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2016-04-06T20:03:38Z

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{{OutdatedInstallGuide}}

I suspect this is getting old and as of Nov 2009 does not work.

= Request Tracker (RT) under Cygwin installation instructions =

# Install Cygwin
## Get it from http://cygwin.com/
## If you already have cygwin, rerun setup.exe and let it update all packages
## Install the Perl and Apache2 packages
## ???Question: what other packages are required? autotools/etc.? mysql?
# (If you want to use CPAN shell) Update CPAN. You can install Test::Reporter to report success/failure to module owner. Install Bundle::RT.
# Download and unpack Request Tracker
# Follow installation Instructions in rt README file
## If any Perl problems arise during 'make fixdeps', run 'cpan' and 'install Bundle::CPAN' and 'reload cpan'
## If any modules don't install from 'make fixdeps', run 'cpan' and install from there
## If strange errors about directory moving/removing/etc. occur, exit cpan and remove everything under the .cpan directory (esp. build directory) and retry
## If tests fail (many do under Cygwin) use 'force install' and report problem to module maintainer.
## For <u>serious</u> perl problems, try asking http://perlmonks.org/
## You can report errors in the Perl modules to https://rt.cpan.org/
# ??? What next after this? I only got this far... ???

= Help =

I now get complaints about the groups and users that don't exist when doing 'make install' I have problems creating the groups and users that 'make fixdeps' requests... when I add them to /etc/passwd and /etc/groups, chown to root still does not work when running 'make install'

Let's see if we can get complete Cygwin installation instructions in here, I haven't been able to find any anywhere on the 'net.

= FAQ for installing Request Tracker (RT) under Cygwin =

* Directory operations (for some Perl modules, for example) fail because of spaces in the directory name, as in 'Documents and Settings'
** some programs don't handle spaces in filenames correctly. Change the users home directory to '/cygwin/home/<user>'
** if CPAN doesn't like this change and wants to use the old directory, change the dirname in '/usr/lib/perl5/5.8/CPAN/Config.PM' to the new home directory
** alternatively, don't change the home directory and just point CPAN to a dir without spaces
* I get a message like "unable to remap c:\cygwin\bin\<something>.dll to same address as parent (0x1220000) != 0x1230000" - what do I do?
** install the Cygwin package 'rebase' and run 'rebaseall'
* some CPAN modules want to replace in-use files. How do I do this?
** Update CPAN and retry
** exit cpan, 'cd ~/.cpan/build/<package>' and 'make Makefile.PL;make:make test;make install'
* Several modules fail installation under [http://www.cygwin.com Cygwin].
** <code>File::Slurp</code> - I think, this is test problem under Cygwin Perl. Skipping tests should be ok.
** [=DBD::[[SQLile]]] - install latest. You only need this if you're going to use SQLite as data base.
** <code>WWW::Mechanize</code> - install 1.20 or earlier. '''Note''' that you only need this module for testing purposes. Production users can skip it.
** All problems of Apache::Session installation under Win32 and Cygwin are fixed in version 1.82.
* How do I add a User under Cygwin?

$ net user NewUser password /add /yes
$ net localgroup <a_local_group> NewUser /add
$ mkpassd -l -u NewUser >> /etc/passwd

* What UID/GID should the user 'root' have?
** root should be 0:0 since this is what most programs expect
* Which users and groups do I need to create?
** Here are the users and groups that fixdeps wants:

users:
rt group (rt)...found
bin owner (root)...found
libs owner (root)...found
libs group (bin)...found
web owner (www)...found
web group (www)...found

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