https://rt-wiki.bestpractical.com/index.php?action=history&feed=atom&title=EditCustomFieldAtResolve 2026-08-23T07:26:47Z Revision history for this page on the wiki MediaWiki 1.41.1 https://rt-wiki.bestpractical.com/index.php?title=EditCustomFieldAtResolve&diff=1041&oldid=prev 2016-04-06T20:08:52Z

<p>3 revisions imported</p> <p><b>New page</b></p><div>= Introduction =<br /> <br /> Many people want more detailed status when you resolve a ticket. This patch will display a Custom Field on Update.html when the DefaultAction is &quot;resolved&quot;.<br /> <br /> If you need more generic solution to editing ticket&#039;s custom fields on reply, comment, resolve... then look at [[EditCustomFieldsOnUpdate]].<br /> <br /> = Customizing =<br /> <br /> Copy &lt;code&gt;rt/share/html/Ticket/Update.html&lt;/code&gt; to &lt;code&gt;rt/local/html/Ticket/Update.html&lt;/code&gt;.<br /> <br /> Apply the patch from [http://lists.bestpractical.com/pipermail/rt-users/2004-April/022602.html list archive].<br /> <br /> Edit &lt;code&gt;$CustomFieldName&lt;/code&gt; to match the name of the Custom Field you want to display.<br /> <br /> = Bugs =<br /> <br /> It won&#039;t work if, for example, you click &quot;Reply&quot; and change the status to resolved. This only works when the DefaultAction to Update.html is &quot;resolved&quot;.</div>

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