MoveRTName

From Request Tracker Wiki
Jump to navigation Jump to search
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

To move the [rt.foo.com #1234] to the end of message subject lines, insert this code into your RT_SiteConfig.pm:

 {
 use RT::Action::SendEmail;
 no warnings qw'redefine';

 sub RT::Action::SendEmail::SetSubjectToken {
   my $self = shift;
   my $sub  = $self->TemplateObj->MIMEObj->head->get('Subject');
   my $id   = $self->TicketObj->id;

   my $token_re = $RT::EmailSubjectTagRegex;
   $token_re = qr/\Q$RT::rtname\E/o unless $token_re;
   $sub =~ s/\[$token_re\s+#$id\]//;

   $sub =~ s/(\r\n|\n|\s)/ /gi;
   chomp $sub;
   $sub = substr($sub,0,80);
   $sub =~ s/\s*$//g;
   $self->TemplateObj->MIMEObj->head->replace( Subject => "$sub [$RT::rtname #$id]",
   );
 }
 }

-- JesseVincent