https://rt-wiki.bestpractical.com/index.php?title=Relaying_mail_from_Microsoft_Exchange_2007_to_RT&feed=atom&action=historyRelaying mail from Microsoft Exchange 2007 to RT - Revision history2024-03-28T16:48:39ZRevision history for this page on the wikiMediaWiki 1.37.2https://rt-wiki.bestpractical.com/index.php?title=Relaying_mail_from_Microsoft_Exchange_2007_to_RT&diff=3091&oldid=prevAdmin: 1 revision imported2016-04-06T20:36:14Z<p>1 revision imported</p>
<p><b>New page</b></p><div>To flesh things out a little more here, you can use RT with Exchange 2007 (Could work with later versions but I have not looked into this) by the below method assuming you have installed a mail server on your RT instance and configured an alias to pipe mail to rt-mailgate.<br />
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1) Setup a new Send Connector (Tells Exchange how to connect to your RT Server)<br />
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You can do this by going to Organization Configuration>Hub Transport>Add new Send Connector in the Exchange Management Console<br />
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From there basically follow the wizard.<br />
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#In the first screen just give an appropriate name for it e.g RT. <br />
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#The next Page sets the Address Space. The Address Space should be the FQDN of the server e.g rtserver.domain.com.<br />
#On this page of the wizard "Network Settings" select "Route mail through the following smart hosts" click add and add your RT server as the smart host with its FQDN.<br />
#I selected none for my smarthost authentication settings as the RT server only receives mail from our exchange server.<br />
#Click add on the Source Server window and select your Exchange Hub Transport to be used with this connector,<br />
#The wizard is now finished and the Send Connector is complete.<br />
=====2) Create a new "Mail Ccontact in Exchange. Nothing special here, just enter the details as you wish it to appear in the Directory and for the External Email Address put this as {alias}@rtserver.domain.com where alias is the address you have setup on the RT side and rtserver.domain.com is the server's FQDN as specified in the setup of the Send Connector.=====<br />
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Now you should be able to send mail to the RT contact you just created and receive the auto-reply. :)<br />
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Note: If you are getting attachments in RT as Winmail.dat then open the Mail Contact and on the General tab change the setting "Use MAPI Rich Text Format" to Never.</div>Admin