StewartTranter
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We at LoughboroughUniversity are starting out on a project to replace our aging Remedy based help desk system with RT 3.x. We're currently running:
- RT 3.5.5
- Fedora Core 4
- Apache2
- Mod_perl 2.0.1
- Mysql 4.1.12
- Perl 5.8.6
- HTML::Mason 1.3101
The help desk will evemtually be used to include and change and incident logging system and will cover all of our Computing Services.