UserManual

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Introduction

Installation

Initial configuration and basic administration

Using web interface and RT in general

Advanced administration

Appendices

Glossary

History of this manual

In April 2003, BestPractical released a draft user manual for RT as a downloadable PDF. That manual became a starting point for this part of the wiki to be updated and extended by the community. Documentation for RT and RTIR is also available on the Best Practical website.