https://rt-wiki.bestpractical.com/index.php?action=history&feed=atom&title=Talk%3AMuteResolve_Redux%2F%40comment-84.245.40.210-20130128151401 Talk:MuteResolve Redux/@comment-84.245.40.210-20130128151401 - Revision history 2026-08-24T00:14:48Z Revision history for this page on the wiki MediaWiki 1.41.1 https://rt-wiki.bestpractical.com/index.php?title=Talk:MuteResolve_Redux/@comment-84.245.40.210-20130128151401&diff=4629&oldid=prev Admin: 1 revision imported 2016-04-06T20:52:57Z <p>1 revision imported</p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 16:52, 6 April 2016</td> </tr><tr><td colspan="4" class="diff-notice" lang="en"><div class="mw-diff-empty">(No difference)</div> </td></tr> <!-- diff cache key bestpractical_mediawiki1459887241:diff:1.41:old-4628:rev-4629 --> </table> Admin https://rt-wiki.bestpractical.com/index.php?title=Talk:MuteResolve_Redux/@comment-84.245.40.210-20130128151401&diff=4628&oldid=prev 84.245.40.210: Created page with "Hi, I made this work in rt4 as well using guidelines from http://requesttracker.wikia.com/wiki/CustomStatusesInRt4. I am not using the custom field just added resolvequiet to..." 2013-01-28T15:14:02Z <p>Created page with &quot;Hi, I made this work in rt4 as well using guidelines from http://requesttracker.wikia.com/wiki/CustomStatusesInRt4. I am not using the custom field just added resolvequiet to...&quot;</p> <p><b>New page</b></p><div>Hi,<br /> <br /> I made this work in rt4 as well using guidelines from http://requesttracker.wikia.com/wiki/CustomStatusesInRt4. I am not using the custom field just added resolvequiet to the lifecycle restart RT and it seems to work like a charm.<br /> <br /> This is what I added to RT_SiteConfig.pm<br /> <br /> Set(%Lifecycles,&lt;br /&gt;default =&gt; {&lt;br /&gt;initial         =&gt; [ &#039;new&#039; ],&lt;br /&gt;active          =&gt; [ &#039;open&#039;, &#039;stalled&#039; ],&lt;br /&gt;inactive        =&gt; [ &#039;resolved&#039;, &#039;resolvequiet&#039;, &#039;rejected&#039;, &#039;deleted&#039; ],<br /> <br /> defaults =&gt; {&lt;br /&gt;on_create =&gt; &#039;new&#039;,&lt;br /&gt;on_merge  =&gt; &#039;resolved&#039;,&lt;br /&gt;approved  =&gt; &#039;open&#039;,&lt;br /&gt;denied    =&gt; &#039;rejected&#039;,&lt;br /&gt;reminder_on_open     =&gt; &#039;open&#039;,&lt;br /&gt;reminder_on_resolve  =&gt; &#039;resolved&#039;,&lt;br /&gt;},<br /> <br /> transitions =&gt; {&lt;br /&gt;&#039;&#039;       =&gt; [qw(new open resolved)],<br /> <br /> # from   =&gt; [ to list ],&lt;br /&gt;new      =&gt; [qw(open stalled resolved resolvequiet rejected deleted)],&lt;br /&gt;open     =&gt; [qw(new stalled resolved resolvequiet rejected deleted)],&lt;br /&gt;stalled  =&gt; [qw(new open rejected resolved resolvequiet deleted)],&lt;br /&gt;resolved =&gt; [qw(new open stalled rejected deleted)],&lt;br /&gt;resolvequiet =&gt; [qw(new open stalled rejected deleted)],&lt;br /&gt;rejected =&gt; [qw(new open stalled resolved resolvequiet deleted)],&lt;br /&gt;deleted  =&gt; [qw(new open stalled rejected resolved resolvequiet)],&lt;br /&gt;},&lt;br /&gt;rights =&gt; {&lt;br /&gt;&#039;* -&gt; deleted&#039;  =&gt; &#039;DeleteTicket&#039;,&lt;br /&gt;&#039;* -&gt; *&#039;        =&gt; &#039;ModifyTicket&#039;,&lt;br /&gt;},&lt;br /&gt;actions =&gt; [&lt;br /&gt;&#039;new -&gt; open&#039;      =&gt; {&lt;br /&gt;label  =&gt; &#039;Open It&#039;, # loc&lt;br /&gt;update =&gt; &#039;Respond&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;new -&gt; resolved&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;Resolve&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;new -&gt; resolvequiet&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;ResolveQuiet&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;new -&gt; rejected&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;Reject&#039;, # loc&lt;br /&gt;update =&gt; &#039;Respond&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;new -&gt; deleted&#039;   =&gt; {&lt;br /&gt;label  =&gt; &#039;Delete&#039;, # loc&lt;br /&gt;},<br /> <br /> &#039;open -&gt; stalled&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;Stall&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;open -&gt; resolved&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;Resolve&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;open -&gt; resolvequiet&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;ResolveQuiet&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;open -&gt; rejected&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;Reject&#039;, # loc&lt;br /&gt;update =&gt; &#039;Respond&#039;,&lt;br /&gt;},<br /> <br /> &#039;stalled -&gt; open&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;Open It&#039;, # loc&lt;br /&gt;},&lt;br /&gt;&#039;resolved -&gt; open&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;Re-open&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;resolvequiet -&gt; open&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;Re-open&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;rejected -&gt; open&#039; =&gt; {&lt;br /&gt;label  =&gt; &#039;Re-open&#039;, # loc&lt;br /&gt;update =&gt; &#039;Comment&#039;,&lt;br /&gt;},&lt;br /&gt;&#039;deleted -&gt; open&#039;  =&gt; {&lt;br /&gt;label  =&gt; &#039;Undelete&#039;, # loc&lt;br /&gt;},&lt;br /&gt;],&lt;br /&gt;},&lt;br /&gt;);<br /> <br /> <br /> <br /> Max.</div> 84.245.40.210