Unofficial Installation Guide
This is an unofficial installation guide. It may be outdated or apply only to very specific configurations and versions. The official and maintained installation steps for RT are in the README and UPGRADING documents included in the official
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The best/easiest distribution for RT
There is no the best or the easiest. People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.
Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.
Generic Installation Guides
- ManualRequirements - software and knowledge you need to install RT.
- ManualInstallation - general overview of installation process and first time configuring.
- DevelopmentInstallation - HOWTO setup RT to run from a development directory
- Installation and Administration Guides - Request Tracker, Reporting and Asset Tracker
Platform-Specific Installation Guides
- Arch Linux
- CentOS5InstallPlusSome (CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + RT 3.8.7)
- CentOS 5.x and 6.x (RT 4.0.5) (CentOS 5.x / 6.x + RT 4.0.5)
- CentOS 6.2 (RT 4.0.5) (An unofficial installation guide)
- CentOS 6.2 (RT 4.0.5) (A slightly different unofficial installation guide compared to the one above)
- CentOS 6.4 (RT 4.2) (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)
- CentOS7Install (CentOS 7.2.1511 install using Perl RPMs and CPANminus to source CPAN dependencies)
- Debian GNU/Linux:
- DebianSqueezeInstallGuide (RT 4, via apt)
- DebianLennyInstallGuide (RT 3.81, mysql 5, postifx)
- Debian 7.2 (RT 4.2) (Ubuntu guide with Debian-specific notes; Apache, MySQL)
- DebianJessieInstallGuide (RT 4.2, via apt, nginx/apache)
- RedHat EL:
- SUSE Linux Enterprise (SLE):
- Portuguese translation: GuiaInstalacaoDebian
- (RHEL/CentOS/WBEL, updated for v3.4.5. Includes how to get mod_perl2 running)
- Virtual Appliances:
- Proxmox_VE_RT_Appliance (RT 3.8.x)
Perl Module Repositories for RHEL/CentOS
Database Specific Notes
Web Server Specific Notes
Documents which explain why and which way, rather than how.