Difference between revisions of "UserManual"

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= About this manual =
In April 2003, [[BestPractical]] released a draft user manual for RT as a downloadable PDF. That manual is now part of this wiki to be updated and extended by the community.
= Introduction =
= Introduction =


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* [[ManualInstallation]]
* [[ManualInstallation]]


= Initial configuration and basic adminstration =
= Initial configuration and basic administration =


* [[ManualApacheConfig]]
* [[ManualApacheConfig]]
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* [[ManualUsingWebInterface]] and its subchapters:
* [[ManualUsingWebInterface]] and its subchapters:
** [[ManualTicketDates]]
:* [[ManualTicketDates]]
** [[ManualDashboards]]
:* [[ManualDashboards]]
** [[ManualSearchTickets]]
:* [[ManualSearchTickets]]
*** [[ManualSimpleSearch]]
:** [[ManualSimpleSearch]]


= Advanced administration =
= Advanced administration =
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* [[ManualApache]]
* [[ManualApache]]
* [[ManualApprovals]]
* [[ManualApprovals]]
* [[ManualPlugins]]


= Glossary =
= Glossary =


* [[RTGlossary]]
* [[RTGlossary]]
= History of this manual =
In April 2003, [[BestPractical]] released a draft user manual for RT as a downloadable PDF. That manual became a starting point for this part of the wiki to be updated and extended by the community. Documentation for [https://docs.bestpractical.com/rt/latest RT] and [https://docs.bestpractical.com/rtir/latest RTIR] is also available on the [https://bestpractical.com/docs Best Practical] website.
[[Category:RT User Manual]]
[[Category:RT User Manual]]
[[Category:RT44]]

Latest revision as of 13:05, 19 May 2023

Introduction

Installation

Initial configuration and basic administration

Using web interface and RT in general

Advanced administration

Appendices

Glossary

History of this manual

In April 2003, BestPractical released a draft user manual for RT as a downloadable PDF. That manual became a starting point for this part of the wiki to be updated and extended by the community. Documentation for RT and RTIR is also available on the Best Practical website.