Admin: 4 revisions imported

2016-04-06T20:15:49Z

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This page tries to create the ''dual/opposite/complement'' of [[OnWebCorrespond]] (should match every correspondence from email), with respect to Replies.

Here's a custom scrip condition that checks for a "Received" header in the message - if there is one, we assume we're dealing with email. If not, it's a reply entered in the web interface.

This code will cause the scrip to proceed if we're dealing with an email reply. ''There are cases when you may need to have a different behaviour for replies coming from emails and replies coming from Web''

<nowiki>#### BEWARE not tested yet!

my $trans = $self->TransactionObj;

# OnCorrespond:
return 0 unless $trans->Type eq "Correspond";

# Get the message attachment
my $msgattr = $trans->Message->First;

return 0 unless $msgattr; # no message attachment - assume web UI

return 1 if $msgattr->GetHeader('Received'); # email message

return 0;

</nowiki>

Riccardo Carlesso 1/Apr/11

See also [[AnyTransactionSource]].
[[Category:RT Condition]]

OnEmailCorrespond - Revision history

Admin: 4 revisions imported