OnToOrCC - Revision history

Tharn at 21:11, 17 August 2016

2016-08-17T21:11:10Z

← Older revision		Revision as of 17:11, 17 August 2016
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	'''Custom Condition:'''		'''Custom Condition:'''

	<~~nowiki~~># Parse out if the email was sent to Clarity and exclude		<pre>
			# Parse out if the email was sent to Clarity and exclude
	my $ContentObj = $self->TransactionObj->Attachments->First();		my $ContentObj = $self->TransactionObj->Attachments->First();
	my $Headers = $ContentObj->{values}{headers};		my $Headers = $ContentObj->{values}{headers};
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	return 1;		return 1;
			</pre>

	</~~nowiki~~>

	'''Code Explanation:''' This condition grabs the first attachment and gets the header block. It then searches through the headers looking for a line that starts with "To:" or "CC:" and then for a particular ACCOUNT.		'''Code Explanation:''' This condition grabs the first attachment and gets the header block. It then searches through the headers looking for a line that starts with "To:" or "CC:" and then for a particular ACCOUNT.

	The /im on the regex makes it case-insensitive and treats each line in the multi-line block as and individual line. If you don't have the /m then the ^ anchor will only go on the very first line.		The /im on the regex makes it case-insensitive and treats each line in the multi-line block as and individual line. If you don't have the /m then the ^ anchor will only go on the very first line.

Admin: 2 revisions imported

2016-04-06T20:15:50Z

2 revisions imported

New page

'''Purpose:''' We have multiple mailboxes to accept requests to a single RT system. There are certain scripts that I want to execute for some mailboxes but not others. For example we have a paging scrip for off hours but don't want to page for a certain mailbox.

This condition scrip searches the headers for a particular email account in the TO or CC line of the email. If it finds a match it exits out and does not execute. Of course you can flip the result bit so it does do something.

'''Author:''' macnlos AT comcast DOT net - I'm on the RT Users List

'''Condition:''' User Defined

'''Custom Condition:'''

<nowiki># Parse out if the email was sent to Clarity and exclude
my $ContentObj = $self->TransactionObj->Attachments->First();
my $Headers = $ContentObj->{values}{headers};
if ($Headers =~ /^To: .*ACCOUNT.*/im) {
return 0;
}
if ($Headers =~ /^CC: .*ACCOUNT.*/im) {
return 0;
}

return 1;

</nowiki>

'''Code Explanation:''' This condition grabs the first attachment and gets the header block. It then searches through the headers looking for a line that starts with "To:" or "CC:" and then for a particular ACCOUNT.

The /im on the regex makes it case-insensitive and treats each line in the multi-line block as and individual line. If you don't have the /m then the ^ anchor will only go on the very first line.