Extensions - Revision history

Kakmezikyan at 19:08, 20 June 2018

2018-06-20T19:08:48Z

← Older revision		Revision as of 15:08, 20 June 2018
Line 1:		Line 1:
	~~= Nota Bene =~~

	The Best Practical website now contains a list of standard and known-maintained extensions at http://bestpractical.com/rt/extensions.html. If you know of a maintained extension that doesn't show up there, send mail to webmaster at bestpractical.com.

	= Introduction =		= Introduction =

	Here is a list of RT extensions packaged and available from CPAN or other places.		Here is a list of several RT extensions packaged and available from CPAN or other places. A complete list can be found at https://metacpan.org/search?q=RT%3A%3AExtension&search_type=modules

	Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].		Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].

Gibus: RT-Extension-InlineAudioVideoAttachments

2018-04-06T10:11:48Z

RT-Extension-InlineAudioVideoAttachments

← Older revision		Revision as of 06:11, 6 April 2018
Line 83:		Line 83:

	[http://search.cpan.org/dist/RT-Extension-GroupSummary/ RT::Extension::GroupSummary]		[http://search.cpan.org/dist/RT-Extension-GroupSummary/ RT::Extension::GroupSummary]

			== Inline Audio/Video Attachments ==

			This RT Extension allows RT to display audio/video attachments inline with HTML 5 player. [http://search.cpan.org/dist/RT-Extension-InlineAudioVideoAttachments/ RT::Extension::InlineAudioVideoAttachments]

	== Mandatory Fields ==		== Mandatory Fields ==

Gibus: Add Boolean CustomField

2018-03-08T16:37:38Z

Add Boolean CustomField

← Older revision		Revision as of 12:37, 8 March 2018
Line 18:		Line 18:

	* [[AssetTracker]]		* [[AssetTracker]]

			== Boolean CustomField ==

			This RT Extension provides a new type of custom field, with checkbox to set or unset its value. [http://search.cpan.org/dist/RT-Extension-BooleanCustomField/ RT::Extension::BooleanCustomField]

	== Branded Queues ==		== Branded Queues ==

Gibus: Add ConditionalCustomFields, GroupSummary and RichtextCustomField

2017-10-02T14:13:19Z

Add ConditionalCustomFields, GroupSummary and RichtextCustomField

@@ Line 39: / Line 39: @@
 * See also: Extract Custom Field Values
 * Tip: [[strip out commands]] from ticket and emails sent by RT
 == Export search results as XLS ==
@@ Line 65: / Line 69: @@
 * [http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/lib/RT/Extension/ExtractCustomFieldValues.pm Overview]
 * See also: [[ExtractCustomFieldValues]] and Command by email
 == Mandatory Fields ==
@@ Line 98: / Line 112: @@
 [http://search.cpan.org/dist/RT-Extension-ReferenceIDoitObjects/ RT::Extension::ReferenceIDoitObjects]
 == Rights Matrix ==

Admin: 26 revisions imported

2016-04-06T20:08:56Z

26 revisions imported

New page

= Nota Bene =

The Best Practical website now contains a list of standard and known-maintained extensions at http://bestpractical.com/rt/extensions.html. If you know of a maintained extension that doesn't show up there, send mail to webmaster at bestpractical.com.

= Introduction =

Here is a list of RT extensions packaged and available from CPAN or other places.

Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].

= Help maintain this page =

Please sort and refactor this list; RT::Extension is a verbose but lexigraphically equivalent form of [[RTx]]. Also note, that links to a particular version of a module on search.cpan may rot when later versions are released, used a perldoc query instead.

= List =

== Asset Tracker ==

* [[AssetTracker]]

== Branded Queues ==

Integrated into RT 3.8, read UPGRADING and etc/upgrade/3.8-branded-queues-extension.

RT 3.2-3.6: This extension allows sites to "Brand" individual queues with distinct tokens in the Subject headers of outgoing email messages.

[http://search.cpan.org/dist/RT-Extension-BrandedQueues/ RT::Extension::BrandedQueues] by [[JesseVincent]]

== Command by email ==

[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:

* [http://search.cpan.org/~falcone/RT-Extension-CommandByMail-0.16/lib/RT/Interface/Email/Filter/TakeAction.pm#COMMANDS Supported commands]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README Man page]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]
* requires '''patching''' on [[RTs]] older than 3.6, but works out of the box on modern RT
* Authors: Best Practical
* See also: Extract Custom Field Values
* Tip: [[strip out commands]] from ticket and emails sent by RT

== Export search results as XLS ==

This RT Extension allow users to download search results in Microsoft Excel binary format. This typically fix encoding problems for non-ascii chars with the standard TSV export included in RT. [http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/ Extension root]

== External Authentication ==

[http://wiki.bestpractical.com/view/ExternalAuth RT::Authen::ExternalAuth] by [[MikePeachey]]

Allows authentication from any LDAP or DBI-supported data source. Also allows the use of a browser cookie to implement Single Sign-On with other web code using a DBI authentication backend.

For RT-3.8.x

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.08/ RT::Authen::ExternalAuth v0.08]

For RT-3.6.x ('''unsupported''')

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.05/ RT::Authen::ExternalAuth v0.05]
* [http://search.cpan.org/~zordrak/RT-Authen-CookieAuth-0.02/ RT::Authen::CookieAuth v0.02]

== Extract Custom Field Values ==

Allows to extract CF values from email headers or body.

* [http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/lib/RT/Extension/ExtractCustomFieldValues.pm Overview]
* See also: [[ExtractCustomFieldValues]] and Command by email

== Mandatory Fields ==

This RT Extension enforces users to fill standard fields defined in RT site
configuration file when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryFields/ RT::Extension::MandatoryFields]

== Mandatory requestor ==

This RT Extension enforces users to fill the requestor when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/ Extension root]

== Mandatory subject ==

This RT Extension enforces users to fill the subject when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Extension root]

== Notify users/groups ==

Part of RT 3.8

Helps setup and manage scrip actions that allow you to notify particular groups of users.

* [http://search.cpan.org/dist/RT-Action-NotifyGroup Extension root]

See also [[EmailGroup]]

== QuickCalls ==

Quickly create tickets in specific queues with default values [http://search.cpan.org/dist/RT-Extension-QuickCalls/lib/RT/Extension/QuickCalls.pm RT::Extension::QuickCalls] by [[JesseVincent]]

== Reference i-doit Objects ==

This extension gives you the opportunity to combine an issue tracker like RT with an IT documentation tool / CMDB like [http://www.i-doit.org/ i-doit]. It uses i-doit's API to relate a ticket with one or more CIs / objects managed by i-doit. On i-doit's side you are able to view all tickets related to an object. This extension also supports i-doit's multi-mandator functionality.

[http://search.cpan.org/dist/RT-Extension-ReferenceIDoitObjects/ RT::Extension::ReferenceIDoitObjects]

== Rights Matrix ==

* [http://search.cpan.org/dist/RTx-RightsMatrix/ Extension root]
== RSS Feeds ==

Add arbitrary RSS feeds to your dashboards

[https://github.com/btb/rt-extension-rssfeeds RT::Extension::RSSFeeds]

== Service Level Agreements (SLA) ==

This RT Extension enables the specification and usage of SLA's (Service Level Agreements).

[http://search.cpan.org/dist/RT-Extension-SLA/ RT::Extension::SLA] by [[RuslanZakirov]]

== Shredder ==

[http://search.cpan.org/dist/RTx-Shredder/ RTx::Shredder] by [[RuslanZakirov]]

* Version 0.01_01 is the latest that supports RT-3.0.x
* RT 3.2.x is '''unsupported'''
* Versions >= 0.02 works with RT 3.4.x and greater, 3.4.1 requires '''patching'''
* Included in 3.8.x

== Stall Future Ticket ==

This RT Extension allows to automatically stall created tickets with a start
time in the future. [http://search.cpan.org/dist/RT-Extension-StallFutureTicket/ RT::Extension::StallFutureTicket]

== Toggle SuperUser right on/off with a link ==

This RT Extension allow users with [[SuperUser]] right to quickly enable/disable this right with a simple link at the top of each page. This way, they can work like standard users for day to day usage and enable [[SuperUser]] right only when needed. [http://search.cpan.org/dist/RT-Extension-ToggleSuperUser/ Extension root]

== User details ==

This RT Extension allows to quickly display watchers personal details on a ticket. [http://search.cpan.org/dist/RT-Extension-UserDetails/ Extension root]

== Watched queues ==

This RT Extension allow to display the list of queues the user is watcher, in the user configuration tab. [http://search.cpan.org/dist/RT-Extension-WatchedQueue/ Extension root]

== Workflow Builder ==

This RT Extension is useful for creating Approvals and Workflows.

[http://search.cpan.org/dist/RTx-WorkflowBuilder/ RTx::WorkflowBuilder] by Chia-liang Kao

= Other =

* [[RT3StatisticsPackage]]
** [[RT3StatisticsPackageTimeWorked]] - Generate a report of [[TimeWorked]] for the specified number of days.

* [http://search.cpan.org/dist/RT-OnlineDocs RT-OnlineDocs] - adds a "Developer Documentation" menu to the RT user interface.
* [http://search.cpan.org/dist/RT-Action-UpdateIcestack/lib/RT/Action/UpdateIcestack.pm RT::Action::UpdateIcestack] - Integrates RT with [http://www.icestack.com Icestack ] allowing tickets to come in from customers using iPhone or Android mobile devices

* [http://search.cpan.org/dist/RT-Extension-ActivityReports/ RT::Extension::ActivityReports] [[ActivityReportsPostInstall|Adding to Menu]]

* [http://search.cpan.org/dist/RT-Extension-AddAdminCcsOnQueueChange/lib/RT/Extension/AddAdminCcsOnQueueChange.pm RT::Extension::AddAdminCcsOnQueueChange]

* [http://search.cpan.org/dist/RTx-BecomeUser/ RT::Extension::BecomeUser] - This extension for RT 3.6 provides an ability for super user to effectively log on any user in the system for debugging purposes
** [http://search.cpan.org/~jpierce/RTx-BecomeUser-1.10_3/ Unofficial update for 3.8]
** Unofficial update for 4.x at [http://dl.dropbox.com/u/3958472/RTx-BecomeUser-1.2_1.tar.gz Dropbox] or [http://cpan.perl.org/authors/id/C/CF/CFALLEN/ CPAN]

* [http://search.cpan.org/dist/RT-BugTracker/ RT::BugTracker] - Adds a UI designed for bug-tracking for developers to RT

* [http://search.cpan.org/dist/RT-BugTracker-Public/ RT::BugTracker::Public] - Adds a public, (hopefully) userfriendly bug tracking UI to RT

* [http://search.cpan.org/dist/RTx-Calendar/ RTx::Calendar] - This extension for RT 3.6+ adds a calendar page, a calendar portlet and iCal feeds of all your tasks and reminers with due date.

* [http://search.cpan.org/dist/RTx-DDMU/ RTx::DDMU] - drop down menu user interface for RT (RT 3.5 or later)

* [http://search.cpan.org/dist/RTx-EmailCompletion/ RTx::EmailCompletion] - This extension uses javascript to add ajax completion on almost all email input field.

* [http://search.cpan.org/dist/RT-Extension-ExtractSubjectTagOnTransaction/ RT::Extension::ExtractSubjectTagOnTransaction]

* [http://search.cpan.org/dist/RTx-From/ RTx::From] - Makes it a bit easier to find users and their tickets.

* [http://search.cpan.org/dist/RT-Extension-MenubarSearches/ RT::Extension::MenubarSearches] - This simple extension for RT 3.x (Tested on 3.4 and newer) adds a dropdown of a user's queues into RT's menubar. Using a tiny bit of javascript, selecting one of these queues will automatically jump to a search showing new, open and stalled tickets in that queue.

* [http://search.cpan.org/dist/RT-Extension-MergeUsers/ RT::Extension::MergeUsers] - adds the ability combine users to via the User Administration page

* [http://search.cpan.org/dist/RT-Extension-QueueWizard/ RT::Extension::QueueWizard] - [[QueueWizard]] allows for fast creation of queues by cloning a pre-existing queue

* [http://search.cpan.org/dist/RT-Extension-rt_cpan_org/ RT::Extension::rt_cpan_org] - The customizations that turn a RT into a RT for rt.cpan.org

* [http://search.cpan.org/dist/RT-Extension-ServiceUpdates/ RT::Extension::ServiceUpdates] - Message of the Day(?)

* [http://search.cpan.org/dist/RTx-S3Invoker/ RTx::S3Invoker] - Allows one to load saved searches (global too!) via [[ManualSimpleSearch]].

* [http://search.cpan.org/dist/RTx-Tags/ RTx::Tags] - Provides functionality to [[ManualSimpleSearch]] custom fields, and a tag cloud (via HTML::TagCloud) of values in the CF Tags.

* [http://search.cpan.org/dist/RTx-Timeline/ RT::Extension::Timeline] - This extension for RT 3.6 uses Timeline http://simile.mit.edu/timeline/ to visualize RT tickets.
** Works in 3.8 with a tweak to /path/to/rt/share/html/Callbacks/Timeline/Ticket/Elements/Tabs/Default to change the tab index from 'j' to something else e.g; 't'. Otherwise, the Bulk Update tab is clobbered.

* [http://search.cpan.org/dist/RTx-WebCronTool/ RTx-WebCronTool] - web interface for the built-in "rt-crontool" utility, allowing scheduled processes to be launched remotely.

* [http://github.com/tbrumm/RT-Extension-SideBySideView RT-Extension-SideBySideView] - a moduled version of [http://wiki.bestpractical.com/view/SideBySideTicketScreen SideBySideTicketScreen] from Stephen Turner

* [http://github.com/tbrumm/RT-Extension-ShowRelations RT-Extension-ShowRelations] - is a Module for RT 3.6/3.8x to Display Ticket Relations as Table based on a Search

* [http://github.com/tbrumm/RT-Extension-FastGroupRights RT-Extension-FastGroupRights] - is a replacement for core [[GroupRights]] Pages with a faster Solution which not loads all available groups with their rights. It will only load the System Groups, Roles and User Defined Groups with already granted rights. Additional it offers a search Field to search for Groups to grant them rights. This is based on an Idea and Code from MIT (Stephen Turner)

* [http://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips RT-Extension-QueueDeactivatedScrips] - is a moduled version of Dirk Pape's [http://page.mi.fu-berlin.de/dirkpape/rt3/HideGlobalScrips/ HideGlobalScrips]

addon for RT 3.6.x

= Writing your own extensions =

* Homepage Components (Portlets): [[WritingPortlets]]

Phanousk: /* Command by email */

2013-11-21T22:20:57Z

Command by email

← Older revision		Revision as of 18:20, 21 November 2013
Line 31:		Line 31:
	[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:		[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:

	* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README ~~Supported commands~~]		* [http://search.cpan.org/~falcone/RT-Extension-CommandByMail-0.16/lib/RT/Interface/Email/Filter/TakeAction.pm#COMMANDS Supported commands]
			* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README Man page]
	* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]		* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]
	* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]		* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]

91.183.64.49: /* Command by email */

2012-07-10T13:37:12Z

Command by email

← Older revision		Revision as of 09:37, 10 July 2012
Line 37:		Line 37:
	* Authors: Best Practical		* Authors: Best Practical
	* See also: Extract Custom Field Values		* See also: Extract Custom Field Values
			* Tip: [[strip out commands]] from ticket and emails sent by RT

	== Export search results as XLS ==		== Export search results as XLS ==

205.175.121.90: Added RT::Extension::RSSFeeds

2012-04-27T22:18:57Z

Added RT::Extension::RSSFeeds

New page

= Nota Bene =

The Best Practical website now contains a list of standard and known-maintained extensions at http://bestpractical.com/rt/extensions.html. If you know of a maintained extension that doesn't show up there, send mail to webmaster at bestpractical.com.

= Introduction =

Here is a list of RT extensions packaged and available from CPAN or other places.

Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].

= Help maintain this page =

Please sort and refactor this list; RT::Extension is a verbose but lexigraphically equivalent form of [[RTx]]. Also note, that links to a particular version of a module on search.cpan may rot when later versions are released, used a perldoc query instead.

= List =

== Asset Tracker ==

* [[AssetTracker]]

== Branded Queues ==

Integrated into RT 3.8, read UPGRADING and etc/upgrade/3.8-branded-queues-extension.

RT 3.2-3.6: This extension allows sites to "Brand" individual queues with distinct tokens in the Subject headers of outgoing email messages.

[http://search.cpan.org/dist/RT-Extension-BrandedQueues/ RT::Extension::BrandedQueues] by [[JesseVincent]]

== Command by email ==

[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:

* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README Supported commands]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]
* requires '''patching''' on [[RTs]] older than 3.6, but works out of the box on modern RT
* Authors: Best Practical
* See also: Extract Custom Field Values

== Export search results as XLS ==

This RT Extension allow users to download search results in Microsoft Excel binary format. This typically fix encoding problems for non-ascii chars with the standard TSV export included in RT. [http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/ Extension root]

== External Authentication ==

[http://wiki.bestpractical.com/view/ExternalAuth RT::Authen::ExternalAuth] by [[MikePeachey]]

Allows authentication from any LDAP or DBI-supported data source. Also allows the use of a browser cookie to implement Single Sign-On with other web code using a DBI authentication backend.

For RT-3.8.x

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.08/ RT::Authen::ExternalAuth v0.08]

For RT-3.6.x ('''unsupported''')

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.05/ RT::Authen::ExternalAuth v0.05]
* [http://search.cpan.org/~zordrak/RT-Authen-CookieAuth-0.02/ RT::Authen::CookieAuth v0.02]

== Extract Custom Field Values ==

Allows to extract CF values from email headers or body.

* [http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/lib/RT/Extension/ExtractCustomFieldValues.pm Overview]
* See also: [[ExtractCustomFieldValues]] and Command by email

== Mandatory Fields ==

This RT Extension enforces users to fill standard fields defined in RT site
configuration file when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryFields/ RT::Extension::MandatoryFields]

== Mandatory requestor ==

This RT Extension enforces users to fill the requestor when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/ Extension root]

== Mandatory subject ==

This RT Extension enforces users to fill the subject when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Extension root]

== Notify users/groups ==

Part of RT 3.8

Helps setup and manage scrip actions that allow you to notify particular groups of users.

* [http://search.cpan.org/dist/RT-Action-NotifyGroup Extension root]

See also [[EmailGroup]]

== QuickCalls ==

Quickly create tickets in specific queues with default values [http://search.cpan.org/dist/RT-Extension-QuickCalls/lib/RT/Extension/QuickCalls.pm RT::Extension::QuickCalls] by [[JesseVincent]]

== Reference i-doit Objects ==

This extension gives you the opportunity to combine an issue tracker like RT with an IT documentation tool / CMDB like [http://www.i-doit.org/ i-doit]. It uses i-doit's API to relate a ticket with one or more CIs / objects managed by i-doit. On i-doit's side you are able to view all tickets related to an object. This extension also supports i-doit's multi-mandator functionality.

[http://search.cpan.org/dist/RT-Extension-ReferenceIDoitObjects/ RT::Extension::ReferenceIDoitObjects]

== Rights Matrix ==

* [http://search.cpan.org/dist/RTx-RightsMatrix/ Extension root]
== RSS Feeds ==

Add arbitrary RSS feeds to your dashboards

[https://github.com/btb/rt-extension-rssfeeds RT::Extension::RSSFeeds]

== Service Level Agreements (SLA) ==

This RT Extension enables the specification and usage of SLA's (Service Level Agreements).

[http://search.cpan.org/dist/RT-Extension-SLA/ RT::Extension::SLA] by [[RuslanZakirov]]

== Shredder ==

[http://search.cpan.org/dist/RTx-Shredder/ RTx::Shredder] by [[RuslanZakirov]]

* Version 0.01_01 is the latest that supports RT-3.0.x
* RT 3.2.x is '''unsupported'''
* Versions >= 0.02 works with RT 3.4.x and greater, 3.4.1 requires '''patching'''
* Included in 3.8.x

== Stall Future Ticket ==

This RT Extension allows to automatically stall created tickets with a start
time in the future. [http://search.cpan.org/dist/RT-Extension-StallFutureTicket/ RT::Extension::StallFutureTicket]

== Toggle SuperUser right on/off with a link ==

This RT Extension allow users with [[SuperUser]] right to quickly enable/disable this right with a simple link at the top of each page. This way, they can work like standard users for day to day usage and enable [[SuperUser]] right only when needed. [http://search.cpan.org/dist/RT-Extension-ToggleSuperUser/ Extension root]

== User details ==

This RT Extension allows to quickly display watchers personal details on a ticket. [http://search.cpan.org/dist/RT-Extension-UserDetails/ Extension root]

== Watched queues ==

This RT Extension allow to display the list of queues the user is watcher, in the user configuration tab. [http://search.cpan.org/dist/RT-Extension-WatchedQueue/ Extension root]

== Workflow Builder ==

This RT Extension is useful for creating Approvals and Workflows.

[http://search.cpan.org/dist/RTx-WorkflowBuilder/ RTx::WorkflowBuilder] by Chia-liang Kao

= Other =

* [[RT3StatisticsPackage]]
** [[RT3StatisticsPackageTimeWorked]] - Generate a report of [[TimeWorked]] for the specified number of days.

* [http://search.cpan.org/dist/RT-OnlineDocs RT-OnlineDocs] - adds a "Developer Documentation" menu to the RT user interface.

* [http://search.cpan.org/dist/RT-Extension-ActivityReports/ RT::Extension::ActivityReports] [[ActivityReportsPostInstall|Adding to Menu]]

* [http://search.cpan.org/dist/RT-Extension-AddAdminCcsOnQueueChange/lib/RT/Extension/AddAdminCcsOnQueueChange.pm RT::Extension::AddAdminCcsOnQueueChange]

* [http://search.cpan.org/dist/RTx-BecomeUser/ RT::Extension::BecomeUser] - This extension for RT 3.6 provides an ability for super user to effectively log on any user in the system for debugging purposes
** [http://search.cpan.org/~jpierce/RTx-BecomeUser-1.10_3/ Unofficial update for 3.8]
** Unofficial update for 4.x at [http://dl.dropbox.com/u/3958472/RTx-BecomeUser-1.2_1.tar.gz Dropbox] or [http://cpan.perl.org/authors/id/C/CF/CFALLEN/ CPAN]

* [http://search.cpan.org/dist/RT-BugTracker/ RT::BugTracker] - Adds a UI designed for bug-tracking for developers to RT

* [http://search.cpan.org/dist/RT-BugTracker-Public/ RT::BugTracker::Public] - Adds a public, (hopefully) userfriendly bug tracking UI to RT

* [http://search.cpan.org/dist/RTx-Calendar/ RTx::Calendar] - This extension for RT 3.6+ adds a calendar page, a calendar portlet and iCal feeds of all your tasks and reminers with due date.

* [http://search.cpan.org/dist/RTx-DDMU/ RTx::DDMU] - drop down menu user interface for RT (RT 3.5 or later)

* [http://search.cpan.org/dist/RTx-EmailCompletion/ RTx::EmailCompletion] - This extension uses javascript to add ajax completion on almost all email input field.

* [http://search.cpan.org/dist/RT-Extension-ExtractSubjectTagOnTransaction/ RT::Extension::ExtractSubjectTagOnTransaction]

* [http://search.cpan.org/dist/RTx-From/ RTx::From] - Makes it a bit easier to find users and their tickets.

* [http://search.cpan.org/dist/RT-Extension-MenubarSearches/ RT::Extension::MenubarSearches] - This simple extension for RT 3.x (Tested on 3.4 and newer) adds a dropdown of a user's queues into RT's menubar. Using a tiny bit of javascript, selecting one of these queues will automatically jump to a search showing new, open and stalled tickets in that queue.

* [http://search.cpan.org/dist/RT-Extension-MergeUsers/ RT::Extension::MergeUsers] - adds the ability combine users to via the User Administration page

* [http://search.cpan.org/dist/RT-Extension-QueueWizard/ RT::Extension::QueueWizard] - [[QueueWizard]] allows for fast creation of queues by cloning a pre-existing queue

* [http://search.cpan.org/dist/RT-Extension-rt_cpan_org/ RT::Extension::rt_cpan_org] - The customizations that turn a RT into a RT for rt.cpan.org

* [http://search.cpan.org/dist/RT-Extension-ServiceUpdates/ RT::Extension::ServiceUpdates] - Message of the Day(?)

* [http://search.cpan.org/dist/RTx-S3Invoker/ RTx::S3Invoker] - Allows one to load saved searches (global too!) via [[ManualSimpleSearch]].

* [http://search.cpan.org/dist/RTx-Tags/ RTx::Tags] - Provides functionality to [[ManualSimpleSearch]] custom fields, and a tag cloud (via HTML::TagCloud) of values in the CF Tags.

* [http://search.cpan.org/dist/RTx-Timeline/ RT::Extension::Timeline] - This extension for RT 3.6 uses Timeline http://simile.mit.edu/timeline/ to visualize RT tickets.
** Works in 3.8 with a tweak to /path/to/rt/share/html/Callbacks/Timeline/Ticket/Elements/Tabs/Default to change the tab index from 'j' to something else e.g; 't'. Otherwise, the Bulk Update tab is clobbered.

* [http://search.cpan.org/dist/RTx-WebCronTool/ RTx-WebCronTool] - web interface for the built-in "rt-crontool" utility, allowing scheduled processes to be launched remotely.

* [http://github.com/tbrumm/RT-Extension-SideBySideView RT-Extension-SideBySideView] - a moduled version of [http://wiki.bestpractical.com/view/SideBySideTicketScreen SideBySideTicketScreen] from Stephen Turner

* [http://github.com/tbrumm/RT-Extension-ShowRelations RT-Extension-ShowRelations] - is a Module for RT 3.6/3.8x to Display Ticket Relations as Table based on a Search

* [http://github.com/tbrumm/RT-Extension-FastGroupRights RT-Extension-FastGroupRights] - is a replacement for core [[GroupRights]] Pages with a faster Solution which not loads all available groups with their rights. It will only load the System Groups, Roles and User Defined Groups with already granted rights. Additional it offers a search Field to search for Groups to grant them rights. This is based on an Idea and Code from MIT (Stephen Turner)

* [http://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips RT-Extension-QueueDeactivatedScrips] - is a moduled version of Dirk Pape's [http://page.mi.fu-berlin.de/dirkpape/rt3/HideGlobalScrips/ HideGlobalScrips]

addon for RT 3.6.x

= Writing your own extensions =

* Homepage Components (Portlets): [[WritingPortlets]]

203.111.235.14: /* Rights Matrix */

2011-12-08T12:55:22Z

Rights Matrix

New page

= Nota Bene =

The Best Practical website now contains a list of standard and known-maintained extensions at http://bestpractical.com/rt/extensions.html. If you know of a maintained extension that doesn't show up there, send mail to webmaster at bestpractical.com.

= Introduction =

Here is a list of RT extensions packaged and available from CPAN or other places.

Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].

= Help maintain this page =

Please sort and refactor this list; RT::Extension is a verbose but lexigraphically equivalent form of [[RTx]]. Also note, that links to a particular version of a module on search.cpan may rot when later versions are released, used a perldoc query instead.

= List =

== Asset Tracker ==

* [[AssetTracker]]

== Command by email ==

[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:

* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README Supported commands]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]
* requires '''patching''' on [[RTs]] older than 3.6, but works out of the box on modern RT
* Authors: Best Practical
* See also: Extract Custom Field Values

== Extract Custom Field Values ==

Allows to extract CF values from email headers or body.

* [http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/lib/RT/Extension/ExtractCustomFieldValues.pm Overview]
* See also: [[ExtractCustomFieldValues]] and Command by email

== Rights Matrix ==

* [http://search.cpan.org/dist/RTx-RightsMatrix/ Extension root]
* [http://trainingyourpuppy101.blog.com How to Train a Puppy]

== Shredder ==

[http://search.cpan.org/dist/RTx-Shredder/ RTx::Shredder] by [[RuslanZakirov]]

* Version 0.01_01 is the latest that supports RT-3.0.x
* RT 3.2.x is '''unsupported'''
* Versions >= 0.02 works with RT 3.4.x and greater, 3.4.1 requires '''patching'''
* Included in 3.8.x

== Notify users/groups ==

Part of RT 3.8

Helps setup and manage scrip actions that allow you to notify particular groups of users.

* [http://search.cpan.org/dist/RT-Action-NotifyGroup Extension root]

See also [[EmailGroup]]

== External Authentication ==

[http://wiki.bestpractical.com/view/ExternalAuth RT::Authen::ExternalAuth] by [[MikePeachey]]

Allows authentication from any LDAP or DBI-supported data source. Also allows the use of a browser cookie to implement Single Sign-On with other web code using a DBI authentication backend.

For RT-3.8.x

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.08/ RT::Authen::ExternalAuth v0.08]

For RT-3.6.x ('''unsupported''')

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.05/ RT::Authen::ExternalAuth v0.05]
* [http://search.cpan.org/~zordrak/RT-Authen-CookieAuth-0.02/ RT::Authen::CookieAuth v0.02]

== Export search results as XLS ==

This RT Extension allow users to download search results in Microsoft Excel binary format. This typically fix encoding problems for non-ascii chars with the standard TSV export included in RT. [http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/ Extension root]

== Watched queues ==

This RT Extension allow to display the list of queues the user is watcher, in the user configuration tab. [http://search.cpan.org/dist/RT-Extension-WatchedQueue/ Extension root]

== Toggle SuperUser right on/off with a link ==

This RT Extension allow users with [[SuperUser]] right to quickly enable/disable this right with a simple link at the top of each page. This way, they can work like standard users for day to day usage and enable [[SuperUser]] right only when needed. [http://search.cpan.org/dist/RT-Extension-ToggleSuperUser/ Extension root]

== Mandatory subject ==

This RT Extension enforces users to fill the subject when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Extension root]

== Mandatory requestor ==

This RT Extension enforces users to fill the requestor when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/ Extension root]

== User details ==

This RT Extension allows to quickly display watchers personal details on a ticket. [http://search.cpan.org/dist/RT-Extension-UserDetails/ Extension root]

== Service Level Agreements (SLA) ==

This RT Extension enables the specification and usage of SLA's (Service Level Agreements).

[http://search.cpan.org/dist/RT-Extension-SLA/ RT::Extension::SLA] by [[RuslanZakirov]]

== Workflow Builder ==

This RT Extension is useful for creating Approvals and Workflows.

[http://search.cpan.org/dist/RTx-WorkflowBuilder/ RTx::WorkflowBuilder] by Chia-liang Kao

== Branded Queues ==

Integrated into RT 3.8, read UPGRADING and etc/upgrade/3.8-branded-queues-extension.

RT 3.2-3.6: This extension allows sites to "Brand" individual queues with distinct tokens in the Subject headers of outgoing email messages.

[http://search.cpan.org/dist/RT-Extension-BrandedQueues/ RT::Extension::BrandedQueues] by [[JesseVincent]]

== QuickCalls ==

Quickly create tickets in specific queues with default values [http://search.cpan.org/dist/RT-Extension-QuickCalls/lib/RT/Extension/QuickCalls.pm RT::Extension::QuickCalls] by [[JesseVincent]]

== Other ==

* [[RT3StatisticsPackage]]
** [[RT3StatisticsPackageTimeWorked]] - Generate a report of [[TimeWorked]] for the specified number of days.

* [http://search.cpan.org/dist/RT-OnlineDocs RT-OnlineDocs] - adds a "Developer Documentation" menu to the RT user interface.

* [http://search.cpan.org/dist/RT-Extension-ActivityReports/ RT::Extension::ActivityReports] [[ActivityReportsPostInstall|Adding to Menu]]

* [http://search.cpan.org/dist/RT-Extension-AddAdminCcsOnQueueChange/lib/RT/Extension/AddAdminCcsOnQueueChange.pm RT::Extension::AddAdminCcsOnQueueChange]

* [http://search.cpan.org/dist/RTx-BecomeUser/ RT::Extension::BecomeUser] - This extension for RT 3.6 provides an ability for super user to effectively log on any user in the system for debugging purposes
** [http://search.cpan.org/~jpierce/RTx-BecomeUser-1.10_3/ Unofficial update for 3.8]
** Unofficial update for 4.x at [http://dl.dropbox.com/u/3958472/RTx-BecomeUser-1.2_1.tar.gz Dropbox] or [http://cpan.perl.org/authors/id/C/CF/CFALLEN/ CPAN]

* [http://search.cpan.org/dist/RT-BugTracker/ RT::BugTracker] - Adds a UI designed for bug-tracking for developers to RT

* [http://search.cpan.org/dist/RT-BugTracker-Public/ RT::BugTracker::Public] - Adds a public, (hopefully) userfriendly bug tracking UI to RT

* [http://search.cpan.org/dist/RTx-Calendar/ RTx::Calendar] - This extension for RT 3.6+ adds a calendar page, a calendar portlet and iCal feeds of all your tasks and reminers with due date.

* [http://search.cpan.org/dist/RTx-DDMU/ RTx::DDMU] - drop down menu user interface for RT (RT 3.5 or later)

* [http://search.cpan.org/dist/RTx-EmailCompletion/ RTx::EmailCompletion] - This extension uses javascript to add ajax completion on almost all email input field.

* [http://search.cpan.org/dist/RT-Extension-ExtractSubjectTagOnTransaction/ RT::Extension::ExtractSubjectTagOnTransaction]

* [http://search.cpan.org/dist/RTx-From/ RTx::From] - Makes it a bit easier to find users and their tickets.

* [http://search.cpan.org/dist/RT-Extension-MenubarSearches/ RT::Extension::MenubarSearches] - This simple extension for RT 3.x (Tested on 3.4 and newer) adds a dropdown of a user's queues into RT's menubar. Using a tiny bit of javascript, selecting one of these queues will automatically jump to a search showing new, open and stalled tickets in that queue.

* [http://search.cpan.org/dist/RT-Extension-MergeUsers/ RT::Extension::MergeUsers] - adds the ability combine users to via the User Administration page

* [http://search.cpan.org/dist/RT-Extension-QueueWizard/ RT::Extension::QueueWizard] - [[QueueWizard]] allows for fast creation of queues by cloning a pre-existing queue

* [http://search.cpan.org/dist/RT-Extension-rt_cpan_org/ RT::Extension::rt_cpan_org] - The customizations that turn a RT into a RT for rt.cpan.org

* [http://search.cpan.org/dist/RT-Extension-ServiceUpdates/ RT::Extension::ServiceUpdates] - Message of the Day(?)

* [http://search.cpan.org/dist/RTx-S3Invoker/ RTx::S3Invoker] - Allows one to load saved searches (global too!) via [[ManualSimpleSearch]].

* [http://search.cpan.org/dist/RTx-Tags/ RTx::Tags] - Provides functionality to [[ManualSimpleSearch]] custom fields, and a tag cloud (via HTML::TagCloud) of values in the CF Tags.

* [http://search.cpan.org/dist/RTx-Timeline/ RT::Extension::Timeline] - This extension for RT 3.6 uses Timeline http://simile.mit.edu/timeline/ to visualize RT tickets.
** Works in 3.8 with a tweak to /path/to/rt/share/html/Callbacks/Timeline/Ticket/Elements/Tabs/Default to change the tab index from 'j' to something else e.g; 't'. Otherwise, the Bulk Update tab is clobbered.

* [http://search.cpan.org/dist/RTx-WebCronTool/ RTx-WebCronTool] - web interface for the built-in "rt-crontool" utility, allowing scheduled processes to be launched remotely.

* [http://github.com/tbrumm/RT-Extension-SideBySideView RT-Extension-SideBySideView] - a moduled version of [http://wiki.bestpractical.com/view/SideBySideTicketScreen SideBySideTicketScreen] from Stephen Turner

* [http://github.com/tbrumm/RT-Extension-ShowRelations RT-Extension-ShowRelations] - is a Module for RT 3.6/3.8x to Display Ticket Relations as Table based on a Search

* [http://github.com/tbrumm/RT-Extension-FastGroupRights RT-Extension-FastGroupRights] - is a replacement for core [[GroupRights]] Pages with a faster Solution which not loads all available groups with their rights. It will only load the System Groups, Roles and User Defined Groups with already granted rights. Additional it offers a search Field to search for Groups to grant them rights. This is based on an Idea and Code from MIT (Stephen Turner)

* [http://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips RT-Extension-QueueDeactivatedScrips] - is a moduled version of Dirk Pape's [http://page.mi.fu-berlin.de/dirkpape/rt3/HideGlobalScrips/ HideGlobalScrips]

addon for RT 3.6.x

== Writing your own extensions ==

* Homepage Components (Portlets): [[WritingPortlets]]

67.161.99.149: RTx-BecomeUser patched to work with 4.x

2011-11-16T21:02:24Z

RTx-BecomeUser patched to work with 4.x

New page

= Nota Bene =

The Best Practical website now contains a list of standard and known-maintained extensions at http://bestpractical.com/rt/extensions.html. If you know of a maintained extension that doesn't show up there, send mail to webmaster at bestpractical.com.

= Introduction =

Here is a list of RT extensions packaged and available from CPAN or other places.

Most of these extensions are prepared with Module::Install::[[RTx]] module, which allows you to package extension easily and quickly. People who would like to package their extensions should read the module's [http://search.cpan.org/dist/Module-Install-RTx/ documentation].

= Help maintain this page =

Please sort and refactor this list; RT::Extension is a verbose but lexigraphically equivalent form of [[RTx]]. Also note, that links to a particular version of a module on search.cpan may rot when later versions are released, used a perldoc query instead.

= List =

== Asset Tracker ==

* [[AssetTracker]]

== Command by email ==

[http://search.cpan.org/dist/RT-Extension-CommandByMail RT::Extension::CommandByMail] allows you to change metadata of ticket via email:

* [http://search.cpan.org/dist/RT-Extension-CommandByMail/README Supported commands]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/lib/RT/Extension/CommandByMail.pm Overview]
* [http://search.cpan.org/dist/RT-Extension-CommandByMail/INSTALL Installation instructions]
* requires '''patching''' on [[RTs]] older than 3.6, but works out of the box on modern RT
* Authors: Best Practical
* See also: Extract Custom Field Values

== Extract Custom Field Values ==

Allows to extract CF values from email headers or body.

* [http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/lib/RT/Extension/ExtractCustomFieldValues.pm Overview]
* See also: [[ExtractCustomFieldValues]] and Command by email

== Rights Matrix ==

* [http://search.cpan.org/dist/RTx-RightsMatrix/ Extension root]

== Shredder ==

[http://search.cpan.org/dist/RTx-Shredder/ RTx::Shredder] by [[RuslanZakirov]]

* Version 0.01_01 is the latest that supports RT-3.0.x
* RT 3.2.x is '''unsupported'''
* Versions >= 0.02 works with RT 3.4.x and greater, 3.4.1 requires '''patching'''
* Included in 3.8.x

== Notify users/groups ==

Part of RT 3.8

Helps setup and manage scrip actions that allow you to notify particular groups of users.

* [http://search.cpan.org/dist/RT-Action-NotifyGroup Extension root]

See also [[EmailGroup]]

== External Authentication ==

[http://wiki.bestpractical.com/view/ExternalAuth RT::Authen::ExternalAuth] by [[MikePeachey]]

Allows authentication from any LDAP or DBI-supported data source. Also allows the use of a browser cookie to implement Single Sign-On with other web code using a DBI authentication backend.

For RT-3.8.x

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.08/ RT::Authen::ExternalAuth v0.08]

For RT-3.6.x ('''unsupported''')

* [http://search.cpan.org/~zordrak/RT-Authen-ExternalAuth-0.05/ RT::Authen::ExternalAuth v0.05]
* [http://search.cpan.org/~zordrak/RT-Authen-CookieAuth-0.02/ RT::Authen::CookieAuth v0.02]

== Export search results as XLS ==

This RT Extension allow users to download search results in Microsoft Excel binary format. This typically fix encoding problems for non-ascii chars with the standard TSV export included in RT. [http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/ Extension root]

== Watched queues ==

This RT Extension allow to display the list of queues the user is watcher, in the user configuration tab. [http://search.cpan.org/dist/RT-Extension-WatchedQueue/ Extension root]

== Toggle SuperUser right on/off with a link ==

This RT Extension allow users with [[SuperUser]] right to quickly enable/disable this right with a simple link at the top of each page. This way, they can work like standard users for day to day usage and enable [[SuperUser]] right only when needed. [http://search.cpan.org/dist/RT-Extension-ToggleSuperUser/ Extension root]

== Mandatory subject ==

This RT Extension enforces users to fill the subject when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatorySubject/ Extension root]

== Mandatory requestor ==

This RT Extension enforces users to fill the requestor when creating a ticket via the web interface. [http://search.cpan.org/dist/RT-Extension-MandatoryRequestor/ Extension root]

== User details ==

This RT Extension allows to quickly display watchers personal details on a ticket. [http://search.cpan.org/dist/RT-Extension-UserDetails/ Extension root]

== Service Level Agreements (SLA) ==

This RT Extension enables the specification and usage of SLA's (Service Level Agreements).

[http://search.cpan.org/dist/RT-Extension-SLA/ RT::Extension::SLA] by [[RuslanZakirov]]

== Workflow Builder ==

This RT Extension is useful for creating Approvals and Workflows.

[http://search.cpan.org/dist/RTx-WorkflowBuilder/ RTx::WorkflowBuilder] by Chia-liang Kao

== Branded Queues ==

Integrated into RT 3.8, read UPGRADING and etc/upgrade/3.8-branded-queues-extension.

RT 3.2-3.6: This extension allows sites to "Brand" individual queues with distinct tokens in the Subject headers of outgoing email messages.

[http://search.cpan.org/dist/RT-Extension-BrandedQueues/ RT::Extension::BrandedQueues] by [[JesseVincent]]

== QuickCalls ==

Quickly create tickets in specific queues with default values [http://search.cpan.org/dist/RT-Extension-QuickCalls/lib/RT/Extension/QuickCalls.pm RT::Extension::QuickCalls] by [[JesseVincent]]

== Other ==

* [[RT3StatisticsPackage]]
** [[RT3StatisticsPackageTimeWorked]] - Generate a report of [[TimeWorked]] for the specified number of days.

* [http://search.cpan.org/dist/RT-OnlineDocs RT-OnlineDocs] - adds a "Developer Documentation" menu to the RT user interface.

* [http://search.cpan.org/dist/RT-Extension-ActivityReports/ RT::Extension::ActivityReports] [[ActivityReportsPostInstall|Adding to Menu]]

* [http://search.cpan.org/dist/RT-Extension-AddAdminCcsOnQueueChange/lib/RT/Extension/AddAdminCcsOnQueueChange.pm RT::Extension::AddAdminCcsOnQueueChange]

* [http://search.cpan.org/dist/RTx-BecomeUser/ RT::Extension::BecomeUser] - This extension for RT 3.6 provides an ability for super user to effectively log on any user in the system for debugging purposes
** [http://search.cpan.org/~jpierce/RTx-BecomeUser-1.10_3/ Unofficial update for 3.8]
** Unofficial update for 4.x

* [http://search.cpan.org/dist/RT-BugTracker/ RT::BugTracker] - Adds a UI designed for bug-tracking for developers to RT

* [http://search.cpan.org/dist/RT-BugTracker-Public/ RT::BugTracker::Public] - Adds a public, (hopefully) userfriendly bug tracking UI to RT

* [http://search.cpan.org/dist/RTx-Calendar/ RTx::Calendar] - This extension for RT 3.6+ adds a calendar page, a calendar portlet and iCal feeds of all your tasks and reminers with due date.

* [http://search.cpan.org/dist/RTx-DDMU/ RTx::DDMU] - drop down menu user interface for RT (RT 3.5 or later)

* [http://search.cpan.org/dist/RTx-EmailCompletion/ RTx::EmailCompletion] - This extension uses javascript to add ajax completion on almost all email input field.

* [http://search.cpan.org/dist/RT-Extension-ExtractSubjectTagOnTransaction/ RT::Extension::ExtractSubjectTagOnTransaction]

* [http://search.cpan.org/dist/RTx-From/ RTx::From] - Makes it a bit easier to find users and their tickets.

* [http://search.cpan.org/dist/RT-Extension-MenubarSearches/ RT::Extension::MenubarSearches] - This simple extension for RT 3.x (Tested on 3.4 and newer) adds a dropdown of a user's queues into RT's menubar. Using a tiny bit of javascript, selecting one of these queues will automatically jump to a search showing new, open and stalled tickets in that queue.

* [http://search.cpan.org/dist/RT-Extension-MergeUsers/ RT::Extension::MergeUsers] - adds the ability combine users to via the User Administration page

* [http://search.cpan.org/dist/RT-Extension-QueueWizard/ RT::Extension::QueueWizard] - [[QueueWizard]] allows for fast creation of queues by cloning a pre-existing queue

* [http://search.cpan.org/dist/RT-Extension-rt_cpan_org/ RT::Extension::rt_cpan_org] - The customizations that turn a RT into a RT for rt.cpan.org

* [http://search.cpan.org/dist/RT-Extension-ServiceUpdates/ RT::Extension::ServiceUpdates] - Message of the Day(?)

* [http://search.cpan.org/dist/RTx-S3Invoker/ RTx::S3Invoker] - Allows one to load saved searches (global too!) via [[ManualSimpleSearch]].

* [http://search.cpan.org/dist/RTx-Tags/ RTx::Tags] - Provides functionality to [[ManualSimpleSearch]] custom fields, and a tag cloud (via HTML::TagCloud) of values in the CF Tags.

* [http://search.cpan.org/dist/RTx-Timeline/ RT::Extension::Timeline] - This extension for RT 3.6 uses Timeline http://simile.mit.edu/timeline/ to visualize RT tickets.
** Works in 3.8 with a tweak to /path/to/rt/share/html/Callbacks/Timeline/Ticket/Elements/Tabs/Default to change the tab index from 'j' to something else e.g; 't'. Otherwise, the Bulk Update tab is clobbered.

* [http://search.cpan.org/dist/RTx-WebCronTool/ RTx-WebCronTool] - web interface for the built-in "rt-crontool" utility, allowing scheduled processes to be launched remotely.

* [http://github.com/tbrumm/RT-Extension-SideBySideView RT-Extension-SideBySideView] - a moduled version of [http://wiki.bestpractical.com/view/SideBySideTicketScreen SideBySideTicketScreen] from Stephen Turner

* [http://github.com/tbrumm/RT-Extension-ShowRelations RT-Extension-ShowRelations] - is a Module for RT 3.6/3.8x to Display Ticket Relations as Table based on a Search

* [http://github.com/tbrumm/RT-Extension-FastGroupRights RT-Extension-FastGroupRights] - is a replacement for core [[GroupRights]] Pages with a faster Solution which not loads all available groups with their rights. It will only load the System Groups, Roles and User Defined Groups with already granted rights. Additional it offers a search Field to search for Groups to grant them rights. This is based on an Idea and Code from MIT (Stephen Turner)

* [http://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips RT-Extension-QueueDeactivatedScrips] - is a moduled version of Dirk Pape's [http://page.mi.fu-berlin.de/dirkpape/rt3/HideGlobalScrips/ HideGlobalScrips]

addon for RT 3.6.x

== Writing your own extensions ==

* Homepage Components (Portlets): [[WritingPortlets]]