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MichaelFinn - Revision history
2026-08-23T12:00:29Z
Revision history for this page on the wiki
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https://rt-wiki.bestpractical.com/index.php?title=MichaelFinn&diff=5351&oldid=prev
Mdfinn: Redirected page to User:Mdfinn
2016-06-17T18:52:04Z
<p>Redirected page to <a href="/wiki/User:Mdfinn" title="User:Mdfinn">User:Mdfinn</a></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:52, 17 June 2016</td>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">My company's RT info:</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">#REDIRECT </ins>[[<ins style="font-weight: bold; text-decoration: none;">User</ins>:<ins style="font-weight: bold; text-decoration: none;">mdfinn</ins>]]</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* RT 3.8.2</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* RTFM 2.4.1</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* </del>[[<del style="font-weight: bold; text-decoration: none;">MySQL]] 5.0.67</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* CentOS 5.1</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Apache/2.2.3</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* mod_perl-2.0.2-6.3.el5</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">We have 5 IT users accessing daily to track/respond to requests. I've set up an "IT Viewer" role/group, with read-only permissions, so upper management can look at high-level reports or drill-down into individual tickets and see how we work. I've also set up (in addition to the 5 IT queues) 3 additional queues for other divisions. They have their own groups, permissions, users, etc., and RT does a '''spendid''' job of separation.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">2009 Feb: Upgraded to 3.8.2.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">2008-09-12</del>: <del style="font-weight: bold; text-decoration: none;">Just upgraded from RT 3.6.1 to 3.8.1... moved from an old piece of hardware to a VMware ESX server.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">RT is on a CentOS 5.1 VM. [[MySQL</del>]] <del style="font-weight: bold; text-decoration: none;">database lives in our [[MySQL]] replicated VM back-end. (2 replicating DB servers with 2 failover [[MySQL]] proxy front-ends)</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">I'm '''LOVING''' 3.8.1, but I'm not sure which I love more -- the new look, new features, or the INCREDIBLY FAST performance on the new system. :D</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
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Mdfinn
https://rt-wiki.bestpractical.com/index.php?title=MichaelFinn&diff=2188&oldid=prev
Admin: 2 revisions imported
2016-04-06T20:14:34Z
<p>2 revisions imported</p>
<p><b>New page</b></p><div>My company's RT info:<br />
<br />
* RT 3.8.2<br />
* RTFM 2.4.1<br />
* [[MySQL]] 5.0.67<br />
* CentOS 5.1<br />
* Apache/2.2.3<br />
* mod_perl-2.0.2-6.3.el5<br />
<br />
We have 5 IT users accessing daily to track/respond to requests. I've set up an "IT Viewer" role/group, with read-only permissions, so upper management can look at high-level reports or drill-down into individual tickets and see how we work. I've also set up (in addition to the 5 IT queues) 3 additional queues for other divisions. They have their own groups, permissions, users, etc., and RT does a '''spendid''' job of separation.<br />
<br />
2009 Feb: Upgraded to 3.8.2.<br />
<br />
2008-09-12: Just upgraded from RT 3.6.1 to 3.8.1... moved from an old piece of hardware to a VMware ESX server.<br />
<br />
RT is on a CentOS 5.1 VM. [[MySQL]] database lives in our [[MySQL]] replicated VM back-end. (2 replicating DB servers with 2 failover [[MySQL]] proxy front-ends)<br />
<br />
I'm '''LOVING''' 3.8.1, but I'm not sure which I love more -- the new look, new features, or the INCREDIBLY FAST performance on the new system. :D</div>
Admin