Difference between revisions of "ManualRights"

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'''Table 1: Global rights'''
'''Table 1: Global rights'''
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'''Table 2: Queue rights'''
'''Table 2: Queue rights'''
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'''Table 3: Group rights'''
'''Table 3: Group rights'''
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!Name of right
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Revision as of 09:57, 30 October 2014

Prev: ManualAdministration --- Up: UserManual --- Next: ManualScrips

Appendix 2 Rights

This is a reference for rights in RT. The rights are broken down into three tables: global, queue, and group. Within those tables, rights are listed alphabetically. Each right has full description on wiki.

See also Rights article.

(Careful when you edit tables - you might need to manually reformat them)

Table 1: Global rights

Name of right What users with this right can do
ShowScrips see scrips
SuperUser everything; this user has all possible rights within RT - careful!
DelegateRights assign their own rights to other users
ModifyACL change users' and groups' rights. Users with this right should also have the ShowACL right.
AdminUsers create users; change anything on users' Basics screen: username, email, name, nickname, Unix login, address, phone numbers, comments about the user, signature, password, organization and rights.
AdminCustomFields add, delete, and modify custom fields
ShowSavedSearches list or load saved ticket searches
ModifyCustomField change and set values in a custom field you've defined
AssignCustomFields ???
ReplyToTicket add replies to a ticket
Watch sign up as a requestor or CC
AdminGroup create groups; change groups' name, description, and rights
ShowOutgoingEmail see full text of emails sent by RT
AdminQueue create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
ModifyScrips add, delete, and change the content of scrips
ModifyTemplate create, modify, and delete scrip templates
CommentOnTicket add comments to tickets
DeleteTicket delete tickets
AdminAllPersonalGroups change name, description, and members of any personal group
ShowTicketComments see comments attached to tickets
SeeQueue know that a queue exists; queues will appear in visible listings for this user
ShowTemplate see scrips' email templates
ModifyOwnMembership add or remove themselves from a group
LoadSavedSearch load a ticket search you've previously saved
CreateSavedSearch save a ticket search
OwnTicket own (be responsible for/take) a ticket
WatchAsAdminCc sign up as an AdminCC
AdminGroupMembership add and remove members from a group
ShowACL see the rights granted to users and groups
AdminOwnPersonalGroups change name, description, and members of their own personal groups
ModifyQueueWatchers add and remove CCs and AdminCCs
ModifyTicket change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
CreateTicket create tickets
EditSavedSearches edit a ticket search you've previously saved
ShowConfigTab have access to the Configuration (Admin) tab
ShowTicket see tickets
ModifySelf modify your own email address, real name, nickname, extra contact information, password, address, phone numbers, and signature.

Table 2: Queue rights

Name of right What users with this right can do
ReplyToTicket add replies to a ticket
CreateTicket create tickets
AdminCustomFields add, delete, and modify custom fields
ShowTicket see tickets
ModifyTemplate create, modify, and delete scrip templates
ModifyQueueWatchers add and remove CCs and AdminCCs
WatchAsAdminCc sign up as an AdminCC
ShowScrips see scrips
OwnTicket own (be responsible for/take) a ticket
Watch sign up as a requestor or CC
ModifyACL change users' and groups' rights. Users with this right should also have the right ShowACL
CommentOnTicket add comments to tickets
ModifyTicket change tickets' subject, status, time worked, time left, priorities, queue, dates, watchers, owner, and relationships to other tickets; add comments and replies to tickets
ModifyScrips add, delete, and change the content of scrips
ShowACL see the rights granted to users and groups
ShowTicketComments see comments attached to tickets
DeleteTicket delete tickets
AdminQueue create, enable, and disable queues; change queues' name, description, reply and comment address, priority, and due date
SeeQueue know that a queue exists; queues will appear in visible listings for this user
ShowTemplate see scrips email templates

Table 3: Group rights

Name of right What users with this right can do
ModifyOwnMembership add or remove themselves from a group
ModifyACL change users' and groups' rights. Users with this right should also have the ShowACL
AdminGroupMembership add and remove members from a group
AdminGroup create groups; change groups' name, description, and rights



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