ColorizedLinks

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Brew Your Own (tested 3.4 & 3.6)

If you use links (depends on, parent, child, etc.) heavily between tickets, it is worth making it more readable by colorizing them.

  1. Copy /rt_path/share/html/Ticket/Elements/ShowMembers under local tree.
  2. Edit it and change: <LI><a href="<%$RT::WebPath%>/Ticket/Display.html?id=<%$member->Id%>"><%$member->Id%></a>: <%$member->Subject%> [<%loc($member->Status)%>]<br>

to:

<li><& /Elements/ShowLink, URI => $link->BaseURI &>

  1. Copy /rt_path/share/html/Elements/ShowLink under local tree
  2. And edit it to insert something like this: ... % if (UNIVERSAL::isa($member, "RT::Ticket")) { % if ($member->Status eq "resolved") { <font color="grey"> % } elsif ($member->Status eq "stalled") { <font color="orange"> % } else { <font color="black"> % } <%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>] </font> % } elsif ( UNIVERSAL::can($member, 'Name')) { ...

That's all you need. Enjoy your colorized links! :)

Native Colors: RT 3.8

--- share/html/Elements/ShowLink 2008-08-30 19:22:15.000000000 -0400 +++ local/html/Elements/ShowLink 2008-11-27 16:31:54.000000000 -0500 @@ -49,9 +49,13 @@ % if ($URI->IsLocal) { % my $member = $URI->Object; % if (UNIVERSAL::isa($member, "RT::Ticket")) { -% my $inactive = $member->QueueObj->IsInactiveStatus($member->Status); - -<span class="<% $inactive ? 'ticket-inactive' : '' %>"> +<%perl> +require RT::Graph::Tickets; +my $status = $member->Status; +my $class = $member->QueueObj->IsInactiveStatus($status)?'ticket-inactive':''; +my $color = $RT::Graph::Tickets::ticket_status_style{$status}->{'fontcolor'}; +</%perl> +<span class="<% $class %>" style="color: <% $color %>"> <%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>] </span>