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- # Notify ticket owner or "nobody" if ticket is unowned8 KB (939 words) - 16:36, 6 April 2016
- Can be used in "On Correspond to Unowned Notify Admin Ccs With Admin Correspondence".8 KB (1,104 words) - 13:50, 15 August 2016
- [[RequestTracker]] really shines when it works with email as it can notify the end user at key stages of a ticket progress. It will even log the threa6 KB (937 words) - 16:39, 6 April 2016
- * On Create, Notify [[AdminCcs]] with Global Template: Transaction * On Correspond, Notify [[AdminCcs]] with Global Template: Admin Correspondence30 KB (4,412 words) - 16:09, 6 April 2016
- ...I'd recommend having the last phase of a workflow be creating a ticket to notify the responsible party that the sequence is complete, because currently noth12 KB (1,334 words) - 19:06, 13 August 2016
- ...automatically take Action X in response to Condition Y. You could have RT notify the Requestor when a ticket is resolved, for instance, or have RT page you9 KB (1,466 words) - 16:33, 28 March 2019
- ...automatically take Action X in response to Condition Y. You could have RT notify the Requestor when a ticket is resolved, for instance, or have RT page you15 KB (1,486 words) - 16:14, 6 April 2016
- Note: The latest version of RT allows you to notify with attachments, rather than including the body of the message inline. Add Note: The latest version of RT allows you to notify with attachments, rather than including the body of the message inline. Add40 KB (7,107 words) - 14:50, 2 April 2019
- * [[On Correspond Notify AdminCcs if Not Owned|OnCorrespondNotifyAdminCcsNotOwned]] - Notifies Admin * [[NotifyNonRecipients]] - notify recipients unless they were already cc'd on the mail25 KB (3,583 words) - 13:55, 7 December 2022
- Q: Mail is sent when the action is 'Auto Reply' but not when the action is 'Notify'.18 KB (3,000 words) - 17:58, 26 January 2023
- By default, RT doesn't notify the person who performs an update, as they already know what they've done.27 KB (3,995 words) - 16:24, 6 April 2016
- ** Use Notify Group from [[Extensions]] or use a [[Template]] that overrides To address.30 KB (4,989 words) - 16:39, 6 April 2016