ChangeCustomFieldTextAreaSize
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Changing the Size of a Custom Field Text Area Edit Box
If you feel that the "TextArea" custom field edit box is a little small and square for your liking, you can change it easily as the size is hardcoded into RT.
$RTHOME/share/html/Elements/EditCustomField
Just change:
$Rows => 5 $Cols => 15
in the <%ARGS> section to your liking.
Personally I use 1 and 35.