NoRecipFound - Revision history

Admin: 4 revisions imported

2016-04-06T20:15:46Z

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82.0.141.39: sp

2011-07-31T15:30:15Z

← Older revision		Revision as of 11:30, 31 July 2011
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	Submit the form, and after that, add the user root to [[AdminCC]].		Submit the form, and after that, add the user root to [[AdminCC]].

	Another possible reason could be the ~~existance~~ of words like 'bulk' or 'junk' in the incoming email header.		Another possible reason could be the existence of words like 'bulk' or 'junk' in the incoming email header.

	This message can also appear when no recipients are found for the mail. Remember that the person performing the transaction is removed from the list of potential recipients (except with AutoReply), so you may actually have no real recipients.		This message can also appear when no recipients are found for the mail. Remember that the person performing the transaction is removed from the list of potential recipients (except with AutoReply), so you may actually have no real recipients.

82.0.141.39: sp

2011-07-31T15:27:10Z

New page

If you are getting this message, there is most likely no [[AdminCC]]'s are defined for the queue that the ticket was created with.

Go to: Configuration->Queues->[Queue Name]->Watchers

Replace [Queue Name] with the queue you wish to edit.

The next step is: find a user you wish to be the [[AdminCC]] for the queue, eg: root

Set up the watchers form as follows:

Find people whose [User Id] contains [[root]]

Submit the form, and after that, add the user root to [[AdminCC]].

Another possible reason could be the existance of words like 'bulk' or 'junk' in the incoming email header.

This message can also appear when no recipients are found for the mail. Remember that the person performing the transaction is removed from the list of potential recipients (except with AutoReply), so you may actually have no real recipients.