https://rt-wiki.bestpractical.com/index.php?action=history&feed=atom&title=RHELorCentOSusingEPEL 2026-08-22T05:38:38Z Revision history for this page on the wiki MediaWiki 1.41.1 https://rt-wiki.bestpractical.com/index.php?title=RHELorCentOSusingEPEL&diff=2879&oldid=prev 2016-04-06T20:23:33Z

<p>3 revisions imported</p> <p><b>New page</b></p><div>{{OutdatedInstallGuide}}<br /> <br /> ----<br /> <br /> = RHEL / CentOS / EPEL installation =<br /> <br /> == installation ==<br /> <br /> Install Red Hat Enterprise Linux 5 or [[CentOS]] 5 .<br /> <br /> Install the EPEL repository : http://fedoraproject.org/wiki/EPEL/FAQ#howtouse<br /> <br /> If you don&#039;t know what the EPEL project is, please read http://fedoraproject.org/wiki/EPEL and the FAQ at http://fedoraproject.org/wiki/EPEL/FAQ .<br /> <br /> == The benefits of drawbacks of using the EPEL packages ==<br /> <br /> Using the EPEL repository is a lot faster than compiling all the required packages for RT missing in RHEL. Plus, as the EPEL project supports the packages, upgrade issues are minimized. However, the main drawback is that the current EPEL package is lagging behind the RT version currently available from [[BestPractical]].<br /> <br /> ----<br /> <br /> = Request Tracker 3 installation =<br /> <br /> Once EPEL is installed, run :<br /> <br /> # yum install rt3 rt3-mailgate<br /> <br /> This will install the rt3 and rt3-mailgate packages described at :<br /> <br /> http://download.fedora.redhat.com/pub/epel/5/x86_64/repoview/rt3.html and http://download.fedora.redhat.com/pub/epel/5/x86_64/repoview/rt3-mailgate.html<br /> <br /> You can now read the included installation notes and howto in the file at : /usr/share/doc/rt3-$version/README.fedora<br /> <br /> Your /etc/rt3/[[RT SiteConfig|RT_SiteConfig]].pm should probably include the following configuration variables :<br /> <br /> $rtname, $Organization, $Timezone, $[[WebBaseURL]], $[[WebPath]], $[[DatabaseType]], $[[DatabaseUser]], $[[DatabasePassword]], $[[DatabaseName]], $[[OwnerEmail]], $[[MaxAttachmentSize]], $[[DropLongAttachments]], $[[UseFriendlyToLine]], $[[NotifyActor]], $[[WebDefaultStylesheet]], $[[DefaultSummaryRows]], $[[OldestTransactionsFirst]], $[[CorrespondAddress]], $[[CommentAddress]], $[[SendmailArguments]] .<br /> <br /> ----<br /> <br /> = Optional step : Postfix instead of Sendmail =<br /> <br /> To configure Postfix instead of [[SendMail]], run :<br /> <br /> # yum install postfix<br /> <br /> # chkconfig postfix on<br /> <br /> # chkconfig sendmail off<br /> <br /> # service sendmail stop<br /> <br /> # service postfix start<br /> <br /> You can now configure Postfix in /etc/postfix/main.cf and then add RT queue aliases in /etc/aliases. For instance, for a [mailto:support@yoursite support@yoursite] queue, add :<br /> <br /> support: |&quot;/usr/sbin/rt-mailgate --queue support --action correspond --url [http://localhost/rt3/ http://localhost/rt3/&quot;]<br /> <br /> Note, for Postfix to be able to launch rt-mailgate, you either have to disable [[SELinux]] or use setsebool on the Postfix binary.<br /> <br /> ----</div>

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