GlobalRights
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'Global'Rights are all Rights on system level, i.e. not restricted to a Group or Queue
List of Rights which aren't listed in QueueSpecificRights or GroupSpecificRights:
- AdminAllPersonalGroups
- AdminCustomField (AdminCustomFields before 3.4?)
- AdminOwnPersonalGroups
- AdminUsers
- CreateSavedSearch
- DelegateRights
- LoadSavedSearch
- ModifyCustomField
- ModifySelf
- SeeCustomField
- ShowConfigTab
- SuperUser
Right | Object Type | Access Context | Allows |
---|---|---|---|
SuperUser | System | Global | anything at all |
AdminUsers | [User] | Global | create/modify/delete etc. |
DelegateRights | [User]/[Group] | Global | give own rights to others |
ModifySelf | [User] | Global | change profile,password |
AdminAllPersonalGroups | PersonalGroup | Global | add/delete members |
AdminOwnPersonalGroups | PersonalGroup | Global | add/delete members |
ModifyOwnMembership | [Group] | Group,Global | remove self from group |
AdminGroupMembership | [Group] | Group,Global | add/delete members |
AdminGroup | [Group] | Group,Global | create(G)/delete/disable |
SeeGroup | [Group] | Group,Global | see group props,members |
ModifyACL (+AdminGroup?) | [Group] | Global | give GroupSpecificRights |
ShowACL | [Group] | Global | see GroupSpecificRights |
ModifyACL (+AdminQueue) | [Queue] | Queue,Global | give QueueSpecificRights |
ShowACL | [Queue] | Queue,Global | see QueueSpecificRights |
AdminQueue | [Queue] | Queue,Global | create(G)/modify/disable |
ModifyQueueWatchers | [Queue] | Queue,Global | add/delete Cc/AdminCc |
WatchAsAdminCc | [Queue] | Queue,Global | add self as AdminCc |
[Watch] | [Queue] | Queue,Global | add self as Cc |
SeeQueue (+ShowTicket) | [Queue] | Queue,Global | see tickets in a queue |
AdminCustomField | CustomField | Global | add/delete fields,values? |
AssignCustomFields | CustomField | Queue,Global | assign fields to queues? |
ModifyCustomField | User/[Ticket] | Global | edit values for objects |
SeeCustomField | User/[Ticket] | Global | see values for objects |
ModifyScrips | [Scrip] | Queue,Global | edit scrips for a queue |
ShowScrips | [Scrip] | Queue,Global | see scrips for a queue |
ModifyTemplate | [Template] | Queue,Global | edit queue/global template |
ShowTemplate | [Template] | Queue,Global | see queue/global templates |
CreateTicket | [Ticket] | Queue,Global | create new ticket in queue |
DeleteTicket | [Ticket] | Queue,Global | delete ticket |
OwnTicket | [Ticket] | Queue,Global | be owner of ticket |
StealTicket (+OwnTicket) | [Ticket] | Queue,Global | reassign from other=>self |
TakeTicket (+OwnTicket) | [Ticket] | Queue,Global | reassign from nobody=>self |
ModifyTicket | [Ticket] | Queue,Global | generic changes to ticket including change status |
ReplyToTicket | [Ticket] | Queue,Global | reply to requestor/cc |
CommentOnTicket | [Ticket] | Queue,Global | comment to owner/admins |
ShowTicket | [Ticket] | Queue,Global | see ticket & properties |
ShowTicketComments | [Ticket] | Queue,Global | see comments on ticket |
ShowOutgoingEmail | [Ticket] | Queue,Global | see mail sent for ticket |
CreateSavedSearch | SavedSearch | Global | use saved search box |
EditSavedSearches | SavedSearch | Group,Global | edit searches of group |
LoadSavedSearch | SavedSearch | Global | use saved search box |
ShowSavedSearches | SavedSearch | Group,Global | see searches for group |
Full list in alphabetical order:
- AdminAllPersonalGroups
- AdminCustomField
- AdminGroup
- AdminGroupMembership
- AdminOwnPersonalGroups
- AdminQueue
- AdminUsers
- AssignCustomFields
- CommentOnTicket
- CreateDashboard
- CreateGroupDashboard
- CreateOwnDashboard
- CreateSavedSearch
- CreateTicket
- DelegateRights
- DeleteDashboard
- DeleteGroupDashboard
- DeleteOwnDashboard
- DeleteTicket
- EditSavedSearches
- LoadSavedSearch
- ModifyACL
- ModifyCustomField
- ModifyDashboard
- ModifyGroupDashboard
- ModifyOwnDashboard
- ModifyOwnMembership
- ModifyQueueWatchers
- ModifyScrips
- ModifySelf
- ModifyTemplate
- ModifyTicket
- OwnTicket
- ReplyToTicket
- SeeCustomField
- SeeDashboard
- SeeGroup
- SeeGroupDashboard
- SeeOwnDashboard
- SeeQueue
- ShowACL
- ShowConfigTab
- ShowOutgoingEmail
- ShowSavedSearches
- ShowScrips
- ShowTemplate
- ShowTicket
- ShowTicketComments
- StealTicket
- SubscribeDashboard
- SuperUser
- TakeTicket
- Watch
- WatchAsAdminCc
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