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  • * Log in to RT with an admin account or as root * Open the Theme editor: Admin → Tools → Theme
    1 KB (187 words) - 18:40, 15 February 2019
  • Admin -> Users -> Create Admin -> Queues -> [select a Queue] -> Group Rights
    4 KB (597 words) - 16:49, 28 March 2019
  • A user with the right '''Admin''''''Custom''''''Fields''' can:
    415 bytes (66 words) - 16:03, 6 April 2016
  • A user with the right '''Admin''''''Custom''''''Fields''' can:
    415 bytes (66 words) - 16:03, 6 April 2016
  • Template: Global template: Admin Correspondence
    499 bytes (69 words) - 16:15, 6 April 2016
  • # Pick the Admin > Global > Custom Fields > Tickets menu option
    402 bytes (63 words) - 09:56, 20 June 2023
  • ...min -> settings -> services<br />make sure MySql is checked<br />In Server Admin on left side select MySQL -> Settings<br />select 'allow network connection ...erminal<br />stop program<br />^c<br />'''To autostart'''<br />open Server Admin<br />Select Web on left side<br />select settings -> Modules<br />Add modul
    2 KB (417 words) - 16:14, 6 April 2016
  • :# Login as one with admin/superuser rights :# Go to Admin -> CustomField -> Create
    3 KB (510 words) - 09:23, 24 July 2023
  • ...s and custom fields during queue creation. It requires the modification '''Admin/Queues/Modify.html''' to include 2 callback points and 2 callbacks in '''lo '''Admin/Queues/Modify.html'''
    4 KB (554 words) - 16:03, 6 April 2016
  • | Admin CC
    969 bytes (97 words) - 16:39, 6 April 2016
  • A user with the '''Admin''''''Queue''' right can administrate queues in RT.
    552 bytes (89 words) - 16:03, 6 April 2016
  • You can use RT <del>sbin/rt-notify-group-admin</del> <code>rt-email-group-admin</code> to create scrip actions to notify groups and or users. ...s replaced by the concept of 'Queue Watchers' at some point. See the Queue Admin page to select watchers.</del>
    3 KB (456 words) - 17:18, 17 August 2016
  • I like to use it in Admin/Users/Memberships.html, like so: --- share/html/Admin/Users/Memberships.html 2006-06-19 15:44:04.000000000 -0700
    3 KB (455 words) - 16:39, 6 April 2016
  • ...ng for the same company. I still stop by occasionally though. I still have admin access here so I occasionally go through and try to remove some of the vand
    688 bytes (110 words) - 16:03, 6 April 2016
  • === Create a SelectCannedReply Admin Element === cp $RTHOME/html/Admin/Elements/SelectTemplate $RTHOME/local/html/Admin/Elements/SelectCannedReply
    9 KB (1,108 words) - 22:06, 6 September 2017
  • ...>/var/mysql/mysql.sock</code>). Enable TCP access to [[MySQL]] from Server Admin in that case, and make sure to disallow connections from outside or set up Using the Apache configurator of Server Admin, create a new VHost for your RT.
    3 KB (421 words) - 16:14, 6 April 2016
  • Set($RTAddressRegexp , '^help(-comment)?\@(help|admin)\.(example\.org|ourother\.domain\.com)$'); Would work for a server with the names "help" and "admin" and multiple domains. This will catch:
    3 KB (450 words) - 16:24, 6 April 2016
  • ...de-im.com www.tbwa.com www.milwaukeemicro.com www.ee.washington.edu remote-admin-service.encrypted-life.net www.a12.it www.emm.org geek.selequa.com www.mose
    5 KB (991 words) - 16:39, 6 April 2016
  • /Admin/Assets/Catalogs/Create.html    CallbackName => 'MassageCreate' 
    2 KB (171 words) - 16:23, 6 April 2016
  • ...[[RealName]] if possible of users when selecting a user to edit on the rt/Admin/Users/index.html page. It has been tested on 3.6.1 but should work on 3.6.4
    950 bytes (175 words) - 16:03, 6 April 2016

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