UserManual
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Introduction
Installation
Initial configuration and basic administration
Using web interface and RT in general
- ManualUsingWebInterface and its subchapters:
Advanced administration
Appendices
Glossary
History of this manual
In April 2003, BestPractical released a draft user manual for RT as a downloadable PDF. That manual became a starting point for this part of the wiki to be updated and extended by the community. Documentation for RT and RTIR is also available on the Best Practical website.