Difference between revisions of "CentOS7Install"

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=== OS Installation and Initial Configuration ===
=== OS Installation and Initial Configuration ===


<!> It is possible to automate the majority of this section using kickstart files.
(!) It is possible to automate the majority of this section using kickstart files.


# Install OS.  Install the OS from ISO or PXE boot using your normal methodology.
# Install OS.  Install the OS from ISO or PXE boot using your normal methodology.
  * Install prerequisites for RT from OS repository.
 
  {{{yum install expat gd graphviz mariadb-server openssl expat-devel gd-devel graphviz-devel mariadb-devel openssl-devel perl perl-CPAN wget screen mod_fcgid
# Install prerequisites for RT from OS repository.
yum groupinstall "Development Tools" "Web Server"
yum install expat gd graphviz mariadb-server openssl expat-devel gd-devel graphviz-devel mariadb-devel openssl-devel perl perl-CPAN wget screen mod_fcgid
}}}
yum groupinstall "Development Tools" "Web Server"


# Patch OS
# Patch OS
{{{ yum update
yum update
}}}
reboot the OS.
  * reboot the OS.


<#> If you are continuing to next step immediately, do not reboot.
* If you are continuing to next step immediately, do not reboot.


# Disable selinux, by editing /etc/sysconfig/selinux:
# Disable selinux, by editing /etc/sysconfig/selinux:
  * '''SELINUX=disabled'''
'''SELINUX=disabled'''
  * reboot
reboot


# Adjust local services:
# Adjust local services:
  * systemctl enable mariadb.service
systemctl enable mariadb.service
  * systemctl enable httpd.service
systemctl enable httpd.service
  * systemctl start mariadb.service
systemctl start mariadb.service
  * systemctl stop httpd.service
systemctl stop httpd.service


  * NOTE:  httpd service needs to be stopped to allow RT web based configuration later in process.
* NOTE:  httpd service needs to be stopped to allow RT web based configuration later in process.


=== Configure Supporting Software ===
=== Configure Supporting Software ===


# Configure root password for mariadb:
# Configure root password for mariadb:
  * mysqladmin -u root password
mysqladmin -u root password
  * NOTE:  configure the internal DB password for the local instance of mysqld or mariadb
* NOTE:  configure the internal DB password for the local instance of mysqld or mariadb


# Install CPAN minus.
# Install CPAN minus.
  * curl -L http://cpanmin.us | perl - --sudo App::cpanminus
curl -L http://cpanmin.us | perl - --sudo App::cpanminus


# Configure RT to use cpanm for fixdeps:
# Configure RT to use cpanm for fixdeps:
  * export RT_FIX_DEPS_CMD=/usr/local/bin/cpanm
export RT_FIX_DEPS_CMD=/usr/local/bin/cpanm


=== RT Dependencies and Installation ===
=== RT Dependencies and Installation ===


# Get RT and extract to /tmp.
# Get RT and extract to /tmp.
  * wget https://download.bestpractical.com/pub/rt/release/rt-4.4.1.tar.gz
wget https://download.bestpractical.com/pub/rt/release/rt-4.4.1.tar.gz
  * tar xvzf rt-4.4.1.tar.gz -C /tmp
tar xvzf rt-4.4.1.tar.gz -C /tmp
  * cd /tmp/rt-4.4.1
cd /tmp/rt-4.4.1


# Configure RT:
# Configure RT:
  * ./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache
./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache


# Test the dependencies:
# Test the dependencies:
  * make testdeps
make testdeps


# Fix the dependencies:
# Fix the dependencies:
  * make fixdeps
make fixdeps
  * NOTE:  You may need to run the command more than once.  On RHEL 6.8, you may need to manually force the addition of the GD perl module via “cpanm GD --force”
* NOTE:  You may need to run the command more than once.  On RHEL 6.8, you may need to manually force the addition of the GD perl module via “cpanm GD --force”


# Confirm the dependencies are complete:
# Confirm the dependencies are complete:
  * make testdeps
make testdeps


# Install RT (default install is to the /opt/rt4 directory):
# Install RT (default install is to the /opt/rt4 directory):
  * make install
make install


=== RT Configuration using Web Interface ===
=== RT Configuration using Web Interface ===


<!> It is possible to complete this step by editing the RT files directly, and creating the database.  Refer to the RT documentation for manual steps.
(!) It is possible to complete this step by editing the RT files directly, and creating the database.  Refer to the RT documentation for manual steps.


# Run the first run installation instance:
# Run the first run installation instance:
  * /opt/rt4/sbin/rt-server
/opt/rt4/sbin/rt-server
  * Access the server using a web browser on the http 80 port.
* Access the server using a web browser on the http 80 port.


# Configure the rt instance (fill this section in).
# Configure the rt instance (fill this section in).
Line 92: Line 91:
=== Configure RT for hostname.domain.name/rt directory ===
=== Configure RT for hostname.domain.name/rt directory ===


<!> This is a personal preference.  The web server example below assumes /rt is used.
(!) This is a personal preference.  The web server example below assumes /rt is used.


# Modify /opt/rt4/etc/RT_SiteConfig.pm.  Add the following line:
# Modify /opt/rt4/etc/RT_SiteConfig.pm.  Add the following line:
{{{ Set( $WebPath, '/rt' );
'''Set( $WebPath, '/rt' );'''
}}}


=== Configure web server ===
=== Configure web server ===


# Modify /etc/httpd/conf.d/fcgid.conf.  Add:
# Modify /etc/httpd/conf.d/fcgid.conf.  Add:
{{{ FcgidMaxRequestLen 1073741824
'''FcgidMaxRequestLen 1073741824'''
}}}


# Create /etc/httpd/conf.d/rt.conf:
# Create /etc/httpd/conf.d/rt.conf:
{{{# RT4 configuration for Apache
'''# RT4 configuration for Apache
 
### Optional apache logs for RT
# Ensure that your log rotation scripts know about these files
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug
 
AddDefaultCharset UTF-8
 
Alias /rt/NoAuth/images /opt/rt4/share/html/NoAuth/images/
 
ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/
 
DocumentRoot "/opt/rt4/share/html"


<Location /rt>
### Optional apache logs for RT
  # For Centos7/Apache 2.4 this line:
# Ensure that your log rotation scripts know about these files
  Require all granted
# ErrorLog /opt/rt4/var/log/apache2.error
  # For Centos6/Apache 2.2 these two lines:
# TransferLog /opt/rt4/var/log/apache2.access
  # Order allow,deny
# LogLevel debug
  # Allow from all
  Options +ExecCGI
AddDefaultCharset UTF-8
  AddHandler fcgid-script fcgi
</Location>
Alias /rt/NoAuth/images /opt/rt4/share/html/NoAuth/images/
}}}
ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/
DocumentRoot "/opt/rt4/share/html"
<Location /rt>
  # For Centos7/Apache 2.4 this line:
  Require all granted
  # For Centos6/Apache 2.2 these two lines:
  # Order allow,deny
  # Allow from all
  Options +ExecCGI
  AddHandler fcgid-script fcgi
</Location>'''


# Start apache:
# Start apache:
systemctl start httpd.service
systemctl start httpd.service


# Modify firewalld configuration to suite your local requirements.
# Modify firewalld configuration to suite your local requirements.
<!>NOTE:  Depending on install method, firewalld may not be installed.  You can also stop it for testing with the "systemctl stop firewalld" command.
(!) NOTE:  Depending on install method, firewalld may not be installed.  You can also stop it for testing with the "systemctl stop firewalld" command.

Revision as of 16:42, 11 October 2016

RT 4.4.1 installation on CentOS 7.2.1511


Assumptions

  • Access to the internet and CentOS OS and update repositories is available.
  • Installation testing was completed using CentOS 7.2.1511 minimal boot ISO.
  • httpd (Apache) 2.4 and mod_fcgid Apache modules were used as the host environment.
  • Testing was conducted in both KVM and vSphere environments.

Installation Steps

OS Installation and Initial Configuration

(!) It is possible to automate the majority of this section using kickstart files.

  1. Install OS. Install the OS from ISO or PXE boot using your normal methodology.
  1. Install prerequisites for RT from OS repository.
yum install expat gd graphviz mariadb-server openssl expat-devel gd-devel graphviz-devel mariadb-devel openssl-devel perl perl-CPAN wget screen mod_fcgid
yum groupinstall "Development Tools" "Web Server"
  1. Patch OS
yum update
reboot the OS.
  • If you are continuing to next step immediately, do not reboot.
  1. Disable selinux, by editing /etc/sysconfig/selinux:
SELINUX=disabled
reboot
  1. Adjust local services:
systemctl enable mariadb.service
systemctl enable httpd.service
systemctl start mariadb.service
systemctl stop httpd.service
  • NOTE: httpd service needs to be stopped to allow RT web based configuration later in process.

Configure Supporting Software

  1. Configure root password for mariadb:
mysqladmin -u root password
  • NOTE: configure the internal DB password for the local instance of mysqld or mariadb
  1. Install CPAN minus.
curl -L http://cpanmin.us | perl - --sudo App::cpanminus
  1. Configure RT to use cpanm for fixdeps:
export RT_FIX_DEPS_CMD=/usr/local/bin/cpanm

RT Dependencies and Installation

  1. Get RT and extract to /tmp.
wget https://download.bestpractical.com/pub/rt/release/rt-4.4.1.tar.gz
tar xvzf rt-4.4.1.tar.gz -C /tmp
cd /tmp/rt-4.4.1
  1. Configure RT:
./configure --enable-graphviz --enable-gd --with-web-user=apache --with-web-group=apache
  1. Test the dependencies:
make testdeps
  1. Fix the dependencies:
make fixdeps
  • NOTE: You may need to run the command more than once. On RHEL 6.8, you may need to manually force the addition of the GD perl module via “cpanm GD --force”
  1. Confirm the dependencies are complete:
make testdeps
  1. Install RT (default install is to the /opt/rt4 directory):
make install

RT Configuration using Web Interface

(!) It is possible to complete this step by editing the RT files directly, and creating the database. Refer to the RT documentation for manual steps.

  1. Run the first run installation instance:
/opt/rt4/sbin/rt-server
  • Access the server using a web browser on the http 80 port.
  1. Configure the rt instance (fill this section in).
  1. When completed Ctrl-C the rt-server instance started above.

Configure RT for hostname.domain.name/rt directory

(!) This is a personal preference. The web server example below assumes /rt is used.

  1. Modify /opt/rt4/etc/RT_SiteConfig.pm. Add the following line:
Set( $WebPath, '/rt' );

Configure web server

  1. Modify /etc/httpd/conf.d/fcgid.conf. Add:
FcgidMaxRequestLen 1073741824
  1. Create /etc/httpd/conf.d/rt.conf:
# RT4 configuration for Apache
### Optional apache logs for RT
# Ensure that your log rotation scripts know about these files
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug

AddDefaultCharset UTF-8

Alias /rt/NoAuth/images /opt/rt4/share/html/NoAuth/images/

ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi/

DocumentRoot "/opt/rt4/share/html"


  # For Centos7/Apache 2.4 this line:
  Require all granted
  # For Centos6/Apache 2.2 these two lines:
  # Order allow,deny
  # Allow from all
  Options +ExecCGI
  AddHandler fcgid-script fcgi

  1. Start apache:
systemctl start httpd.service
  1. Modify firewalld configuration to suite your local requirements.

(!) NOTE: Depending on install method, firewalld may not be installed. You can also stop it for testing with the "systemctl stop firewalld" command.