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{{OutdatedInstallGuide}}

Originally by Bill Chmura / [[StrongpointNetworks]]

This has been tested on [[OpenBSD]] 3.8 over multiple installs. It produces a working RT system, but I am always open to suggestions. Share the knowledge. Since [[OpenBSD]] users tend to be a bit more hands-on, I don't do much hand holding through this. Sorry.

Note: It was also done on [[OpenBSD]] 3.7 and should still work, with the exception that some of the packages required are not available on [[OpenBSD]] 3.7 and must be installed via CPAN instead.

Overview:

The install follows the manual install guide provided on this site with a few exceptions.

** I change to install RT under /var/www
** I set it to use postgresql

== Getting Started ==

Get the source

Download and Unpack the latest RT to your [[OpenBSD]] box. According to the web site this should get the latest version.

<nowiki># wget http://download.bestpractical.com/pub/rt/release/rt.tar.gz
# tar xzpf rt.tar.gz

</nowiki>

== Configuring RT ==

I used the defaults and got it to work, but I use a slightly different verion

./configure --with-db-type=Pg --prefix=/var/www/rt3

This sets it to use [[PostGreSQL]] and install it under /var/www instead of in /opt

Satisfy Dependencies

I found that it was easiest to install as much as possible from the [[OpenBSD]] packages. Under [[OpenBSD]] 3.8 I was able to install the following from Packages, which also did some dependencies automatically.

p5-HTML-Mason-1.26
mod_perl-1.29p0
p5-Apache-DBI-0.94
p5-Apache-Session-1.6
p5-Apache-Test-1.21
p5-DBD-Pg-1.41
p5-DBI-1.45p1
p5-DBIx-SearchBuilder-1.27
p5-HTML-Scrubber-0.08
p5-Locale-Maketext-Fuzzy-0.02
p5-Locale-Maketext-Lexicon-0.47
p5-Log-Dispatch-2.10
p5-MLDBM-2.01
p5-Module-Refresh-0.05
p5-Module-Versions-Report-1.02
p5-Regexp-Common-2.118
p5-Term-ReadKey-2.30
p5-Test-Inline-0.16
p5-Text-Autoformat-1.12
p5-Text-Quoted-1.8
p5-Text-Template-1.44
p5-Text-Wrapper-1.000
p5-Tree-Simple-1.14
p5-XML-NamespaceSupport-1.08
p5-XML-SAX-0.12
p5-XML-Simple-2.14
p5-LWP-UserAgent-Determined-1.03
p5-libwww-5.803
p5-Mail-Tools-1.67
p5-MIME-tools-5.411ap0
p5-Test-WWW-Mechanize-1.04
p5-Time-modules-2003.1126
p5-HTML-Format-2.04

And for Postgres

postgresql-client-8.0.3
postgresql-docs-8.0.3p0
postgresql-server-8.0.3

If you are planning on installing the [[RTx]]-Statistics package you will also need

p5-GD-Graph-1.43.tgz

note: I had a problem with the png-1.2.7 package from 3.7 not upgrading during my conversion to 3.8. If you get problems with a png lib not being found, pkg_add -r png-1.2.8. I am not sure why it did not do it during my upgrade of all my other packages, but there you go.

Note: The [[OpenBSD]] 3.8 packages include p5-XML-RSS, but it is not a new enough version. The only other issue I had was with p5-Test-WWW-Mechanize which would not install.

p5-Test-WWW-Mechanize-1.04 is working fine here. Also added this to the list above.

Now you can run

<nowiki># make testdeps

</nowiki>

which will show you what is missing.

Next make sure you have cpan configured, then run:

<nowiki># make fixdeps

</nowiki>

Create a unix group for RT

Create a new Unix group called 'rt' (or whatever you gave to the –with-rt-group option to the configure script).

<nowiki># groupadd rt

</nowiki>

Install Initialize the DB as per the manual installation instructions.

== Configuring Apache ==

The configuration for apache is the same as the manual install instructions for Apache (not Apache2), with the exception of changing the paths to reflect /var/www/rt.

Apache by default runs chrooted, which causes an RT::Handler error when you try to access it. You need to run Apache unchrooted by adding to rc.conf.local

httpd_flags="-u"

This is also where you would enable SSL for Apache. Documentation elsewhere on that.

I think this has covered the oddities

I've encountered no other problems. I am using Postfix for my MTA and have the mail gateway working fine.

Good luck

Things to do:

** Get chroot apache working
** Links to getting [[PostgresQL]] started on openbsd
** Links to getting https configured on Apache

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