', Format => $Format);
 
 $r->content_type('application/vnd.ms-excel');
 
 my @header=();
 
 # used to store m->comp output - prevents the output from being
 # written to the output stream. That's because we are not interested in the
 # output for these comp() calls, we are interested in the return value.
 my $mason_output;
 
 
 foreach my $column (@Format) {
    next if ($column->{title} and $column->{title} eq 'NEWLINE');
    my $retro = undef ;
 
   # my $dump = Dumper($column);
   # $RT::Logger->debug('my column dump is '.$dump);
 
    # Determine the column titles
    my $title = $column->{title};
 
    unless ($title) {
        $title = $column->{attribute};
    }
 
    $title =~ s/^__(.*)__$/$1/o if $title;
    if ($title and $title =~ /CustomField\.\{(.*)\}/) {
       $retro = $1;
    }
    my $ret = undef;
    $ret =
        $m->comp( { store => \$mason_output },
                        '/Elements/ColumnMap',
                        Name => $title,
                        Attr => 'title'
                        )
         ;
    $title = $ret ? $ret : $title;
    if ($title and $title =~ /^CODE\(/) {
    #   $RT::Logger->debug('I need to use dumper on this '.$title);
       $title = $retro;
    }
    #$RT::Logger->debug('cvs header is '.$title);
    push @header, $title;
 }
 
 my $csv = Text::CSV_XS->new( { sep_char => "\t", binary => 1, eol => "\012" } );
 
 $csv->combine(@header);
 $m->out( $csv->string() );
 while ( my $Ticket = $Tickets->Next()) {
    my @row;
    foreach my $column (@Format) {
        next if ($column->{title} and $column->{title} eq 'NEWLINE');
 
        my $column_value = '';
 
        foreach my $subcol ( @{ $column->{output} } ) {
            if ( $subcol =~ /^__(.*?)__$/o ) {
                my $col = $1;
                my $value = $m->comp({ store => \$mason_output },
                                     '/Elements/ColumnMap',
                                     Name => $col, Attr => 'value');
                if ( $value && ref($value)) {
                    my @x = &{ $value }( $Ticket, 0 );
                    $column_value .= join('', map { ref($_) ? $$_ : $_ } @x);
                } else {
                    $column_value .=  $value if($value); #we added if($value)
                }
            }
            else {
                $column_value .= $subcol;
            }
        }
 
        $column_value =~ s{<br(\s+/)?>}{, }g;
        $column_value =  $scrubber->scrub( $column_value );
        $column_value =~ s{, $}{}g;    # ColumnMap is putting a trailing br
 
        push @row, $column_value;
    }
    $csv->combine(@row);
    $m->out( $csv->string() );
    $m->flush_buffer();
 }
 $m->abort();
 </%INIT>
 <%ARGS>
 $Query => undef
 $Format => undef
 $HideResults => 0
 $Rows => 50
 $Page => 1
 $OrderBy => 'id'
 $Order => 'ASC'
 </%ARGS>
 <%once>
 my $scrubber = HTML::Scrubber->new();
 $scrubber->deny(qw[*]);
 </%once>