InstallationGuides - Revision history

Jbrandt: /* The best/easiest distribution for RT */

2025-07-17T12:22:34Z

The best/easiest distribution for RT

← Older revision		Revision as of 08:22, 17 July 2025
Line 1:		Line 1:
	= ~~The best/easiest distribution for RT~~ =		=Picking a Linux Distribution=

	~~People run~~ RT on Arch Linux, Debian, FreeBSD, NetBSD, RHEL~~, CentOS~~, Fedora, Solaris, SuSE, Gentoo, OpenBSD. ~~That said~~, it's most ~~widely deployed on~~ Linux distributions based on either Debian or Red Hat, so you'll find ~~the most resources and support if you can choose something in one of those two families~~ (including ~~CentOS,~~ Fedora, and Ubuntu). The [[ManualInstallation]] page ~~documents how to install from source there~~.		RT runs on Arch Linux, Debian, FreeBSD, NetBSD, RHEL, Fedora, Solaris, SuSE, Gentoo, OpenBSD, and more. If you maintain other Linux systems, it's best to stick with the Linux you have the most experience with. If you're just starting and don't have a preference, it's safe to use Linux distributions based on either Debian or Red Hat, where you'll find guides (including Fedora, and Ubuntu). The [[ManualInstallation]] page had details on installation steps.

	= Generic Installation Guides =		= Generic Installation Guides =

Brett: make at least a little distribution recommendation

2021-10-04T21:26:55Z

make at least a little distribution recommendation

← Older revision		Revision as of 17:26, 4 October 2021
Line 1:		Line 1:
	~~= Introduction =~~

	= The best/easiest distribution for RT =		= The best/easiest distribution for RT =

	People run RT on Arch Linux, Debian, FreeBSD, NetBSD~~, RH7/8/9~~, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.		People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD. That said, it's most widely deployed on Linux distributions based on either Debian or Red Hat, so you'll find the most resources and support if you can choose something in one of those two families (including CentOS, Fedora, and Ubuntu). The [[ManualInstallation]] page documents how to install from source there.

	~~Just look at~~ the ~~list~~ of ~~guides below~~. ~~Pick a distro you're familiar with, check if it has packages for the latest stable RT or~~ install from source.

	= Generic Installation Guides =		= Generic Installation Guides =

Brett: clean links to all install guides that use EOLed distros or RT

2021-10-04T21:24:09Z

clean links to all install guides that use EOLed distros or RT

@@ Line 1: / Line 1: @@
 = Introduction =
 = The best/easiest distribution for RT =
-There is no the best or the easiest. People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.
+People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.
 Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.
@@ Line 21: / Line 19: @@
 ** [https://wiki.archlinux.org/index.php/Request_Tracker Request Tracker (Arch Wiki)]
 * CentOS:
 ** [[CentOS7Install]] (CentOS 7.2.1511 install using Perl RPMs and CPANminus to source CPAN dependencies)
 * [[SuSE|SUSE Linux Enterprise (SLE):]]
 ** [[SLES11InstallGuide]]
 = Database Specific Notes =

Skuervers at 21:07, 11 October 2016

2016-10-11T21:07:59Z

← Older revision		Revision as of 17:07, 11 October 2016
Line 26:		Line 26:
	** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)		** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)
	** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.2)] (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)		** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.2)] (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)
			** [[CentOS7Install]] (CentOS 7.2.1511 install using Perl RPMs and CPANminus to source CPAN dependencies)
	* Cygwin		* Cygwin
	** [[CygwinInstallGuide]]		** [[CygwinInstallGuide]]

Sadume: /* Platform-Specific Installation Guides */

2016-08-10T09:18:25Z

Platform-Specific Installation Guides

← Older revision		Revision as of 05:18, 10 August 2016
Line 35:		Line 35:
	** [[DebianStableInstallGuide\|DebianSargeeInstallGuide]]		** [[DebianStableInstallGuide\|DebianSargeeInstallGuide]]
	** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Debian 7.2 (RT 4.2)] (Ubuntu guide with Debian-specific notes; Apache, MySQL)		** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Debian 7.2 (RT 4.2)] (Ubuntu guide with Debian-specific notes; Apache, MySQL)
			** [[DebianJessieInstallGuide]] (RT 4.2, via apt, nginx/apache)
	* Fedora:		* Fedora:
	** [[FedoraCore1InstallGuide]]		** [[FedoraCore1InstallGuide]]

Admin: 32 revisions imported

2016-04-06T20:11:27Z

32 revisions imported

New page

{{OutdatedInstallGuide}}

= Introduction =

= The best/easiest distribution for RT =

There is no the best or the easiest. People run RT on Arch Linux, Debian, FreeBSD, NetBSD, RH7/8/9, RHEL, CentOS, Fedora, Solaris, SuSE, Gentoo, OpenBSD.

Just look at the list of guides below. Pick a distro you're familiar with, check if it has packages for the latest stable RT or install from source.

= Generic Installation Guides =

* [[ManualRequirements]] - software and knowledge you need to install RT.
* [[ManualInstallation]] - general overview of installation process and first time configuring.
* [[DevelopmentInstallation]] - HOWTO setup RT to run from a development directory
* [http://www.sgsosu.net/nmetro/docs.html Installation and Administration Guides] - Request Tracker, Reporting and Asset Tracker

= Platform-Specific Installation Guides =

* Arch Linux
** [https://wiki.archlinux.org/index.php/Request_Tracker Request Tracker (Arch Wiki)]
* CentOS:
** [[CentOS5InstallPlusSome]] (CentOS 5.4 + Active Directory 2003 + Exchange 2007 + Postfix + RT 3.8.7)
** [http://howtoconfigure.blogspot.pt/2013/05/how-to-install-request-tracker-40x-in.html CentOS 5.x and 6.x (RT 4.0.5)] (CentOS 5.x / 6.x + RT 4.0.5)
** [http://harbot.wordpress.com/2012/05/22/how-to-install-request-tracker-4-0-5-in-centos6/ CentOS 6.2 (RT 4.0.5)] (An unofficial installation guide)
** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)
** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.2)] (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)
* Cygwin
** [[CygwinInstallGuide]]
* Debian GNU/Linux:
** [[DebianSqueezeInstallGuide]] (RT 4, via apt)
** [[DebianLennyInstallGuide]] (RT 3.81, mysql 5, postifx)
** [[DebianLennySourceInstallGuide]]
** [[DebianEtchSourceInstallGuide]]
** [[DebianStableInstallGuide|DebianSargeeInstallGuide]]
** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Debian 7.2 (RT 4.2)] (Ubuntu guide with Debian-specific notes; Apache, MySQL)
* Fedora:
** [[FedoraCore1InstallGuide]]
** [[FedoraCore2InstallGuide]]
** [[FedoraCore4InstallGuide]]
** Fedore Core 5 and greater have packages, see below
* MacOSX:
** [[MacOSXServerInstallGuide]]
** [[MacOSX SnowLeopard ClientInstallGuide|MacOSX_SnowLeopard_ClientInstallGuide]]
** [[Mac_OSX_10.6.8_Snow_Leopard_Server_Install]]
* OpenBSD:
** [[OpenBSD38InstallGuide]]
** [[OpenBSD40InstallGuide]]
* openSUSE
** [[OpenSUSE123InstallGuide|openSUSE 12.3]]
** [[OpenSUSE122InstallGuide|openSUSE 12.2]]
** [http://wiki.bestpractical.com/view/OpenSuSE113InstallPlus OpenSuSE 11.3 InstallGuide + MySQL + RTFM and more]
* RedHat EL:
** [[RHEL4InstallGuide]]
** [[Rhel5InstallGuide|RHEL5InstallGuide]]
* Slackware
** [[SlackwareInstallGuide]]
* Solaris
** [[SolarisInstallGuide]]
* [[SuSE|SUSE Linux Enterprise (SLE):]]
** [[SLES11InstallGuide]]
** [[SuSE10InstallGuide]]
** [[SuSE93InstallGuide]]
** [[SuSEOracleInstall]]
* Ubuntu
** [http://wiki.bestpractical.com/view/Ubuntu_8.04.1 Ubuntu 8.04.1 + RT 3.8.1 + MySQL]
** [http://catcon.wordpress.com/2009/05/20/installing-request-tracker-3-8-2-on-ubuntu-server-9-04/ Ubuntu 9.04 + RT 3.8.2 + MySQL]
** [http://catcon.wordpress.com/2009/06/09/upgrading-to-request-tracker-3-8-3/ Upgrade from 3.8.2 to 3.8.3]
** [http://wiki.bestpractical.com/view/HowToInstallRequest-Tracker3.8OnUbunto9.10 Ubuntu 9.10 + RT 3.8.4 + MySQL]
** [[WithEmailFacility|Ubuntu 10.04 with inbound/outbound email facility]]
** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)
** [http://requesttracker.wikia.com/wiki/Ubuntu_13.04_Server_and_Request_Tracker Ubuntu 13.04 With RT4.0 ]
** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Ubuntu 13.10 (RT 4.2, Apache, MySQL)]

==== Packaged Installs ====

* [[Rhel5InstallGuide]]
* [[CentOS5InstallGuide]]
* [[RHELorCentOSusingEPEL]]
* [[DebianInstallGuide]]
** Portuguese translation: [[GuiaInstalacaoDebian]]
* Fedora:
** [[FedoraCore5InstallGuide]]
** [[FedoraCore6InstallGuide]]
** [[FedoraCore7InstallGuide]]
** [[FedoraCore9InstallGuide]]
* [[FreeBSDInstallGuide]]
* [http://requesttracker.wikia.com/wiki/FreeBSDInstallGuide_-_RT4.2 FreeBSDInstallGuide_-_RT4.2]
* [[GentooInstallGuide]]
* [[MandrivaInstallGuide]]
* [[RPMInstall]]
** (RHEL/CentOS/WBEL, updated for v3.4.5. Includes how to get mod_perl2 running)
* [[SolarisBlastwaveInstallGuide]]
* [[SuSE]]:
** [[OpenSUSE123InstallGuide]]
** [[OpenSUSE122InstallGuide]]
* Ubuntu:
** [[UbuntuInstallGuide]]
** [[UbuntuInstallGuide2]] (Ubuntu 6.06 / RT 3.6 / mysql)
** [[UbuntuHardyInstallGuide]] (Ubuntu 8.04 / RT 3.6 / mysql)
* Vmware:
** [[VmwareInstall]]
* Virtual Appliances:
** [[Proxmox VE RT Appliance|Proxmox_VE_RT_Appliance]] (RT 3.8.x)

==== Perl Module Repositories for RHEL/CentOS ====

* [[RHEL5RepoArchive]]

= Database Specific Notes =

* [[OracleSetup]]
* RT with [[OracleText]]
* RT with [[PostgreSQLFullText]]
* RT with [[PostgreSQLFullTextTrgm]]

= Web Server Specific Notes =

* [[LighttpdFastCGIGuide]]

= Upgrading =

* [[MigrateToNewServer]]
* [[UpgradingFrom3011To344OnSolaris9]]
* [[Upgrade_RT_3.6.7_to_3.8.8_-_Debian_5.0(lenny)_to_6.0(squeeze)]]

= Other =

* [[CompilingPerl]]
* [[ManualApache]]
* [[InstallMailgateOnly]]

= Deployment guides =

Documents which explain why and which way, rather than how.

* [[ItsFinallyInstalledNowWhat]]
* The [http://web.mit.edu/tooltime/ MITProjectNotebook], especially the [http://web.mit.edu/tooltime/notebook/reference/documentation.html Documentation page], which includes a [http://web.mit.edu/tooltime/notebook/reference/rtbasics.pdf 15 page PDF] User's Manual.

24.19.4.138 at 02:49, 26 October 2013

2013-10-26T02:49:40Z

← Older revision		Revision as of 22:49, 25 October 2013
Line 34:		Line 34:
	** [[DebianEtchSourceInstallGuide]]		** [[DebianEtchSourceInstallGuide]]
	** [[DebianStableInstallGuide\|DebianSargeeInstallGuide]]		** [[DebianStableInstallGuide\|DebianSargeeInstallGuide]]
			** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Debian 7.2 (RT 4.2)] (Ubuntu guide with Debian-specific notes; Apache, MySQL)
	* Fedora:		* Fedora:
	** [[FedoraCore1InstallGuide]]		** [[FedoraCore1InstallGuide]]
Line 70:		Line 71:
	** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)		** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)
	** [http://requesttracker.wikia.com/wiki/Ubuntu_13.04_Server_and_Request_Tracker Ubuntu 13.04 With RT4.0 ]		** [http://requesttracker.wikia.com/wiki/Ubuntu_13.04_Server_and_Request_Tracker Ubuntu 13.04 With RT4.0 ]
			** [http://binarynature.blogspot.com/2013/10/install-request-tracker-4-on-ubuntu-server.html Ubuntu 13.10 (RT 4.2, Apache, MySQL)]

	==== Packaged Installs ====		==== Packaged Installs ====

24.19.4.138: Updated version information as this tutorial is valid for Request Tracker 4.2

2013-10-23T07:06:46Z

Updated version information as this tutorial is valid for Request Tracker 4.2

← Older revision		Revision as of 03:06, 23 October 2013
Line 25:		Line 25:
	** [http://harbot.wordpress.com/2012/05/22/how-to-install-request-tracker-4-0-5-in-centos6/ CentOS 6.2 (RT 4.0.5)] (An unofficial installation guide)		** [http://harbot.wordpress.com/2012/05/22/how-to-install-request-tracker-4-0-5-in-centos6/ CentOS 6.2 (RT 4.0.5)] (An unofficial installation guide)
	** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)		** [http://gregorbinder.blogspot.it/2012/04/how-to-install-request-tracker-4-on.html CentOS 6.2 (RT 4.0.5)] (A slightly different unofficial installation guide compared to the one above)
	** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.~~0.17~~)] (CentOS-6.4 - x86_64 Minimal ~~Instalation~~ + RT 4.~~0.17~~)		** [http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html CentOS 6.4 (RT 4.2)] (CentOS-6.4 - x86_64 Minimal Install + RT 4.2)
	* Cygwin		* Cygwin
	** [[CygwinInstallGuide]]		** [[CygwinInstallGuide]]

85.246.156.45 at 22:13, 31 August 2013

2013-08-31T22:13:09Z

← Older revision		Revision as of 18:13, 31 August 2013
Line 14:		Line 14:
	* [[ManualInstallation]] - general overview of installation process and first time configuring.		* [[ManualInstallation]] - general overview of installation process and first time configuring.
	* [[DevelopmentInstallation]] - HOWTO setup RT to run from a development directory		* [[DevelopmentInstallation]] - HOWTO setup RT to run from a development directory
			* [http://www.sgsosu.net/nmetro/docs.html Installation and Administration Guides] - Request Tracker, Reporting and Asset Tracker

	= Platform-Specific Installation Guides =		= Platform-Specific Installation Guides =

82.70.215.94 at 13:50, 16 August 2013

2013-08-16T13:50:14Z

← Older revision		Revision as of 09:50, 16 August 2013
Line 68:		Line 68:
	** [[WithEmailFacility\|Ubuntu 10.04 with inbound/outbound email facility]]		** [[WithEmailFacility\|Ubuntu 10.04 with inbound/outbound email facility]]
	** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)		** [[Ubuntu 12.10 Install Guide]] (RT4, nginx, Fast-CGI, Postfix)
			** [http://requesttracker.wikia.com/wiki/Ubuntu_13.04_Server_and_Request_Tracker Ubuntu 13.04 With RT4.0 ]

	==== Packaged Installs ====		==== Packaged Installs ====