SendNagiosAlert - Revision history

Barton at 22:40, 8 January 2017

2017-01-08T22:40:11Z

← Older revision		Revision as of 18:40, 8 January 2017
Line 7:		Line 7:
	Custom Condition:		Custom Condition:

	if ($self-~~>~~TransactionObj-~~>~~Type eq 'Create' \|\|		if ($self->TransactionObj->Type eq 'Create' \|\|
	$self-~~>~~TransactionObj-~~>~~Type eq 'Status' \|\|		$self->TransactionObj->Type eq 'Status' \|\|
	($self-~~>~~TransactionObj-~~>~~Type eq 'Set' &~~amp;~~&~~amp;~~ $self-~~>~~TransactionObj-~~>~~Field eq "Queue")) {		($self->TransactionObj->Type eq 'Set' && $self->TransactionObj->Field eq "Queue")) {
	return(1);		return(1);
	} else {		} else {
	return(undef);		return(undef);
	}		}


	Action: User Defined		Action: User Defined
Line 31:		Line 30:
	my $nscaBin = '/usr/local/nagios/libexec/send_nsca';		my $nscaBin = '/usr/local/nagios/libexec/send_nsca';
	my $nscaCfg = '/usr/local/nagios/etc/send_nsca.cfg';		my $nscaCfg = '/usr/local/nagios/etc/send_nsca.cfg';
	my $nscaHst = '~~<~~IP of nagios server~~>~~';		my $nscaHst = '<IP of nagios server>';

	foreach my $QueueName (keys %hosts) {		foreach my $QueueName (keys %hosts) {
	my $hostname = $hosts{$QueueName};		my $hostname = $hosts{$QueueName};
	my $TicketsObj = RT::Tickets-~~>~~new($RT::SystemUser);		my $TicketsObj = RT::Tickets->new($RT::SystemUser);
	$TicketsObj-~~>~~LimitStatus(VALUE =~~>~~ 'open');		$TicketsObj->LimitStatus(VALUE => 'open');
	$TicketsObj-~~>~~LimitStatus(VALUE =~~>~~ 'new');		$TicketsObj->LimitStatus(VALUE => 'new');
	$TicketsObj-~~>~~LimitQueue(VALUE =~~>~~ $QueueName);		$TicketsObj->LimitQueue(VALUE => $QueueName);
	my $count = $TicketsObj-~~>~~Count();		my $count = $TicketsObj->Count();
	if ($count eq '0') {		if ($count eq '0') {
	system("printf \"$hostname\\t$QueueName\\t0\\t$QueueName: No Alerts\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");		system("printf \"$hostname\\t$QueueName\\t0\\t$QueueName: No Alerts\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");
Line 48:		Line 47:
	1;		1;
	}		}

Barton at 22:34, 8 January 2017

2017-01-08T22:34:55Z

Admin: 3 revisions imported

2016-04-06T20:37:40Z

3 revisions imported

← Older revision		Revision as of 16:37, 6 April 2016
(No difference)

77.74.184.162 at 08:15, 22 July 2012

2012-07-22T08:15:57Z

New page

Here's a [[Scrip]] that you can use to send an alert to [http://www.nagios.org Nagios] if a ticket is new or open in a particular [[Queue]](s). This scrip will only run if a ticket is created, a ticket's status is changed, or a ticket is moved to another queue. If one of these conditions is met, then it will looked at each queue defined in the scrip to see if there are any open or new [[Ticket]]s in those queues. If there are no tickets in that queue, it will send an OK to the corresponding nagios service. If there are new or open tickets in that queue, it will send a CRITICAL to the corresponding nagios alert.

You must have Nagios already configured for this passive check, have send_nsca installed on the RT server, and the nsca [http://www.nagiosexchange.org/Communication.41.0.html?&tx_netnagext_pi1 [p_view]=140 [[Scrip|http://www.nagiosexchange.org/Communication.41.0.html]]?&tx_netnagext_pi1[p_view]=140] daemon running on the Nagios server.

Condition: User Defined

Custom Condition:

if ($self->TransactionObj->Type eq 'Create' ||
$self->TransactionObj->Type eq 'Status' ||
($self->TransactionObj->Type eq 'Set' && $self->TransactionObj->Field eq "Queue")) {
return(1);
} else {
return(undef);
}

Action: User Defined

Custom action preparation code:

1;

Custom action cleanup code:

{
my %hosts = qw(
Queue-Name1 definedNagiosHost1.domain.com
Queue-Name2 definedNagiosHost2.domain.com
);
my $nscaBin = '/usr/local/nagios/libexec/send_nsca';
my $nscaCfg = '/usr/local/nagios/etc/send_nsca.cfg';
my $nscaHst = '<IP of nagios server>';

foreach my $QueueName (keys %hosts) {
my $hostname = $hosts{$QueueName};
my $TicketsObj = RT::Tickets->new($RT::SystemUser);
$TicketsObj->LimitStatus(VALUE => 'open');
$TicketsObj->LimitStatus(VALUE => 'new');
$TicketsObj->LimitQueue(VALUE => $QueueName);
my $count = $TicketsObj->Count();
if ($count eq '0') {
system("printf \"$hostname\\t$QueueName\\t0\\t$QueueName: No Alerts\\n\" | $nscaBin -H $nscaHst -c $nscaCfg");
} else {
system("printf \"$hostname\\t$QueueName\\t2\\t$QueueName: Open Alert(s)\\n\" | $nscaBin -H $nscaHst -c $nscaCfg");
}
}
1;
}

Template: Global Template: Blank

See also: [[ManualScrips]], [[WriteCustomAction]], [[WriteCustomCondition]]

← Older revision		Revision as of 18:34, 8 January 2017
Line 7:		Line 7:
	Custom Condition:		Custom Condition:

	if ($self->TransactionObj->Type eq 'Create' \|\|		if ($self->TransactionObj->Type eq 'Create' \|\|
	$self->TransactionObj->Type eq 'Status' \|\|		$self->TransactionObj->Type eq 'Status' \|\|
	($self->TransactionObj->Type eq 'Set' && $self->TransactionObj->Field eq "Queue")) {		($self->TransactionObj->Type eq 'Set' && $self->TransactionObj->Field eq "Queue")) {
	return(1);		return(1);
	} else {		} else {
	return(undef);		return(undef);
	}		}


	Action: User Defined		Action: User Defined
Line 19:		Line 20:
	Custom action preparation code:		Custom action preparation code:

	1;		1;

	Custom action cleanup code:		Custom action cleanup code:

	{		{
	my %hosts = qw(		my %hosts = qw(
	Queue-Name1 definedNagiosHost1.domain.com		Queue-Name1 definedNagiosHost1.domain.com
	Queue-Name2 definedNagiosHost2.domain.com		Queue-Name2 definedNagiosHost2.domain.com
	);		);
	my $nscaBin = '/usr/local/nagios/libexec/send_nsca';		my $nscaBin = '/usr/local/nagios/libexec/send_nsca';
	my $nscaCfg = '/usr/local/nagios/etc/send_nsca.cfg';		my $nscaCfg = '/usr/local/nagios/etc/send_nsca.cfg';
	my $nscaHst = '<IP of nagios server>';		my $nscaHst = '<IP of nagios server>';

	foreach my $QueueName (keys %hosts) {		foreach my $QueueName (keys %hosts) {
	my $hostname = $hosts{$QueueName};		my $hostname = $hosts{$QueueName};
	my $TicketsObj = RT::Tickets->new($RT::SystemUser);		my $TicketsObj = RT::Tickets->new($RT::SystemUser);
	$TicketsObj->LimitStatus(VALUE => 'open');		$TicketsObj->LimitStatus(VALUE => 'open');
	$TicketsObj->LimitStatus(VALUE => 'new');		$TicketsObj->LimitStatus(VALUE => 'new');
	$TicketsObj->LimitQueue(VALUE => $QueueName);		$TicketsObj->LimitQueue(VALUE => $QueueName);
	my $count = $TicketsObj->Count();		my $count = $TicketsObj->Count();
	if ($count eq '0') {		if ($count eq '0') {
	system("printf \"$hostname\\t$QueueName\\t0\\t$QueueName: No Alerts\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");		system("printf \"$hostname\\t$QueueName\\t0\\t$QueueName: No Alerts\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");
	} else {		} else {
	system("printf \"$hostname\\t$QueueName\\t2\\t$QueueName: Open Alert(s)\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");		system("printf \"$hostname\\t$QueueName\\t2\\t$QueueName: Open Alert(s)\\n\" \| $nscaBin -H $nscaHst -c $nscaCfg");
	}		}
	}		}
	1;		1;
	}		}


	Template: Global Template: Blank		Template: Global Template: Blank

	See also: [[ManualScrips]], [[WriteCustomAction]], [[WriteCustomCondition]]		See also: [[ManualScrips]], [[WriteCustomAction]], [[WriteCustomCondition]]