Admin: 2 revisions imported

2016-04-06T20:15:44Z

2 revisions imported

New page

To move the [rt.foo.com #1234] to the end of message subject lines, insert this code into your [[RT SiteConfig|RT_SiteConfig]].pm:

{
use RT::Action::SendEmail;
no warnings qw'redefine';

sub RT::Action::SendEmail::SetSubjectToken {
my $self = shift;
my $sub = $self->TemplateObj->MIMEObj->head->get('Subject');
my $id = $self->TicketObj->id;

my $token_re = $RT::EmailSubjectTagRegex;
$token_re = qr/\Q$RT::rtname\E/o unless $token_re;
$sub =~ s/\[$token_re\s+#$id\]//;

$sub =~ s/(\r\n|\n|\s)/ /gi;
chomp $sub;
$sub = substr($sub,0,80);
$sub =~ s/\s*$//g;
$self->TemplateObj->MIMEObj->head->replace( Subject => "$sub [$RT::rtname #$id]",
);
}
}

-- JesseVincent

MoveRTName - Revision history

Admin: 2 revisions imported