MoveRTName
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To move the [rt.foo.com #1234] to the end of message subject lines, insert this code into your RT_SiteConfig.pm:
{ use RT::Action::SendEmail; no warnings qw'redefine'; sub RT::Action::SendEmail::SetSubjectToken { my $self = shift; my $sub = $self->TemplateObj->MIMEObj->head->get('Subject'); my $id = $self->TicketObj->id; my $token_re = $RT::EmailSubjectTagRegex; $token_re = qr/\Q$RT::rtname\E/o unless $token_re; $sub =~ s/\[$token_re\s+#$id\]//; $sub =~ s/(\r\n|\n|\s)/ /gi; chomp $sub; $sub = substr($sub,0,80); $sub =~ s/\s*$//g; $self->TemplateObj->MIMEObj->head->replace( Subject => "$sub [$RT::rtname #$id]", ); } } -- JesseVincent