ProcmailRecipes

From Request Tracker Wiki
Jump to navigation Jump to search
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

ProcmailRecipes

Here are a few useful procmail recipes you can use in your RT configuration.

#Remove mail from Galaxy@email.com
 :0
 * ? formail -x"From" -x"From:" -x"Reply-To:" -x"Errors-To:"\
    | egrep -i "Galaxy@email.com"
 /dev/null
 
 #Change the from header to a real RT user
 :0 fhw
 * ? formail -x"From" -x"From:" -x"Reply-To:" -x"Errors-To:" | egrep -i "rt.username@hotmail.com"
 |formail -I "From: rtusername@realdomain.com"
 
 #Add the big tag in front of the subject
 :0 fhw
 * ^Subject:\/.*
 | formail -I "Subject: {* -BIG- *} $MATCH"
 
 
 

Recipe Requests

-Redirect or bounce an email message via procmail. (our exchange users do not have permissions to re-direct via outlook)