DebianJessieInstallGuide
Unofficial Installation Guide
This is an unofficial installation guide. It may be outdated or apply only to very specific configurations and versions. The official and maintained installation steps for RT are in the README and UPGRADING documents included in the official .tar.gz packages.
These are my notes from deploying RT4 in Debian using packages, I will try to make this more indepth as time goes on. Please note that I am not an expert in this and feel free to add to this / modify as needed.
Useful Links
- RT Installation With Apache (This is for Wheezy but still useful)
- Official RT Extension for Nginx Optimisation
- RT Installation with Nginx
Requirements
Packages
Here is a summary of the packages for apt that are available for use.
request-tracker4
this installs the rt4 core
rt4-db-mysql
This will configure the RT4 database, best to run after installing 'request-tracker4', it does not install mysql-server so you will need to install that first.
rt4-apache2
you may need to edit /etc/apt/sources so that you can get libapache2-mod-fcgi and libapache2-mod-perl2
deb http://ftp.es.debian.org/debian stable main contrib non-free
deb-src http://ftp.es.debian.org/debian stable main contrib non-free
deb http://ftp.debian.org/debian/ wheezy-updates main contrib non-free deb-src http://ftp.debian.org/debian/ wheezy-updates main contrib non-free
deb http://security.debian.org/ wheezy/updates main contrib non-free deb-src http://security.debian.org/ wheezy/updates main contrib non-free
this installs apache as well as sample config files in /etc/request-tracker4 (I think, they might just be there from the start)
it also installs some other stuff :) see Debian Packages: rt4-apache2
You may need to manually install libapache2-mod-fcgi / libapache2-mod-perl2 try 'a2enmod mod-perl2' and see what output you get
rt4-fcgi
This installs fastcgi related packages for use with nginx, it is not required for apache
Different File Locations
The Debian packages install the files to locations different than it would be if installing from source, see below:
- /usr/bin/rt-* (contains rt-mailgate etc.)
- /usr/share/request-tracker4/ (contains html files etc)
- /usr/share/request-tracker4/rt-server?/ (contains rt-server, rt-server.fcgi, rt-server.pl etc.)
- /etc/request-tracker4/ (contains rtconfig.pm and sample config files for apache)