Difference between revisions of "Talk:REST/@comment-84.88.66.194-20140407152544/@comment-82.198.197.57-20140519100400"
Jump to navigation
Jump to search
(Created page with "First, the custom field must be created inside RT, the REST API does not create new custom fields. It only fills existing ones. Second, the prefix CF- seems to be wrong. Try ...") |
m (1 revision imported) |
Latest revision as of 16:52, 6 April 2016
First, the custom field must be created inside RT, the REST API does not create new custom fields. It only fills existing ones.
Second, the prefix CF- seems to be wrong. Try using CF.{FieldName}, that works for me (I'm using Java). So in PHP this should be:
$content = array( "CF.{admin-keywords}" => "Keyword name" );
If you request info about a ticket, the custom fields are written like this instead of the documented CF- prefix.