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MultipleOutgoingEmailAddresses - Revision history
2024-03-28T23:15:22Z
Revision history for this page on the wiki
MediaWiki 1.37.2
https://rt-wiki.bestpractical.com/index.php?title=MultipleOutgoingEmailAddresses&diff=26371&oldid=prev
Tharn at 18:30, 21 August 2016
2016-08-21T18:30:15Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:30, 21 August 2016</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l7">Line 7:</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For example you have [mailto:support@default.com support@default.com] and [mailto:support@second.com support@second.com] and wish track requests in one queue with no effect for user. You set mail relaying to [mailto:support@default.com support@default.com] from [mailto:support@second.com support@second.com]. Queue is working but RT uses [mailto:support@default.com support@default.com] as outgoing address for all request. Users are confused usual. He wrote to one address and gets answer from another. With this example you can track down</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>For example you have [mailto:support@default.com support@default.com] and [mailto:support@second.com support@second.com] and wish track requests in one queue with no effect for user. You set mail relaying to [mailto:support@default.com support@default.com] from [mailto:support@second.com support@second.com]. Queue is working but RT uses [mailto:support@default.com support@default.com] as outgoing address for all request. Users are confused usual. He wrote to one address and gets answer from another. With this example you can track down</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> <<del style="font-weight: bold; text-decoration: none;">nowiki</del>>{use vars qw($replyto); # define global var for this template</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> <<ins style="font-weight: bold; text-decoration: none;">pre</ins>></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"> </ins>{use vars qw($replyto); # define global var for this template</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> # original 'To:'</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> # original 'To:'</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> my $orig_to = $Ticket-&gt;Transactions-&gt;First-&gt;Message-&gt;First-&gt;GetHeader('To');</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> my $orig_to = $Ticket-&gt;Transactions-&gt;First-&gt;Message-&gt;First-&gt;GetHeader('To');</div></td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> Reply-To: {$replyto}</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> Reply-To: {$replyto}</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </<del style="font-weight: bold; text-decoration: none;">nowiki</del>></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </<ins style="font-weight: bold; text-decoration: none;">pre</ins>></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE:''' Don't add <u>any</u> character between '}' and 'From'</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE:''' Don't add <u>any</u> character between '}' and 'From'</div></td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>See also [[UseActorAsSender]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>See also [[UseActorAsSender]]</div></td></tr>
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Tharn
https://rt-wiki.bestpractical.com/index.php?title=MultipleOutgoingEmailAddresses&diff=2274&oldid=prev
Admin: 2 revisions imported
2016-04-06T20:15:44Z
<p>2 revisions imported</p>
<p><b>New page</b></p><div>== Description ==<br />
<br />
This is [[Template]] part that allow use multiple outgoing email addresses for same queue<br />
<br />
== Where do you need it? ==<br />
<br />
For example you have [mailto:support@default.com support@default.com] and [mailto:support@second.com support@second.com] and wish track requests in one queue with no effect for user. You set mail relaying to [mailto:support@default.com support@default.com] from [mailto:support@second.com support@second.com]. Queue is working but RT uses [mailto:support@default.com support@default.com] as outgoing address for all request. Users are confused usual. He wrote to one address and gets answer from another. With this example you can track down<br />
<br />
<nowiki>{use vars qw($replyto); # define global var for this template<br />
# original 'To:'<br />
my $orig_to = $Ticket-&gt;Transactions-&gt;First-&gt;Message-&gt;First-&gt;GetHeader('To');<br />
$replyto = $orig_to || 'support@default.com'; # default if 'To:' was unspecified.<br />
return '';}From: {$replyto}<br />
Sender: {$replyto}<br />
Reply-To: {$replyto}<br />
<br />
</nowiki><br />
<br />
'''NOTE:''' Don't add <u>any</u> character between '}' and 'From'<br />
<br />
See also [[UseActorAsSender]]</div>
Admin